High-speed internet provider Gateway Fiber connected its first Northampton home internet customers this week, marking a significant step forward in expanding reliable, high-speed internet access across underserved communities in western MA and beyond.

“We are thrilled to bring Northampton into the Gateway Fiber family and light our first home internet customer in the area, so they can experience the revolution of truly high-speed internet,” said Gateway Fiber CEO Chris Surdo. “In today’s internet-dependent world, having reliable high-speed internet is no longer a luxury; it’s a necessity. And we’re proud to bring that level of connection to Northampton.”

With symmetrical internet speeds up to 2 gigabits per second (Gbps), Gateway Fiber’s fiber-to-the-home (FTTH) service is designed for seamless video streaming, online gaming, remote work, and quick upload and download for cloud services. This new fiber service offers residents and businesses in Northampton a welcome alternative to traditional cable. Gateway Fiber’s fast and reliable network enhances productivity, supports smart home technology, and ensures a smooth online experience for multiple users and devices.

“Gateway Fiber is a revelation,” said Northampton resident and new Gateway Fiber customer Will A. “Their customer support is great, and their technicians were skilled, thorough, and conscientious during installation. They brought their own disposable shoe covers to avoid tracking mud into the house, and that alone says a lot about the kind of company they are. Oh, and the internet is blazing fast! Our previous internet was marketed as the same speed (300mbps), but in reality, Gateway Fiber got us way faster speeds for a cheaper price. There's no comparison. Gateway Fiber is the best internet and the best internet company in Northampton.”

Gateway Fiber not only provides incredible high-speed internet to both homes and businesses, but the company is also investing heavily in the Northampton community and surrounding area by hiring local team members and opening an office in nearby Chicopee.

“Our commitment to the area goes much deeper than just providing fast internet,” said Sarah Lang, Gateway Fiber’s GM of Massachusetts. “By building a robust fiber optic network starting in Northampton, we not only support the local economy but also empower residents and businesses to achieve more with a service that is built to meet their needs, today and moving forward.”

For more information about Gateway Fiber internet, visit gatewayfiber.com or @gatewayfiber on Facebook, Instagram, TikTok, and LinkedIn.

Looking for a career in fiber? Check out the Gateway Fiber career page: gatewayfiber.com/careers

About Gateway Fiber

Gateway Fiber is on a mission to positively impact communities through a better internet. As data requirements for residences and businesses continue to expand, Gateway is creating a leading, national fiber-to-the-home platform to serve this critical unmet need. Gateway provides faster, more reliable internet with a simple pricing model and industry-leading customer service. For more information, visit gatewayfiber.com.

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“In today’s internet-dependent world, having reliable high-speed internet is no longer a luxury; it’s a necessity. And we’re proud to bring that level of connection to Northampton.” - Chris Surdo, Gateway Fiber CEO