Edgar Filing: ILINC COMMUNICATIONS INC

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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

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FORM 10-K

For Annual and Transition Reports
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934

(MARK ONE)

[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED MARCH 31, 2004.

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934.

FOR THE TRANSITION PERIOD FROM _________ TO _________.

COMMISSION FILE NUMBER _________

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ILINC COMMUNICATIONS, INC.
(EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

DELAWARE 76-0545043
(STATE OR OTHER JURISDICTION (I.R.S. EMPLOYER
OF INCORPORATION OR ORGANIZATION) IDENTIFICATION NO.)

2999 N. 44TH STREET, SUITE 650
PHOENIX, ARIZONA 85018
(ADDRESS OF PRINCIPAL EXECUTIVE OFFICES)

(REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE) (602) 952-1200
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Securities registered pursuant to Section 12(b) of the Act
COMMON, $0.001 PAR VALUE PER SHARE

Name of Exchange on Which Registered
AMERICAN STOCK EXCHANGE

Securities registered pursuant to Section 12(g) of the Act
NONE

Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes [X] No [ ]

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Indicate by check mark if disclosure of delinquent filers pursuant to
Item 405 of Regulation S-K is not contained herein, and will not be contained,
to the best of the registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. [ ]

Indicate by check mark whether the registrant is an accelerated filer
(as defined in Exchange Act Rule 12b-2). Yes [ ] No (X)

The aggregate market value of the registrant's voting and non-voting
Common Stock held by non-affiliates of the registrant computed by reference to
the price at which the common equity was last sold on the American Stock
Exchange as of September 30, 2003, was approximately $10,422,008.

The number of shares of Common Stock of the registrant, par value
$0.001 per share, outstanding at June 29, 2004 was 24,827,034 net of shares held
in treasury.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the definitive Proxy Statement relating to the Annual
Meeting of Stockholders of the registrant to be held on August 20, 2004 are
incorporated by reference into Part III of this Report.

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FORM 10-K REPORT INDEX

PART I
Item 1. Business................................................................................... 4
Item 2. Properties................................................................................. 9
Item 3. Legal Proceedings.......................................................................... 10
Item 4. Submission of Matters to a Vote of Security Holders........................................ 10
Item 4A. Executive Officers......................................................................... 11

PART II
Item 5. Market for Registrant's Common Stock and Related Shareholder Matters....................... 12
Item 6. Selected Financial Data.................................................................... 14
Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations...... 16
Item 7A. Quantitative and Qualitative Disclosures about Market Risk................................. 37
Item 8. Financial Statements and Supplementary Data................................................ 39
Item 9. Changes In and Disagreements With Accountants on Accounting and Financial Disclosure....... 73
Item 9A. Controls and Procedures.................................................................... 74

PART III
Item 10. Directors and Executive Officers of the Registrant......................................... 74
Item 11. Executive Compensation .................................................................... 74
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related
Shareholder Matters..................................................................... 75
Item 13. Certain Relationships and Related Transactions............................................. 75
Item 14. Controls and Procedures.................................................................... 75

PART IV
Item 15. Exhibits, Financial Statement Schedules, and Reports on Form 8-K........................... 76

FORWARD - LOOKING STATEMENTS

Unless the context requires otherwise, references in this document to
"iLinc Communications," "iLinc" the "Company," "we," "us," and "our" refer to
iLinc Communications, Inc., (formerly known as EDT Learning, Inc.).

Statements contained in this Annual Report on Form 10-K that involve
words like "anticipates," "expects," "intends," "plans," "believes," "seeks,"
"estimates" and similar expressions are intended to identify forward-looking
statements within the meaning of the Private Securities Litigation Reform Act
of 1995, the Securities Act of 1933, as amended, and the Securities Exchange
Act of 1934, as amended. These are statements that relate to future periods and
include, but are not limited to, statements as to our ability to: sell our
products and services; improve the quality of our software; derive overall
benefits of our products and services; introduce new products and versions of
our existing products; sustain and increase revenue from existing products;
integrate current and emerging technologies into our product offerings; control
our expenses including those related to sales and marketing, research and
development, and general and administrative expenses; control changes in our
customer base; support our customers and provide sufficient technological
infrastructure; obtain sales or increase revenues; impact the results of legal
proceedings; control and implement changes in our employee headcount; obtain
sufficient cash flow; manage liquidity and capital resources; realize positive
cash flow from operations; or realize net earnings.

Such forward-looking statements involve certain risks and uncertainties
that could cause actual results to differ materially from anticipated results.
These risks and uncertainties include, but are not limited to, our dependence on
our products or services, market demand for our products and services, our
ability to attract and retain customers and channel partners, our ability to
expand our technological infrastructure to meet the demand from our customers,
our ability to recruit and retain qualified employees, the ability of channel
partners to successfully resell our products, the status of the overall economy,
the strength of competitive offerings, the pricing pressures created by market
forces, and the risks discussed herein (see "Managements Discussion and Analysis
of Financial Condition and Results of Operations"). All forward-looking
statements included in this report are based on information available to us as
of the date hereof. We expressly disclaim any obligation or undertaking to
release publicly any updates or revisions to any forward-looking statements
contained herein, to reflect any change in our expectations or in events,
conditions or circumstances on which any such statement is based. Readers are
urged to carefully review and consider the various disclosures made in this
report and in our other reports filed with the SEC that attempt to advise
interested parties of certain risks and factors that may affect our business.
Our reports are available free of charge as soon as reasonably practicable after
we file them with the SEC and may be obtained through our Website located at
www.ilinc.com.

The Company's trademarks and service marks include iLinc, iLinc
Communications, MeetingLinc, LearnLinc, SupportLinc, and ConferenceLinc,
graphics associated with that four-product suite of Web collaboration products,
Glyphics, EDT Learning, e-Learning Simplified, ThoughtWare, Quisic, and
Learning-Edge. We may also refer to trademarks of other corporations and
organizations in this report.

PART I

ITEM 1. BUSINESS

COMPANY OVERVIEW

We develop and sell software that provides real-time collaboration and
training using Web-based tools that we believe increase worker productivity and
save money. Our four-product iLinc Suite, led by LearnLinc (which also includes
MeetingLinc, ConferenceLinc, and SupportLinc), is an award winning virtual
classroom, Web conferencing and collaboration suite of software. With our Web
collaboration, conferencing and virtual classroom products, we provide simple,
reliable and cost-effective tools for remote presentations, meetings and online
events. Our software is based on a proprietary architecture and code that finds
its origins as far back as 1994, in what we believe to be the beginnings of the
Web collaboration industry. LearnLinc has been translated into six languages,
and is currently available in version 7.4. Our customers may choose from several
different pricing options for the iLinc suite, and may receive our products on a
stand-alone basis or integrated with one or a number of our other award-winning
products, depending upon their needs. Customers wishing to collaborate and
present, may choose between MeetingLinc, LearnLinc, ConferenceLinc and
SupportLinc to deliver live events over the Internet in a one-to-one,
one-to-many, or many-to-many communication format. Uses for our four-product
suite of Web collaboration software include online business meetings, sales
presentations, employee training sessions, product demonstrations and technical
support assistance. We sell our software solutions to large and medium-sized
corporations inside and outside of the Fortune 1000, targeting certain vertical
markets. We market our products using a direct sales force and a distribution
channel consisting of referral agents, international and national value-added
resellers ("VAR"). We allow customers to choose between purchasing a perpetual
license or subscribing to a periodic license of our products, providing for
flexibility in pricing and payment methods. Our iLinc revenues are a mixture of
high margin perpetual licenses of software and monthly recurring revenues from
annual maintenance and support agreements, ASP subscription agreements and other
products and services.

