Technology veteran Rakesh Chawla will oversee the local team tasked with advancing InvoiceCloud’s customer-first commitment to software innovation and resiliency

InvoiceCloud, a leading solution for digital bill payment services, announced the hire of Rakesh Chawla as Senior Vice President of Engineering and Managing Director of its first international office in India. The new office, where Chawla will serve as the company’s site leader, will operate as an extension for InvoiceCloud’s product and development teams, with a focus on software engineering roles across cloud, AI, and web development.

Chawla has spent over 25 years as a technically hands-on senior engineering leader, building and managing high-performing product and engineering teams for numerous US-based technology companies including Amazon, Microsoft, and Sears. Most recently, Chawla served as Vice President of Engineering and Managing Director at Sears Holdings India, where he led and managed two development centers in Pune and Hyderabad.

“Hyderabad boasts exceptional technical talent and leadership that naturally aligns with our long-term company goals,” said Kevin O’Brien, CEO of InvoiceCloud. “Making digital payments as simple as possible for everyone requires constant innovation. By tapping into this highly skilled workforce, we will continue to set new industry standards for customer value through our transformative solutions.”

“InvoiceCloud is one of the most recognized names in the electronic bill presentment and payment space, providing critical services to communities across the US,” said Chawla. “I look forward to working with InvoiceCloud’s talented and experienced leadership team, and further elevating its market-leading platform to better serve customers and partners.”

InvoiceCloud provides leading digital payment solutions to some of the nation’s largest utility companies, municipal tax collectors, and insurance carriers. Key to the company’s success is its easy-to-use digital payment and engagement platform with solutions that improve the customer experience and provide automatic enhancements to keep the technology up to date without the need for time-consuming upgrades. These solutions include mobile and text capabilities that help drive on-time payments and better customer satisfaction, self-service account management, and a sophisticated communications engine that can be customized for use case and industry.

About InvoiceCloud

InvoiceCloud provides modern digital payment, customer engagement, and outbound disbursement solutions. The company services more than 3,250 customers across the utility, government and insurance industries and is a leader in the electronic bill presentment and payment (EBPP) space. InvoiceCloud’s SaaS platform enables continuous enhancements to the customer experience resulting in higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit www.InvoiceCloud.com.

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