NEW YORK - Jan. 24, 2022 - PRLog -- GBKSOFT, a top software development company from Altamira.io holding, launches a new service — custom CRM software development. The company offers different cooperation options, from full-cycle development from scratch to scaling your ongoing CRM development.

A custom relationship management system is one of the most valuable pieces of software for a modern business in any field, from manufacturing factories to brick-and-mortar stores. Though the market of ready-made solutions has a lot to offer, the custom-developed solution can bring more valuable advantages.

Customer relationship management systems are used to automate sales and marketing workflows, enhance customer experience, collect and save more data about your current clients or people who have ever interacted with your business in any way. According to Capterra, 47% of CRM users stated that they managed to improve customer retention and satisfaction by implementing a CRM system.

Usually, the functionality of CRM solution includes the next set of features:

• contact management to store clients' data;
• interaction tracking to note every point of contact with the client made;
• lead management to score and develop possible deals;
• workflow automation to streamline repetitive tasks;
• email integration to automatically upload email to the system.

At the same time, custom development grants a lot of flexibility and agility, making it possible to expand and upgrade the functionality. You can also integrate your CRM software with other business solutions like enterprise resource planning (ERP), accounting, data mining, etc. systems to enhance your digital environment and workflow automation.

GBKSOFT, as a CRM software development company, can seamlessly provide you with all required development services. The advantages are:

• a team of experienced and skilled tech talents;
• a wide pool of specialists, including front- and back-end developers, mobile developers, UI/UX designers, DevOps engineers, business analysts, solution architects, and more;
• Discovery stage and solution group that runs necessary researches for project success;
• scaling capacities for growing and speeding up your development process;
• transparent budgeting and reporting;
• flexible cooperation options;
• a team of customer success managers who dedicate their attention and efforts to your account;
• quality control and assurance on every stage of development;
• best security measures for data protection.

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