ABOUT THE ILINC WEB COLLABORATION SUITE

The iLinc Suite(TM) is a four product suite of software that addresses
the four most common business collaboration needs.

LearnLinc(TM) is an Internet-based software that is designed for
training and education of remote students. With LearnLinc, instructors and
students can collaborate and learn remotely providing an enhanced learning
environment that replicates and surpasses traditional instructor-led classes.
Instructors can create courses and classes, add varied agenda items, enroll
students, deliver live instruction, and deliver content that includes audio,
video, and interactive multimedia. In combination with TestLinc(TM), LearnLinc
permits users to administer comprehensive tests, organize multiple simultaneous
breakout sessions and record, edit, play back and archive entire sessions for
future use.

MeetingLinc(TM) is an online collaboration software designed to
facilitate the sharing of documents, PowerPoint(TM) presentations, graphics and
applications between meeting participants without leaving their desks.
MeetingLinc allows business professionals, government employees, and educators
to communicate more effectively and economically through interactive online
meetings using voice-over-IP technology to avoid the expense of travel and long
distance charges. MeetingLinc allows remote participants to: give presentations,
demonstrate their products and services, annotate on virtual whiteboards, edit
documents simultaneously, and take meeting participants on a Web tour. Like all
of the Web collaboration products in the suite, MeetingLinc includes integrated
voice and video conferencing services.

ConferenceLinc(TM) is a presentation software designed to deliver the
message in a one-to-many format providing professional management of Web
conferencing events. ConferenceLinc manages events such as earning
announcements, press briefings, new product announcements, corporate internal
mass communications and external marketing events. ConferenceLinc is built on
the MeetingLinc software platform and code to combine the best interactive
features with an easy to use interface providing meaningful and measurable
results to presenters and participants alike. Its design includes features that
take the hassle out of planning, and supporting a hosted Web seminar.
ConferenceLinc includes automatic email invitations, "one-click join"
capabilities, online confirmations, update notifications, and customized
attendee registration. With ConferenceLinc, presenters may not only present

content, but may also gain audience feedback using real-time polling, live chat,
question and answer sessions, and post-event assessments. The entire
presentation is easily recordable for viewing offline and review after the show
with the recorder capturing the content and the audio, video, and participant
feedback.

SupportLinc(TM) is an online technical support and customer sales
support software designed to give customer service organizations the ability to
provide remote hands-on support for products, systems, or software applications.
SupportLinc manages the support call volume and enhances the effectiveness of
traditional telephone-based customer support systems. SupportLinc's custom
interface is designed to be simple to use so as to improve the interaction and
level of support for both customers and their technical support agents.

Our Web collaboration suite of products may be sold as a
customer-hosted installation (instead of a concurrent user license), allowing
the customer to purchase the entire suite for organization-wide use on an
unlimited connection basis. The enterprise edition provides for unlimited use
for an unlimited number of users, and includes our entire four-product suite of
Web collaboration products. Corporations, educational institutions and
governments may purchase or lease any one product or a combination of the
products to suit their individual needs. Because our Web collaboration products
are available for license as an iLinc hosted ASP solution or as a customer
hosted behind-the-firewall solution, customers can choose the model that works
best for their budget and IT capabilities. If a customer purchases a perpetual
license for the product, it also may purchase a customer support and maintenance
agreement, varying in term from one to five years and typically costing 15% to
18% of the license fee for the product.

AUDIO CONFERENCING

Through its acquisition of Glyphics Communications in June 2004, the
Company now also delivers comprehensive audio conferencing solutions that help
businesses provide virtual meetings, corporate events, distance learning
programs, and daily conference calls. Our audio conferencing offering includes a
wide array of services and products that include the following:

o AUDIO ON-DEMAND (NO RESERVATIONS NEEDED): With pre-established
calling accounts for each user, you can create or participate
in conference calls with no advance notice, 24/7;

o RESERVED AUTOMATED: The solution for recurring calls, each
participant has a permanent number and passcode;

o OPERATOR ASSISTED: For important calls, this service includes
an iLinc conference operator to host, monitor, and coordinate
the call; and,

o ONLINE SEMINARS: Support online Web presentation with
high-quality audio from iLinc.

Customers may purchase our audio conferencing products and services
without an annual contract commitment on a monthly recurring usage basis, and
often subscribe for a fixed per minute rate.

OTHER PRODUCTS AND SERVICES

In addition to the iLinc Suite of products and services, we offer to
our customers an array of e-Learning and training products and services.

o TECHNOLOGY: We offer training software products that like
iLinc, promote online collaboration with products that
integrate with our LearnLinc software. These include TestLinc
- an assessment and quizzing tool that allows for formal
testing and evaluation of students, and i-Canvas(TM) - a
training content development software that allows
non-technical training professionals to create Web-based
training courses without programming. i-Canvas is sold on an
individual user perpetual license basis.

o SERVICES: We also offer custom content development services
through a subcontractor relationship with Interactive Alchemy,
an entity which is primarily comprised of former employees of

iLinc and which resides in iLinc's corporate office in
Phoenix. Custom content services are bid on a
project-by-project basis.

o CONTENT: We also offer a library of online courses focused
upon the training of executives on essential business topics.
Our off-the-shelf online library of content includes an online
mini-MBA program co-developed with the Tuck School of Business
at Dartmouth College. Customers subscribe for a period of time
per course, with the license providing for access over
typically one year from the date the students first access of
the course.

MARKETING

Marketing has outlined a plan that incorporates public relations,
tradeshows, Web events, Web marketing initiatives and direct marketing (mail and
email) efforts specifically at the target verticals - messaged in campaigns that
speak to the needs of these industries. The goals of this strategy are to
increase our market share in the selected markets, target marketing dollars more
efficiently, sell away from the competition, align sales, marketing, and product
development and creating customer value to prevent future displacement threats.

DIRECT SALES

The direct sales team is organized by geographic territory and is
broken down into distinct groups - corporate sales sells to organizations with
fewer than 3,000 employees; major accounts sales sells in a team environment
with the regional accounts sales. These two sales teams focus on large target
account sales and organizations with 3000 or more employees; and event services
sales focuses on large "high-touch" professionally-managed events. All of these
groups focus all of their outbound activity with our specific vertical markets:
financial services, high technology, and professional service organizations. We
believe that the target vertical markets have a commonality of meeting four
criteria: we have an established customer base in the market; our product
feature set is specifically appropriate to the needs of the market; analysts
have identified a need within that market for increasing use of Web
conferencing; and we believe that we have the potential to capture a portion of
the share of such markets.

