Revenue Increased 30% Year-over-Year

Contribution Profit Increased 25% Year-over-Year

Transactions Increased 39% Year-over-Year

Signed Definitive Agreement to Acquire Payveris

Paymentus Holdings, Inc. (“Paymentus”) (NYSE: PAY), a leading provider of cloud-based bill payment technology solutions, today announced financial results for its second quarter ended June 30, 2021.

"I'm very pleased with our first quarter as a public company. We had strong Q2 results and we've made solid progress on the execution of our multi-pronged strategy during the 2nd quarter," said Dushyant Sharma, CEO and Founder. "In addition, we believe our acquisition of Payveris enables us to accelerate our Instant Payments Network by expanding our payments platform reach to hundreds of banks and credit unions.”

Business Highlights and Recent Developments

• Processed 64.2 million transactions, an increase of 39% from the second quarter of 2020.
• Signed a definitive agreement to acquire Payveris, a leading payments processing company for financial institutions.
• Signed a definitive agreement to acquire Finovera, a leading bill aggregation technology provider for financial institutions.

"As a result of our continued execution, we saw almost 40% growth in the number of transactions processed by our platform in the second quarter bringing the annualized run rate of transactions to more than 250 million," said Matt Parson, Paymentus CFO. "Consequently both revenue and contribution profit also experienced strong growth in the quarter."

Second Quarter 2021 Financial Highlights

• Total revenue was $93.5 million, an increase of 30.3% from the second quarter of 2020.
• Gross profit was $28.9 million compared to $23.4 million for the second quarter of 2020. Adjusted gross profit was $30.1 million compared to $24.3 million for the second quarter of 2020.
• Contribution profit was $37.4 million, compared to $30.0 million for the second quarter of 2020, representing an increase of 24.8%
• Adjusted EBITDA was $8.3 million, representing a 22.2% margin compared to $8.8 million, or a 29.3% margin, for the second quarter of 2020.
• Net income and EPS were $0.6 million and $0.0 per share. Non-GAAP net income and Non-GAAP EPS were $2.6 million and $0.02 per share.
• Effective tax rate was 86% due to one-time discrete tax items. When one-time items are excluded the adjusted tax rate is approximately 30%.
• Cash and cash equivalents were $266.4 million as of June 30, 2021

2021 Financial Outlook

Paymentus expects revenue for the full year 2021 to be between $378 million and $382 million or 25% to 27% growth. Contribution profit is anticipated to be between $152 million and $154 million or 26% and 28% growth. It expects adjusted EBITDA to be between $25 million and $28 million, which is a margin of 16.5% to 18.5%. The outlook is inclusive of the Payveris and Finovera acquisitions.

Conference Call Information

In conjunction with this announcement, Paymentus will host a conference call for investors at 2:00 p.m. PT (5:00 p.m. ET) today to discuss second quarter results, our outlook for the year and our pending acquisitions of Payveris and Finovera. The live webcast and replay will be available at the Investor Relations section of Paymentus’ website.

About Paymentus

Paymentus is a leading provider of cloud-based bill payment technology and solutions for more than 1,300 billers across North America. Our omni-channel platform provides consumers with easy-to-use, flexible and secure electronic bill payment experiences through their preferred payment channel and type. Paymentus’ proprietary Instant Payment Network^TM, or IPN, extends our reach by connecting our IPN partners’ platforms and tens of thousands of billers to our integrated billing, payment, and reconciliation capabilities. Approximately 16 million consumers and businesses used the Paymentus platform to pay their bills and engage with our billers as of December 2020. For more information, please visit www.paymentus.com

