Saratoga, California - Work4Flow, a leading provider of intelligent workflow solutions, today announced an integration with ServiceNow, the AI platform for business transformation, and Amazon Monitron to  empower organizations to achieve predictive equipment maintenance, significantly reducing unplanned downtime and enhancing operational efficiency. 

Unexpected equipment failures can cripple a supply chain. They lead to expensive production delays, inflate costs, and ultimately damage brand reputation. This innovative integration tackles these challenges head-on by combining the strengths of ServiceNow's robust Incident Management solution, available with ServiceNow IT Service Management, with Amazon Monitron's advanced sensor technology with built in Machine Learning algorithms. 

Unplanned downtime can cost industrial manufacturers about $50 billion per year, according to IndustryWeek and Emerson. Many manufacturers still rely on outdated manual processes and lack full visibility into their operational technology systems, making it difficult to efficiently manage and secure their operations. 

“Work4Flow is excited to bridge the gap between ServiceNow and Amazon Monitron,” says Ian Cox, chief product officer at Work4Flow. “This integration offers a closed loop manufacturing monitoring system leveraging ServiceNow’s Operational Technolgy Management Solution, enabling predictive maintenance through machine learning-powered anomaly detection.” 

“Partnerships succeed best when we lean into our unique skills and expertise and have a clear view into the problem we’re trying to solve,” said Erica Volini, senior vice president of global partnerships at ServiceNow. Work4Flow’s integration extends our reach well beyond where we can go alone and represents the legacy and goals of the Now Platform. I am thrilled to see the continued innovation we will achieve together to help organizations succeed in the era of digital business.” 

Benefits of the Work4Flow Integration: 

• Increased Efficiency: Automates equipment issue detection and response, minimizing downtime and maximizing productivity. 

• Enhanced Control and Governance: Provides comprehensive monitoring and enforces policies for Operational Technology (OT) systems. 

• Improved Visibility and Insights: Delivers detailed analytics and real-time data on equipment health and performance. 

• Cost Reduction: Minimizes unplanned downtime and maintenance costs through predictive maintenance. 

• Agility and Innovation: Accelerates digital transformation and fosters innovation with advanced IoT and machine learning technologies. 

• Data Security: Ensures secure end-to-end data transfer with robust hardware and software safeguards. 

For more information on this integration and how it can benefit your organization, please visit the ServiceNow store or www.work4flow.com. More detail is also available on the ServiceNow Blog.  

About Work4Flow 

Work4Flow revolutionizes business efficiency through artificial intelligence products and intelligent workflow solutions. Specializing in ServiceNow, we provide expert consultation, development, implementation, and ongoing support to maximize your ROI. Leveraging over 12 years of expertise and advanced AI technologies, our team tackles customer challenges and ensures seamless, optimized operations.  

Other products by Work4Flow include:

1. Tech-Assist – an AI Copilot for Faster Incident Resolution – Tech Assist is an artificial Intelligence application that delivers troubleshooting and remediation advise to technicians within ServiceNow while they are working on a incident to allow them to resolve the incident faster with the right tools and spare parts eliminating costly manufacturing downtime. 

2. Gen Ai Observer – Lost in the Maze of AI Models?  Gen AI Observer is a comprehensive tool to allow ServiceNow customers running NowAssist to pick the right Large Language Model and customize the Now Assist templates for efficient and cost-effective outcome.

Learn more at www.work4flow.com. 

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.   

Contact: Ian Cox, Chief Product Officer, Ian.Cox@Work4Flow.com 

Media Contact
Company Name: Work4Flow
Contact Person: Ian Cox
Email: Send Email
Country: United States
Website: www.work4flow.com