INDIRECT SALES

iLinc has formed relationships with several organizations that market
and sell our products and services through their sales distribution channels.
The relationships can be categorized into referral partners which strictly refer
business for a small percentage of the contract sale and value added resellers
(VAR) that actively sell the products and provide product support. As of March
31, 2004, we had 60 organizations selling our products, on a non-exclusive
basis, with 32 of those partners providing indirect sales in North America,
including the United States, Canada and Mexico, and have 28 partners providing
indirect sales in 12 countries outside North America, including the United
Kingdom, Spain, Italy, Israel, Germany, Australia, Costa Rica, Columbia and
Japan. Referral partners execute referral agreements providing for the payment
of a fee upon the closing of a sale, with a distribution agreement typically
having a one-year renewable term. Our value added resellers execute agreements
to resell our products to their customers through direct sales and in some cases
through integration of our products into their products or service offerings.
Our distribution agreements typically have terms of one to three years and are
automatically renewed for an additional like term unless either party terminates
the agreement for breach or other financial reasons. In most of these
agreements, the distribution partner licenses the product from us and resells
the product to its customers. Under those agreements, we record only the amount
paid to us by the distributor as revenue, and recognize revenue when all revenue
recognition criteria have been met. Our national and international VAR network
focuses on sales of iLinc and i-Canvas on an integrated or stand-alone basis.
These VARs are focused in markets such as the domestic education and government
markets, as well as international markets, where we do not compete.

CUSTOMERS

Our corporate customer list includes those inside and outside of the
Fortune 1000 with notable customers in financial services such as Aetna,
Guardian Life Insurance, JP Morgan Chase, Travelers Insurance, and Wells Fargo;
high tech with customers such as California Software, Qualcomm, Sabre, and
Xerox, and professional services organizations such as EDS, Greenburg Traurig
and McKinsey Consulting. We also have a significant number of higher educational

organizations including The State University of New York, Kent State University,
Tulane and 23 other major universities that use our products. Our reach includes
customers both within the United States, Canada, Mexico, and outside North
America in 13 other countries.

AWARDS

We are proud of the recognition received by the Company from industry
leading experts, software associations, and training organizations. Together
with our predecessors, we have been honored with more than 55 awards from
notable authorities such as The American Society for Training and Development
("ASTD"), Brandon Hall Magazine, and New Media Magazine. The list of awards
includes four National Telly Awards; six Software Service Provider of the Year
Awards and two Gold Medals from e-Learning authority Brandon Hall, and most
notably two first-place awards by a vote of e-Learning professionals LearnLinc
was the winner of first place in the Synchronous Software Shootout held at
Online Learning's conference in the fall of 2002, being voted number one in the
head-to-head competition, besting industry leaders WebEx and PlaceWare
(purchased by Microsoft and now Microsoft Live Meeting); and i-Canvas was the
winner of first place in the Software Simulation Shootout held at Online
Learning's conference in 2001, being voted number one in the head-to-head
competition, defeating products from industry leaders Click2Learn and
Macromedia.

TECHNOLOGY & INTELLECTUAL PROPERTY

Our existing technology and intellectual property were originally
developed by organizations that we have acquired including the assets of
Learning-Edge, ThoughtWare, Quisic, Mentergy and Glyphics. For our ASP
customers, we host our software and provide Internet connectivity from our
dedicated servers in Los Angeles, California; Phoenix, Arizona; Springville,
Utah; and Troy, New York. We run a network infrastructure on-premises both in
our Phoenix and Troy offices and through leased data centers in Los Angeles and
Springville. Our ASP data network is redundant in design and is secure from
unauthorized access. Our Web collaboration software products are client/server
applications that operate in a Windows environment. Our ASP product operates in
a Linux environment using an Oracle database.

RESEARCH & DEVELOPMENT

The Company invested a substantial portion of its working capital and
resources in the continued development of its e-Learning software and
technologies. We employ full-time engineers, programmers and developers, that
are located in Troy, New York and Phoenix, Arizona, who are constantly focused
on developing new features and enhancements to our existing software offering
and expanding that offering with new products and services. The primary focus of
our research and development efforts are on improving the functionality and
performance of the iLinc suite as well as developing new features that meet
changing market demands. In the 2003 fiscal year, we invested over $3.2 million
in direct and indirect research and development activities, and have invested
over $2.7 million for the 2004 fiscal year. We expect to continue to make
significant investments in research and development for the next several years.

CUSTOMER SERVICE

We offer technical and customer support through a customer support team
that has been together for over ten years. We offer differing levels of support
depending upon the maintenance and support agreement executed by the customer
that includes telephone support through a toll-free number from 8:30 a.m. until
8:30 p.m. Eastern Time and an email request system. We also offer access to
self-help information that includes a database of frequently asked questions,
quick reference and advanced end-user guides, online tutorials, and access to a
real-time searchable knowledge database. Most of our requests for technical
support are questions concerning general product functionality with some
assistance with technical computer and firewall issues. Our response times vary
depending upon the issue, but the vast majority of our customer support
questions are addressed during the initial technical support call. Customer
issues and support tickets are tracked within our CRM database for use by our
technical support teams and customers searching the knowledge database.

COMPETITION

We believe that our current Web conferencing software has specific and
unique characteristics that match the needs of our target vertical markets. The
Company intends to leverage these strengths as well as direct product
development efforts to continue to enhance the software to meet the specific
needs of these markets. We believe that by targeting an integrated development
and marketing approach to these verticals, iLinc can demonstrate enough value as
a tool that supplements the collaboration needs for our vertical markets to
discourage displacement of the product - even if the capability was to be
heavily discounted by a competitor.

With our emphasis being our Web collaboration four-product suite, we
face competition from various Web conferencing and collaboration software
companies including WebEx, PlaceWare (purchased by Microsoft and now called
Microsoft Live Meeting) and Centra, as well as providers of similar software
such as IBM, and Oracle. The Web collaboration, virtual classroom and Web
conferencing industry continue to change and evolve rapidly, and we expect
continued consolidation within the industry. Many of our current and potential
competitors have longer operating histories, significantly greater financial,
technical and other resources and greater name recognition than we have. We have
identified what we believe to be the principal competitive factors in our
markets, including ease of use; breadth of features; quality and reliability of
products; pricing; security; indirect channel sales and the effectiveness of a
direct sales force; ability to develop and support software; and limitations
presented by the use of the public Internet. Although we believe our products
compete favorably, we may not be able to maintain a competitive position against
current and potential competitors, especially those with greater financial
resources.

ACQUISITIONS

As a part of our external growth strategy, we acquired the Web conferencing and
several e-Learning companies providing the Company with expertise, tangible and
intangible assets, technology, customer base, recurring revenues, and a global
VAR network.

October 2001 - Learning-Edge, Inc. ("Learning-Edge"), a Phoenix based
provider of custom content development services. We acquired from Learning-Edge
substantially all of its assets, which included an existing customer base, and
an award winning Content Development Tool (i-Canvas).

January 2002 - ThoughtWare Technologies, Inc. ("ThoughtWare"), a
Memphis based provider of workforce management software. We acquired from
ThoughtWare a small recurring revenue base, and HR workforce performance
software that supports human capital development (Learning Tracker; People
Search; Performance Coach and Career Planner).

June 2002 - Quisic Corporation ("Quisic"), a Los Angeles based provider
of custom content development services and e-Learning software. We acquired from
Quisic certain assets primarily consisting of approximately 130 hours
off-the-shelf library of online courses (including the 75 hour Tuck Business
School at Dartmouth with content focused on accounting, finance, management, and
marketing).

November 2002 - Mentergy, Inc. ("Mentergy"), a provider of virtual
classroom software. We acquired from Mentergy all assets associated with
LearnLinc and TestLinc software, an existing customer base, a VAR network and a
recurring maintenance revenue stream.