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 and the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical or current fact included in this press release are forward-looking statements, including but not limited to statements regarding including but not limited to statements regarding our financial outlook for 2021, execution of business strategies, the impact of acquisitions and our ability to add more billers. Forward-looking statements include statements containing words such as “expect,” “anticipate,” “believe,” “project,” “will” and similar expressions intended to identify forward-looking statements. These forward-looking statements are based on our current expectations. Forward-looking statements involve risks and uncertainties. Our actual results and the timing of events could differ materially from those anticipated in such forward-looking statements as a result of these risks and uncertainties, which include, without limitation, risks related to our ability to effectively manage our growth and expand our operations, including into new channels and industry verticals across different markets; our ability to expand and retain our biller, partner and consumer base; the continued impact of the COVID-19 pandemic on our operating results, liquidity and financial condition and on our employees, billers, partners, consumers and other key stakeholders; our ability to remain competitive; our ability to develop new product features and enhance our platform and brand; our future acquisitions and strategic investments; our ability to hire and retain experienced and talented employees; and other risks and uncertainties included under the caption “Risk Factors” and elsewhere in our filings with the Securities and Exchange Commission, or SEC, including, without limitation, our final prospectus filed with the SEC under Rule 424(b)(4) on May 26, 2021 and our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021, which we expect to file with the SEC on August 11, 2021. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this press release. All forward-looking statements are qualified in their entirety by this cautionary statement, and we undertake no obligation to revise or update any forward-looking statements to reflect events or circumstances after the date hereof.

Use of Non-GAAP Measures

In addition to disclosing financial measures in accordance with accounting principles generally accepted in the United States, or GAAP, this press release and the accompanying tables contain certain non-GAAP financial measures, including contribution profit, adjusted gross profit, adjusted EBITDA, free cash flow and Non-GAAP net income and Non-GAAP EPS. We use non-GAAP measures to supplement financial information presented on a GAAP basis. We believe that excluding certain items from our GAAP results allows management and our board of directors to more fully understand our consolidated financial performance from period to period and helps management project our future consolidated financial performance as forecasts are developed at a level of detail different from that used to prepare GAAP-based financial measures.

Contribution profit is defined as gross profit plus other cost of revenue. Other cost of revenue equals cost of revenue less interchange and assessment fees paid by us to our payment processors.

Adjusted gross profit is defined as gross profit adjusted for non-cash items, primarily stock-based compensation and amortization.

Adjusted EBITDA is defined as net income before other income (expense) (which consists of interest income (expense), net and foreign exchange gain (loss)), amortization and depreciation and income taxes, adjusted to exclude the effects of stock-based compensation expense and certain nonrecurring expenses that management believes are not indicative of ongoing operations, consisting primarily of professional fees and other indirect charges associated with our initial public offering.

Free cash flow is defined as net cash provided by (used in) operating activities less capital expenditures and capitalized internal-use software development costs.

Non-GAAP net income and Non-GAAP EPS are defined as net income excluding certain nonrecurring items such as discrete tax items or potential acquisition related costs or other non-cash items.

We believe these non-GAAP measures provide our investors with useful information to help them evaluate our operating results by facilitating an enhanced understanding of our operating performance and enabling them to make more meaningful period-to-period comparisons. In particular, we exclude interchange and assessment fees in the presentation of contribution profit because we believe inclusion is less directly reflective of our operating performance as we do not control the payment channel used by consumers, which is the primary determinant of the amount of interchange and assessment fees. We use contribution profit to measure the amount available to fund our operations after interchange and assessment fees, which are directly linked to the number of transactions we process and thus our revenue and gross profit.

We use these non-GAAP measures in conjunction with GAAP measures as part of our overall assessment of our performance and liquidity, including the preparation of our annual operating budget and quarterly forecasts, to evaluate the effectiveness of our business strategies, and to communicate with our board of directors concerning our financial performance and liquidity. There are limitations to the use of the non-GAAP measures presented in this press release. Our non-GAAP measures may not be comparable to similarly titled measures of other companies; other companies, including companies in our industry, may calculate non-GAAP measures differently than we do, limiting the usefulness of those measures for comparative purposes. These non-GAAP measures should not be considered in isolation from or as a substitute for financial measures prepared in accordance with GAAP.

We encourage investors and others to review our financial information in its entirety, not to rely on any single financial measure, and to view our non-GAAP measures in conjunction with GAAP financial measures. For a reconciliation of these non-GAAP financial measures to GAAP measures, please see the tables for the reconciliation of GAAP to non-GAAP results included at the end of this release.

The following schedules reflect our non-GAAP measures and reconciles our non-GAAP financial measures to the related GAAP financial measures (in thousands):

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