Survey revealed 77% of fintechs expect to grow their business in 2023

Today, Discover shared a portion of the third annual Fintech State of the Union, the most comprehensive study of its kind in the industry, providing global perspectives from consumers, fintech vendors, and venture capitalists. The research study commissioned by Discover Global Network with 451 Research of S&P Global Market Intelligence surveyed global fintechs to identify emerging digital payments trends shaping the fintech ecosystem.

Reliance on Payments Networks is Strong for Fintechs

Per the study, fintechs are dependent on payments networks, with 93% saying the current economic environment has increased their business’s reliance on payments networks. Fintechs are looking for payments partners who are flexible (44%) and innovative (44%). Fintechs also say they benefit from payment networks the most through financial investment (42%), access to customers (38%), and technology enablement (38%).

“As a payments network, it’s exciting to see both fintechs and venture capitalists lean into partnerships with networks as a way to provide new and seamless payments experiences for their audiences,” said Matt Sloan, Head of Business Development at Discover. “By partnering together, we can work to find solutions and enhance the payments ecosystem.”

Fintechs and Venture Capitalists are Poised for Growth

According to key findings from the study, fintechs are preparing for growth compared to previous years, with 34% of respondents anticipating “significant growth” and an additional 43% anticipating “moderate growth” in 2023. Further, 55% of venture capitalists say the growth outlook for the technology sector over the next five years is very strong and 47% say the same for fintech.

As the industry continues to innovate, fintechs are considering the impact of emerging technologies on their business - 91% of respondents believe real-time payments are relevant and 85% believe open banking is relevant.

Fintechs Are Focused on a Number of Different Payment Technologies

When it comes to payment use cases, the study revealed that fintechs are continuing to find relevance in different technologies that extend to both consumer and B2B audiences. Payment data security (90%), payment acceptance (89%) and contactless payments (85%) are incredibly important, with a majority of respondents seeing these payment use cases as relevant to their business. Additionally, fintechs find B2B use cases for automation (87%), digital or virtual cards (86%) and payroll (84%) relevant to their business.

“This is an interesting moment in time for fintechs and this year’s study¹ revealed they’re more confident than ever in their growth potential,” said Jordan McKee, director of payments research & advisory at 451 Research. “As fintechs embrace emerging technologies and strategically partner with payments networks, the industry will become stronger and create a better, more seamless experience for customers worldwide.”

“The global fintech ecosystem continues to expand and diversify in the face of macroeconomic challenges,” said Sloan. “In order to help organizations reach their true potential, Discover Global Network is committed to being a trusted partner for fintechs, helping to expand their global reach through our unique set of payment capabilities and solutions.”

Discover Global Network’s Matt Sloan and 451’s Jordan Mckee will be at Money 20/20 Europe in Amsterdam to share more details from the Fintech State of the Union in greater detail. Both will be speaking at the conference on Tuesday, 6 June at 12:50 on the Horizon Stage. Make sure to visit booth at #A105 in Hall 1 to network and learn more about the work being done at Discover Global Network.

For a deeper dive into these findings, join Discover and 451 Research for an upcoming webinar where Jordan McKee from 451 Research along with representatives from Discover will discuss the evolving fintech ecosystem in EMEA and provide perspective on the emerging payments space. For more information and to register, visit the event site.

About the Survey

A global survey of 5,004 consumers, 852 fintech vendors in VP, C-suite and founder roles, and 83 Venture Capitalist respondents in Director and Partner roles was commissioned by Discover Global Network and conducted by 451 Research, part of S&P Global Market Intelligence, an independent research firm, in Q1-Q2 2023. Markets surveyed include Brazil, Canada, China/Hong Kong, Germany, India, Mexico, Singapore, the U.K. and the U.S.

About Discover

Discover Financial Services (NYSE: DFS) is a digital banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover® Card, America's cash rewards pioneer, and offers private student loans, personal loans, home loans, checking and savings accounts and certificates of deposit through its banking business. It operates the Discover® Global Network comprised of Discover Network, with millions of merchants and cash access locations; PULSE®, one of the nation's leading ATM/debit networks; and Diners Club International®, a global payments network with acceptance around the world. For more information, visit www.discover.com/company.

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1</sup> 451 Research, part of S&P Global Market Intelligence, custom Fintech survey commissioned by Discover Global Network, 2023.

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