June 2004 - Glyphics Communications, Inc., ("Glyphics") a provider of
comprehensive audio conferencing products and services. On June 3, 2004, the
Company executed an agreement to acquire substantially all of the assets of and
assume certain liabilities of Glyphics Communications, Inc., a Utah based
private company. The acquisition had a stated effective date of June 1, 2004 and
was fully consummated on June 14, 2004. The purchase price, which is expected to
total $5.568 million, is based on a multiple of the Glyphics' 2003 estimated
annual audited net audio conferencing business revenues. The purchase price will
be paid with the assumption of approximately $2.114 million in specific
liabilities, with the balance paid using the Company's common stock at the fixed
price of $1.05 per share, or an estimated 3.524 million shares. The actual
purchase price to be paid, and the resulting number of shares to be issued will
be based upon the audited results that are expected to be obtained within sixty
days of the closing date. Twenty percent of the consideration due is being held
in escrow. Amounts held in escrow will be available to the Company to satisfy
contingent claims and seller's indemnification obligations. Amounts held in

escrow also may be returned to the Company in the event that audio conferencing
revenue performance measures required to be obtained by the Company during the
2004 calendar year are not met.

EMPLOYEES

As of March 31, 2004, we employed 48 full time persons, with the
majority of those located at our corporate offices in Phoenix, Arizona. Our
employee base consists of 7 employees performing general and administrative
functions, 28 employees performing sales, marketing functions and customer
support, 11 employees performing product research and development functions, and
two employees performing IT functions. None of our employees is represented by
collective bargaining agreements.

As part of the Glyphics acquisition that occurred subsequent to the
fiscal 2004 year end, the Company also, as of June 1, 2004, employs 34 full-time
and 5 part-time employees at the Springville, UT facility. This employee base
consists of one employee performing general and administrative functions, 6
employees performing sales functions, 28 employees performing audio conferencing
support functions, and 4 employees performing IT functions. None of the
employees are represented by collective bargaining agreements.

DENTAL PRACTICE MANAGEMENT BUSINESS TREATED AS DISCONTINUED OPERATIONS

The Company began its operations in March of 1998, with the
simultaneous roll-up of 50 dental practices (an "Affiliated Practice") and an
initial public offering. The Company's initial goals were to provide training
and practice enhancement services nationwide to our Affiliated Practices using
our proprietary Web-based learning management and financial reporting system.
Beginning in April of 2000, the Company modified its affiliated service
agreements and commensurate with that change the Company recorded certain
charges against earnings during the fiscal year ended March 31, 2002 and March
31, 2001. The Company modified its business plan moving away from its dental
practice management business during the third quarter of its fiscal year ended
March 31, 2002. Effective January 1, 2004, the Company is no longer engaged in
the dental practice management business and has reflected such business segment
as a discontinued operation.

ITEM 2. PROPERTIES

We maintain corporate headquarters in Phoenix, Arizona and have
occupied that 14,000 square foot Class A facility since the Company's inception
in 1998. The Phoenix lease began in 1998 and has a term of ten years. The
Phoenix offices can accommodate up to 85 employees and is fully equipped with up
to date computer equipment and server facilities. The Phoenix lease requires a
monthly rent and operating expenses of approximately $30,000. We also maintain a
2,500 square foot Class B facility in Troy, New York costing $4,800 per month
with an emphasis in that location on research and development, and technical
support. As a part of the ThoughtWare acquisition, we leased facilities in
Memphis, Tennessee consisting of 2,700 square feet with a three-year term
costing $4,400 per month. Those Memphis operations were consolidated into
Phoenix operations and we are currently seeking to vacate those premises with
the assumption of the lease by a sub-tenant. Our subsidiary, TW Acquisition
Subsidiary, Inc., is obligated under an operating lease in Carlsbad, California
consisting of 3,300 square feet with a three-year remaining term costing
approximately $8,000 per month and the space has been sub-leased for the
remaining term for approximately $7,200 per month. As a part of the discontinued
dental practice management services segment we leased facilities in Houston,
Texas on behalf of one of our Affiliated Practices consisting of 1,500 square
feet with a ten-year term costing $2,800 per month. The Affiliated Practice
vacated the premises without notice to us even though he had assumed the lease.
We are currently seeking reimbursement for any and all amounts owed on this
lease from the Affiliated Practice and are seeking to terminate the lease with
the current landlord.

As a part of the Glyphics acquisition that occurred subsequent to the
2004 fiscal year end, the Company also, as of June 1, 2004, maintains offices in
Springville, Utah, occupying Class A facility in two adjacent buildings. The
first building houses its administrative and IT functions, with 10,000 square
feet of space, with the second housing the operator complex and sales
organizations with 6,122 square feet. The Springville lease began in 2003 and
has a term of five years. The Springville offices can accommodate up to 100
employees and is fully equipped with up to date computer equipment. The facility
also provides a fully redundant co-location and server facility for all audio
conferencing activities. The Springville lease requires a monthly rental of
approximately $10,700.

ITEM 3. LEGAL PROCEEDINGS

On June 14, 2002, the Company acquired the assets of Quisic
Corporation. Subsequently, on November 4, 2002, two former employees of Quisic
Corporation (their CEO and CIO), filed a lawsuit in the Superior Court of the
State of California styled George B. Weathersby, et. al. vs. Quisic Corporation,
et. al. claiming damages against Quisic and the Board of Directors of Quisic
arising from their employment termination by the Quisic Board. The Company was
also added as a third party defendant with an allegation of successor liability,
but only to the extent that Quisic Corporation is found liable, and then only to
the extent the plaintiffs prove their successor liability claim against the
Company. The Company only acquired certain assets of Quisic Corporation in an
asset purchase transaction. Based upon the facts and circumstances known, the
Company believes that the plaintiffs' claims are without merit, and furthermore,
that the Company is not the successor of Quisic, and therefore the Company
intends to vigorously defend this aspect of the lawsuit. While in the opinion of
management, resolution of these matters is not expected to have a material
adverse effect on the Company's financial position, results of operations or
cash flows, the ultimate outcome of any litigation is uncertain. Were an
unfavorable outcome to occur that awarded to the Plaintiffs against defendant
Quisic large sums, and then the court determined that the Company is a successor
to Quisic, then the impact is likely to be material to the Company. Subsequent
to the defendants' answers being filed, the court ordered that an arbitration of
the merits be held, but the date of that arbitration has not been set.

