Sign In  |  Register  |  About Pleasanton  |  Contact Us

Pleasanton, CA
September 01, 2020 1:32pm
7-Day Forecast | Traffic
  • Search Hotels in Pleasanton

  • CHECK-IN:
  • CHECK-OUT:
  • ROOMS:

America's top restaurants for customer satisfaction

Major U.S. steakhouse chains dominate full-service dining in the latest American Consumer Satisfaction Index (ACSI) Restaurant and Food Delivery Study 2024.

Inflation has made dining out more of a luxury these days, but despite higher prices, Americans' satisfaction with their restaurant experiences has actually risen a bit over the past year – and the people have spoken when it comes to the places they love most.

The American Customer Satisfaction Index (ACSI) Restaurant and Food Delivery Study 2024, released Tuesday, found consumers' overall satisfaction with full-service dining climbed 4% to 84 out of 100 from last year and the score for fast food ticked up 1% to a score of 79.

Here are the top full-service restaurants according to this year's index survey:

Darden's LongHorn Steakhouse shared the top spot with Texas Roadhouse, with the beloved steak chains each receiving scores of 85 – securing the best readings in both the full-service restaurant category and in all restaurant categories.

OLIVE GARDEN PARENT CEO SAYS FAST FOOD INFLATION DRIVING CUSTOMERS TO SIT-DOWN FRANCHISES

Of the major chains, another Darden-owned chain, popular Italian restaurant Olive Garden, came in just behind the winning steak houses with a score of 83.

Southern comfort-food chain Cracker Barrel made the top five with a score of 82.

CALIFORNIA'S $20 MINIMUM WAGE LED TO FAST-FOOD PRICE HIKES, LOWER CUSTOMER TRAFFIC, STUDY SHOWS

For the tenth year in a row, Chick-fil-A was ranked the top fast food chain in America for customer satisfaction, despite its score dropping 2% to a reading of 83 on the index in 2024.

GET FOX BUSINESS ON THE GO BY CLICKING HERE

KFC, owned by Yum! Brands, came in second place of the major chains with a score of 81, and it was followed closely behind by Arby's, Culver's, Panera Bread and Starbucks, all of which scored 80.

Data & News supplied by www.cloudquote.io
Stock quotes supplied by Barchart
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms and Conditions.
 
 
Photography by Christophe Tomatis
Copyright © 2010-2020 Pleasanton.com & California Media Partners, LLC. All rights reserved.