On June 11, 2003, Kepner-Tregoe, Inc. filed suit in the Supreme Court
of the State of New York, County of New York, styled, Kepner-Tregoe, Inc. vs.
Internal & External Communications, Inc., et. al., against Quisic Corporation
and the Board of Directors of Quisic seeking to collect an arbitration award
against Internal & External Communications, Inc. (a subsidiary of Quisic). The
Company was also added as a third party defendant with an allegation of
successor liability, but only to the extent that Quisic Corporation is found
liable, and then only to the extent the plaintiffs prove their successor
liability claim against the Company. The Company only acquired certain assets of
Quisic Corporation in an asset purchase transaction. As a part of the Quisic
acquisition transaction consideration, the Company placed into escrow 500,000
shares of its common stock that was to secure a revenue performance requirement.
That revenue performance target was not achieved and the Company demanded the
return of the shares of common stock. The shareholders of Quisic do not dispute
the right of the Company to obtain those shares. However, since the claims of
the plaintiffs assert potential rights to those shares, they were instead
tendered to the registry of the trial court pending resolution of the party's
respective claims. Those 500,000 shares are not counted as shares outstanding
nor as treasury shares as the performance contingency associated with those
shares was not met. The Company believes that it is not the successor of Quisic,
and therefore the Company intends to vigorously defend this aspect of the
lawsuit. While in the opinion of management, resolution of these matters is not
expected to have a material adverse effect on the Company's financial position,
results of operations or cash flows, the ultimate outcome of any litigation is
uncertain. Were an unfavorable outcome to occur that awarded to the Plaintiffs
against defendant Quisic large sums, and then the court determined that the
Company is a successor to Quisic, then the impact is likely to be material to
the Company. Subsequent to the defendants' answers being filed, the Quisic
defendants sought an order dismissing the plaintiff's claims and that order is
still pending.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

At a Special Meeting of Stockholders that was held February 5, 2004, a
proposal by proxy was submitted to a vote of stockholders that would approve the
Certificate of Amendment to the Company's Restated Certificate of Incorporation
that would (a) increase the number of shares of common stock that the Company
will have authority to issue from Forty Million (40,000,000) to One Hundred
Million (100,000,000) shares and (b) change the name of the Company to "iLinc
Communications, Inc." The proposal passed with 12,079,459 voting in favor of the
proposal and 316,816 voting against the proposal. With affirmative vote of a
majority of the outstanding shares of the Company's common stock, the proposal
passed and the Company accordingly filed an amendment to its Restated

Certificate of Incorporation that became effective on February 5, 2004. A copy
of the Certificate of Amendment to the Company's Restated Certificate of
Incorporation is attached hereto as an Exhibit.

ITEM 4A. EXECUTIVE OFFICERS OF THE REGISTRANT

The following table sets forth certain information concerning the
executive officers of the Company (ages are as of March 31, 2004):

James M. Powers, Jr. 48 Chairman, President and Chief Executive Officer
James L. Dunn, Jr. 42 Senior Vice President, General Counsel, and
Interim Chief Financial Officer
Nathan Cocozza 31 Senior Vice President of Sales

JAMES M. POWERS, JR.
CHAIRMAN, PRESIDENT AND CHIEF EXECUTIVE OFFICER

Dr. James Powers, Jr. has served as Chairman, President and CEO of the
Company since December 1998. Dr. Powers led the Company through its initial
growth and acquisition phase and subsequent transformation to an integrated
communications company providing Web, audio, video and voice-over IP solutions.
Dr. Powers joined the Company through the merger with Liberty Dental Alliance,
Inc., a Nashville based company where he was the founder, Chairman and President
from 1997 to 1998. Dr. Powers was a founder and Chairman of Clearidge, Inc., a
privately held bottled water company in Nashville, Tennessee from 1993 to 1999,
where he led Clearidge through 13 acquisitions over three years to become one of
the largest, independent bottlers in the Southeast, before selling the company
to Suntory Water Group, Inc. Dr. Powers also is a founder and Director of
Barnhill's Buffet, Inc., a privately held chain of 48 restaurants in the
Southeast with over $100 million in annual revenue. He received his Bachelor of
Science Degree from University of Memphis, a Doctor of Dental Surgery Degree
from The University of Tennessee, and his MBA from the Vanderbilt University's
Owen Graduate School of Management.

JAMES L. DUNN, JR.
SENIOR VICE PRESIDENT, GENERAL COUNSEL, AND INTERIM CHIEF FINANCIAL OFFICER

James L. Dunn, Jr., is a co-founder of the Company and has been an
integral part of the senior management team since the Company's initial public
offering in 1998. Mr. Dunn is responsible for all merger and acquisition
activities. He successfully managed the acquisition of over 100 Affiliated
Practices and three dental practice management companies that doubled the
Company's annual revenues within the first 12 months of operations. Mr. Dunn was
instrumental in the reorganization of the Company leading to its current Web
conferencing focus and managed the acquisition of five companies in the past 30
months. He assumed the role of General Counsel in March 2000 and is also
responsible for all legal affairs of the Company. He also assumed the role of
interim CFO in February of 2004. Mr. Dunn is an attorney licensed in the State
of Texas and is a CPA as well. He received his law degree from Southern
Methodist University School of Law and his Bachelor's Degree in Business
Administration-Accounting from Texas A & M University.

NATHAN COCOZZA
SENIOR VICE PRESIDENT OF SALES

Nathan Cocozza joined the Company in early January of 2004 as Senior
Vice President of Sales. Mr. Cocozza has had extensive sales experience
specifically in the Web conferencing, audio conferencing, and Web collaboration
industry. He was previously the vice president of strategic development for
PlaceWare where he was responsible for their growth in their major accounts
department from five to 50 people, obtaining contracts from organizations
representing over 50% of the Fortune 100, and a major factor in PlaceWare's
overall growth in revenue to over $50 million annually. PlaceWare was a leading
provider of Web conferencing services that began in 1997 and ultimately was
purchased by Microsoft for reportedly $200 million. Mr. Cocozza subsequently
served as vice president of North American Web sales for Genesys Conferencing
(NasdaqNM:GNSY), where he was responsible for the launch of the Genesys Web
collaboration services in the United States. Genesys, a French-based company,
provides primarily audio conferencing as well as integrated Web conferencing
services in 20 countries.

PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON STOCK AND RELATED SHAREHOLDER MATTERS

MARKET INFORMATION, HOLDERS AND DIVIDENDS

The Company's Common Stock has been traded on the American Stock
Exchange system under the symbol "ILC" since February 6, 2004. Prior to that,
the Company's Common Stock was traded on the American Stock Exchange system
under the symbol "EDT". The following table sets forth the range of the reported
high and low sales prices of the Company's Common Stock for the years ended
March 31, 2004 and 2003:

2004 HIGH LOW
---- ------- -------
First Quarter................................... $0.41 $0.25
Second Quarter.................................. $0.81 $0.32
Third Quarter................................... $1.09 $0.61
Fourth Quarter.................................. $1.23 $0.80

2003 HIGH LOW
---- ------- -------
First Quarter .................................. $1.40 $0.76
Second Quarter.................................. $0.90 $0.33
Third Quarter................................... $0.57 $0.25
Fourth Quarter.................................. $0.57 $0.25

As of June 17, 2004, the closing price of our Common Stock was $0.99
per share and there were approximately 344 holders of record, as shown on the
records of the transfer agent and registrar of Common Stock. The number of
record holders does not bear any relationship to the number of beneficial owners
of the Common Stock.

The Company has not paid any cash dividends on its Common Stock in the
past and does not plan to pay any cash dividends on its Common Stock in the
foreseeable future. The Company's Board of Directors intends, for the
foreseeable future, to retain earnings to finance the continued operation and
expansion of the Company's business.

EQUITY COMPENSATION PLANS

The table below provides information relating to our equity
compensation plans as of March 31, 2004:

Number of Securities
Remaining Available for
Future Issuance Under
Number of Securities to Weighted-Average Compensation Plans
be Issued Upon Exercise Exercise Price of (Excluding Securities
Of Outstanding Options, Outstanding Options, Reflected in First
Plan Category Warrants and Rights Warrants and Rights Column)
------------------------------------------------------------------------------------------------------------------

Equity compensation plans approved by
security holders 2,282,855 $1.43 736,937

Equity compensation plans approved by
security holders 450,000 $8.50 --

Equity compensation plans not approved
by security holders -- -- --
-------------------------- --------------------------
Total 2,732,855 736,937
========================== ==========================

In December 2001, the Company, under the initiative of the Compensation
Committee with the approval of the Board of Directors, issued its chief
executive officer an incentive stock grant under the 1997 Stock Compensation
Plan of 450,000 restricted shares of the Company's common stock as a means to
retain and incentivize the chief executive officer. The shares 100% vest after
10 years from the date of grant. The shares were valued at $405,000 based on the
closing price of the stock on the date of grant, which is recorded as
compensation expense ratably over the vesting period. The vesting of the
incentive shares accelerates based on the Company's share price as follows:

PERFORMANCE CRITERIA SHARES VESTED
------------------------------------------------------------------ --------------

Share price trades for $4.50 per share for 20 consecutive days 150,000 shares
Share price trades for $8.50 per share for 20 consecutive days 150,000 shares
Share price trades for $12.50 per share for 20 consecutive days 150,000 shares

SALES OF UNREGISTERED SECURITIES

Set forth below are the securities we issued in private placement
transactions which at the time were not registered under the Securities Act of
1933, as amended (the "Securities Act"). Further included is the consideration,
if any, we received for such securities and information relating to the section
of the Securities Act, or rule of the Securities and Exchange Commission, under
which exemption from registration was claimed.

In September 2003, the Company completed its private placement of
convertible preferred stock with detachable warrants. The Company sold 30 units
at $50,000 each and raised a total of $1,500,000. Each unit consisted of 5,000
shares of convertible preferred stock, par value $0.001 and a warrant to
purchase 25,000 shares of common stock. The convertible preferred stock is
convertible into the Company's common stock at a price of $0.50 per share
(subject to adjustment in certain events, with a floor of $0.30), and the
warrants are immediately exercisable at a price of $1.50 per share with a
three-year term. Accordingly, each share of preferred stock is convertible into
20 shares of common stock and retains a $10 liquidation preference. The Company
will pay an 8% dividend to holders of the convertible preferred stock, and the
dividend is cumulative. The convertible preferred stock is non-voting and
non-participating. The shares of convertible preferred stock will not be
registered under the Securities Act of 1933, as amended, and were offered in a
private placement providing exemption from registration. The placement agent was
paid a commission of $150,000 or 10% of the gross proceeds plus $45,000, which
represented a 3% non-accountable expense fee and received a warrant to purchase
3 units at the same terms of the original units. In addition, the Company paid
$17,000 in legal and accounting fees bringing the net proceeds raised to
$1,288,000. The Company used the net proceeds for general working capital, to
expand its sales and marketing activities and to retire certain acquisition
related liabilities. The cash proceeds of the private placement of convertible
preferred stock was allocated pro-rata between the relative fair values of the
preferred stock and warrants at issuance using the Black Scholes valuation model
for valuing the warrants. After allocating the proceeds between the preferred
stock and warrant, an effective conversion price was calculated for the
convertible preferred stock to determine the beneficial conversion discount for
each share. The aggregate value of the warrants and the beneficial conversion
discount of $247,000 are considered a deemed dividend in the calculation of loss
per share. Subsequent to year-end, a holder of 2,500 shares of preferred stock
converted the shares to 50,000 shares of common stock and one holder of 20,000
shares converted to 400,000 shares of common stock. The underlying common stock
that would be issued upon conversion of the preferred stock and upon exercise of
the associated warrants have been registered with the SEC and may be sold
pursuant to a resale prospectus dated May 24, 2004.

In February of 2004, the Company completed a private placement offering
raising capital of $500,000 that was used for general corporate purposes. Under
the terms of the offering, the Company issued unsecured subordinated convertible
notes that have a term of 24 months (subject to adjustment in certain events),
and the notes are subordinated to any present or future senior indebtedness. The
notes bear interest at the rate of 8% per annum for the first twelve months and
then 10% for the second twelve months (subject to a retroactive adjustment to
15% if the underlying shares into which the notes are convertible have not been
registered by July 31, 2004) and require quarterly payments of interest only,
with the principal due at maturity on February 12, 2006. The holders of the
notes may convert the outstanding principal into shares of the Company's common
stock at the fixed price of $0.70 per share (subject to adjustments for
dilution, as defined). At the issue date, the Company calculated a beneficial
conversion feature of the notes to be $214,286, which is being amortized as
interest expense over the 2-year life of the debt. The holders of the notes

retain certain demand and piggy-back registration rights. Subsequent to year
end, holders with a principal balance totaling $500,000 converted their notes
into 714,285 shares of the Company's common stock. The underlying common stock
that would be issued upon conversion of the notes have been registered with the
SEC and may be sold pursuant to a resale prospectus dated May 24, 2004.

In April of 2004, the Company completed a private placement offering
raising capital of $4.25 million that provided the Company $3.8 million of net
proceeds. Under the terms of this offering, the Company issued $3,187,500 in
unsecured senior notes and 1,634,550 shares of Common Stock of the Company. The
senior notes were issued as a series of notes pursuant to a unit purchase and
agency agreement. The senior notes are unsecured, non-convertible, and the
purchasers received no warrants. The placement agent received a commission equal
to 10% of the gross proceeds together with a warrant for the purchase of 163,455
shares of the Company's common stock at a price equal to 120% of the price paid
by investors. The senior notes bear interest at a rate of 10% per annum, and
accrued interest is due and payable on a quarterly basis beginning July 15,
2004, with principal due at maturity on July 15, 2007. The senior notes are
redeemable by the Company at 100% of the principal value at any time after July
15, 2005. The senior notes are unsecured obligations of the Company but are
senior in right of payment to all existing and future indebtedness of the
Company. Individuals and entities participating in this offering have the right
to demand registration of the common stock issued therefrom upon written notice
to the Company and also have piggy-back registration rights should the company
file a registration statement before the shares are otherwise registered.

The issuance of these securities was made in reliance upon the
exemptions from registration set forth in Section 4(2) of the Securities Act and
Regulation D under the Securities Act.

ITEM 6. SELECTED FINANCIAL DATA

The following table sets forth selected financial data of the Company
(now trading as AMEX:ILC) that has been derived from the audited consolidated
financial statements. Effective January 1, 2004, the Company discontinued its
dental practice management services. The Company has restated its historical
results to reflect that business segment as a discontinued operation. The
Company began its current Web conferencing operations during the fiscal year
ended March 31, 2002. The selected financial data should also be read in
conjunction with the Company's consolidated financial statements and notes
thereto and "Management's Discussion and Analysis of Financial Condition and
Results of Operations" included elsewhere in this report.

YEAR ENDED YEAR ENDED YEAR ENDED YEAR ENDED YEAR ENDED
MARCH 31, MARCH 31, MARCH 31, MARCH 31, MARCH 31,
STATEMENT OF OPERATIONS DATA: 2004 2003(*) 2002(*) 2001(*) 2000(*)
---------- ---------- ---------- ---------- ----------

Revenues
Licenses ....................................... $ 2,241 $ 447 $ 92 $ -- $ --
Service and maintenance ........................ 3,665 3,629 2,590 -- --
---------- ---------- ---------- ---------- ----------
Total revenue ................................ 5,906 4,076 2,682 -- --
Operating expenses ............................... 7,293 6,748 3,446 -- --
---------- ---------- ---------- ---------- ----------
Loss from operations ............................. (1,387) (2,672) (764) -- --
---------- ---------- ---------- ---------- ----------
Loss from continuing operations before income
taxes .......................................... (2,293) (3,889) (1,062) -- --
Income tax expense ............................... -- -- -- -- --
---------- ---------- ---------- ---------- ----------
Loss from continuing operations .................. (2,293) (3,889) (1,062) -- --
Income (loss) from discontinued operations ....... 275 133 6,867 (24,917) (5,360)
---------- ---------- ---------- ---------- ----------
Net income (loss) ................................ (2,018) (3,756) 5,805 (24,917) (5,360)
Preferred stock dividends ........................ (75) -- -- -- --
Imputed preferred stock dividends ................ (247) -- -- -- --
---------- ---------- ---------- ---------- ----------
Income (loss) available to common shareholders ... $ (2,340) $ (3,756) $ 5,805 $ (24,917) $ (5,360)
========== ========== ========== ========== ==========

Earnings (loss) per common share - basic and
diluted
From continuing operations .................... $ (0.16) $ (0.25) $ (0.09) $ -- $ --
From discontinued operations .................. 0.02 0.01 0.58 (2.37) (0.52)
---------- ---------- ---------- ---------- ----------
Net earnings (loss) per common share .......... $ (0.14) $ (0.24) $ 0.49 $ (2.37) $ (0.52)
========== ========== ========== ========== ==========

BALANCE SHEET DATA:
Cash and cash equivalents ........................ $ 292 $ 409 $ 1,498 $ -- $ --
Working capital (deficit) ........................ (3,113) (2,984) (1,538) -- --
Assets of discontinued operations ................ 301 620 7,350 9,191 37,906
Total assets ..................................... 12,460 12,423 15,587 9,191 37,906
Long-term debt, less current maturities .......... 6,404 7,901 7,361 11,461 14,829
Long-term debt discount .......................... (1,960) (2,038) (2,264) -- --
Liabilities of discontinued operations ........... -- -- -- 15,845 18,899
Total shareholders' equity (deficit) ............. 3,366 2,320 4,666 (6,654) 19,007

--------------
(*) Effective January 1, 2004, the Company discontinued its dental practice management services. The Company has
restated its historical results and selected financial data to reflect its dental segment as a discontinued
operation. The Company began its current Web conferencing operations during the fiscal year ended March 31, 2002.

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS

STATEMENTS CONTAINED IN THIS ANNUAL REPORT ON FORM 10-K THAT INVOLVE
WORDS LIKE "ANTICIPATES," "EXPECTS," "INTENDS," "PLANS," "BELIEVES," "SEEKS,"
"ESTIMATES" AND SIMILAR EXPRESSIONS ARE INTENDED TO IDENTIFY FORWARD-LOOKING
STATEMENTS WITHIN THE MEANING OF THE PRIVATE SECURITIES LITIGATION REFORM ACT OF
1995, THE SECURITIES ACT OF 1933, AS AMENDED, AND THE SECURITIES EXCHANGE ACT OF
1934, AS AMENDED. SUCH FORWARD-LOOKING STATEMENTS INVOLVE CERTAIN RISKS AND
UNCERTAINTIES THAT COULD CAUSE ACTUAL RESULTS TO DIFFER MATERIALLY FROM
ANTICIPATED RESULTS. THESE RISKS AND UNCERTAINTIES INCLUDE, BUT ARE NOT LIMITED
TO, OUR DEPENDENCE ON OUR PRODUCTS OR SERVICES, MARKET DEMAND FOR OUR PRODUCTS
AND SERVICES, OUR ABILITY TO ATTRACT AND RETAIN CUSTOMERS AND CHANNEL PARTNERS,
OUR ABILITY TO EXPAND OUR TECHNOLOGICAL INFRASTRUCTURE TO MEET THE DEMAND FROM
OUR CUSTOMERS, OUR ABILITY TO RECRUIT AND RETAIN QUALIFIED EMPLOYEES, THE
ABILITY OF CHANNEL PARTNERS TO SUCCESSFULLY RESELL OUR SERVICES, THE STATUS OF
THE OVERALL ECONOMY, THE STRENGTH OF COMPETITIVE OFFERINGS, THE PRICING
PRESSURES CREATED BY MARKET FORCES, AND THE OTHER RISKS DISCUSSED HEREIN. ALL
FORWARD-LOOKING STATEMENTS INCLUDED IN THIS REPORT ARE BASED ON INFORMATION
AVAILABLE TO US AS OF THE DATE HEREOF. WE EXPRESSLY DISCLAIM ANY OBLIGATION OR
UNDERTAKING TO RELEASE PUBLICLY ANY UPDATES OR REVISIONS TO ANY FORWARD-LOOKING
STATEMENTS CONTAINED HEREIN, TO REFLECT ANY CHANGE IN OUR EXPECTATIONS OR IN
EVENTS, CONDITIONS OR CIRCUMSTANCES ON WHICH ANY SUCH STATEMENT IS BASED. OUR
REPORTS ARE AVAILABLE FREE OF CHARGE AS SOON AS REASONABLY PRACTICABLE AFTER WE
FILE THEM WITH THE SEC AND MAY BE OBTAINED THROUGH OUR WEBSITE.

OVERVIEW

Headquartered in Phoenix, Arizona, iLinc Communications, Inc., ("We",
"Us", "Our" or the "Company") is a provider of Web and audio conferencing
software and services for business collaboration.

We changed our name to "iLinc Communications, Inc." from EDT Learning,
Inc. to reflect not only the breadth of our Web conferencing products and
services but also to reflect the integration of audio conferencing, video
conferencing, and voice-over-IP technologies. The name change was approved by
our stockholders at a special meeting of stockholders on February 5, 2004. Along
with the name change, the Company's stock symbol changed to the new symbol of
"ILC."

PRODUCTS AND SERVICES

FLAGSHIP PRODUCT LINE - ILINC SUITE

iLinc provides integrated Web and audio conferencing software that
addresses common business collaboration needs. The company is named after the
flagship product - iLinc, which is a four product suite of software. The
iLinc(TM) Suite includes: LearnLinc(TM) - which permits live instructor-led
training and education over the Internet to remote students replicating the
instructor-led environment; MeetingLinc(TM) - which facilitates more effective
and economical communication through online meetings to replace in-person
meetings or sales presentations; ConferenceLinc(TM) - which delivers one-to-many
presentation capabilities for Web casts or marketing events; and SupportLinc(TM)
- which gives customer service organizations the ability to provide remote,
hands-on support for products, systems, or software applications. Our iLinc Web
collaboration software suite is available in both a periodic license model (ASP)
or a perpetual license model. Since its beginnings in 1994, LearnLinc and
MeetingLinc have been installed and operational in large and small organizations
throughout the United States and Internationally. LearnLinc(TM), the flagship of
our four-product iLinc suite, won first place at the Synchronous e-Learning
Shootout held at Online Learning's Conference in the fall of 2002, winning by a
vote of training professionals over such other notable companies as WebEx,
PlaceWare (now Microsoft Live), and Centra.

AUDIO CONFERENCING

Through its acquisition of Glyphics that was effective June 1, 2004,
the Company now also delivers comprehensive audio conferencing solutions that
help businesses provide virtual meetings, corporate events, distance learning
programs, and daily conference calls. Its audio conferencing offering includes a
wide array of products:

o Audio On-Demand (no reservations needed) -- The
pre-established calling accounts for each user, you can create
or participate in conference calls with no advance notice,
24/7;

o Reserved Automated -- The solution for recurring calls, each
participant has a permanent number and passcode;

o Operator Assisted -- For important calls, this service
includes an iLinc conference operator to host, monitor, and
coordinate the call; and

o Online Seminars -- Support online Web presentation with
high-quality audio from iLinc.

SUPPLEMENTAL TRAINING PRODUCTS

While we have focused on our iLinc suite of products, we also continue
to provide various e-Learning and training solutions that help to differentiate
the product line from other pure play Web conferencing providers.

o TECHNOLOGY: We offer training software products that like
iLinc, promote online collaboration with products that
integrate with our LearnLinc software. These include
TestLinc(TM) - an assessment and quizzing tool that allows for
formal testing and evaluation of students, and i-Canvas(TM) -
a training content development software that allows
non-technical training professionals to create Web-based
training courses without programming. i-Canvas is sold on an
individual user perpetual license basis.

o SERVICES: We also offer custom content generation services
through the Interactive Alchemy subcontractor relationship.
Custom content services are bid on a project-by-project basis
and revenue is recognized on the percentage-of-completed
contract method.

INDUSTRY TRENDS

We see several emerging industry trends in the Web conferencing and
audio conferencing industries that we believe make us well positioned to take
advantage of the predicted market growth. First, the industries that have
embraced Web conferencing to a large degree continue to be the financial
services sector, high technology sector and professional services sector.
According to a recent report by the analyst group Frost and Sullivan, these two
segments represented 52.2% of the total Web conferencing revenues in 2002 and
will continue to be the largest single markets for Web conferencing revenue by
2009. Frost & Sullivan has also identified Professional Service agencies as a
large adopter of the Web Conferencing from now until 2009. To that end, we now
have more than 200 professional service companies that have chosen our Web
conferencing solution as their tool of choice, including some of the larger
organizations inside the Fortune 1000.

A second notable trend is that specific features and licensing options
are becoming increasingly important to the financial services sector, high
technology and professional service markets. This has created what we believe to
be unique opportunities for iLinc. Frost & Sullivan expects that desktop
videoconferencing and voice over IP integration will be heavily utilized
features among high technology companies in the immediate future and that Web
conferencing vendors offering these functionalities within their solution will
likely find numerous successes within this vertical market. Unlike many of our
competitors, our video and voice over IP can be throttled for high bandwidth
users or for low bandwidth users allowing anyone from a dial-up connection to
utilize these features. Frost & Sullivan also expects that the financial
services vertical market offers significant growth opportunities for those Web
conferencing vendors offering a behind the firewall solution. iLinc is the only
carrier class Web conferencing solution that offers both a behind the firewall
solution installation combined with the strength of its feature set as well as
its use of the latest Advanced Encryption Standard (AES) security. Prominent
organizations inside the financial services sector of the Fortune 1000 have
chosen our solution based upon these features.

Third, we expect to see an increase in the demand for a single source
for audio and Web conferencing. Frost and Sullivan have noted in a separate
report on audio conferencing that the demand for integrated audio, web, and
video conferencing solutions continues to surge as end user needs for
easy-to-use, single-source solutions swell. Developing and proving a truly
converged user environment and experience, including the integration of audio,
web and video conferencing technologies is essential. With our acquisition of
Glyphic Communications we are now able to provide a single source for deeply
integrated Web, audio, video as well as voice over IP. Increasingly, the vendor
selection made for Web conferencing determines the selection made for audio
conferencing. iLinc has already made significant progress in selling Web
conferencing products to the Glyphics customer base as well as selling audio
conferencing to the iLinc customer base. We believe that another benefit of the
integrated conferencing approach is customer retention. According to the same
Frost and Sullivan report, when Web conferencing and audio conferencing are sold
together as an integrated package there is a significant increase in retention
of the audio conferencing service. We have also found from customer surveys,
this to be true and continuing to create incentives for our audio customers to
be Web and audio customers to drive this retention.

MARKET POSITION - DIFFERENTIATORS

We view our position in the market as the appropriate solution for the
enterprise-wide buyer in mature markets that have already adopted Web
conferencing and collaboration. Our goal is to specialize so that we might reach
the needs of target niches and be able to demonstrate specific value to these
industries beyond the competition. Our target markets include financial
services, high-tech and professional services. Frost and Sullivan noted in a
recent report that these markets combined will deliver between 50% to 60% of the
total Web conferencing market revenues this year. These vertical markets have
been the early adopters of Web and audio conferencing and have become what we
term as "mature conferencing buyers". Unlike other industries, the financial
services, high technology and professional services markets have great
familiarity with Web conferencing products and importantly, they have different
needs. A growing number of these organizations have recognized that because the
buying decision for Web conferencing has traditionally not been centralized, and
in our experience they are using five or more different vendors for Web or audio
conferencing services and therefore not realizing the economies of scale that
consolidating to one or two vendors could provide. There are also other
important considerations revolving around Web conferencing such as security and
bandwidth availability that are inducing the buying decision for Web and audio
conferencing out of the business units and into the IT department. We believe
that our solution uniquely maps to critical IT requirements among these mature
buyers in five important distinctions.

First, we offer flexible licensing options that allow organizations to
pay a one-time license fee to install the software inside of their environment,
or organizations can contract with us annually to use our Web and audio
conferencing services through an ASP arrangement . We also offer the ability for
organizations to purchase perpetual licenses and then, have provided hosting in
our co-location facility. We find this flexibility to be an important
differentiator for customers making an enterprise-wide decision. As Frost &
Sullivan notes, in many instances, Web conferencing is a migratory technology
(from ASP to installed software) - new users tend to first utilize Web
conferencing ASP services as they offer much more flexibility in terms of usage,
ability to utilize multiple solutions, and require less up-front investment, and
are less burdensome on enterprise resources. Therefore, a majority of new users
that adopt web conferencing prior to 2007, are expected to initially adopt an
ASP service-based solution, and then migrate to the purchase of a perpetual
license.

Second, as noted earlier we provide a completely integrated Web, audio,
video and voice-over-IP conferencing solution with what we believe to be a
rich-feature set. According to Web conferencing analyst, as the industry moves
beyond the boundaries imposed by the term "web conferencing" to more of a rich
media communications environment, those vendors that are ahead of the curve in
terms of features and functionality will be around for the long-term survival.
Vendors offering a "me too" solution are not expected to be active long-term
competitors and are expected to disappear in the form of consolidation,
acquisitions, or all together exit the market because of shrinking profits.

Third, we offer the highest level of data security commercially
available. We are the only Web conferencing provider that offers a customer
hosted solution with a purchase license option and true point-to-point security
with our unique combination of AES and secure socket layer (SSL). All
information within a session can be transmitted between meeting attendees
securely without any reduction in performance.

Fourth, our solution is suitable and scalable for enterprise-wide
deployment. The iLinc Suite addresses most common needs for business
collaboration within the enterprise. We offer virtual classroom software with
our LearnLinc product, software for presentation and sales demonstrations with
MeetingLinc, customer support with SupportLinc, and software for Web casts and
marketing events with ConferenceLinc. Each of these products share a common

interface enabling users of one product to easily understand any of our other
products. This reduces the learning curve for Web conferencing enterprise-wide
roll out and we believe increases adoption success.

Fifth, we provide what we believe to be an exceptional "total cost of
ownership" value. Our software and services are very competitively priced and
also importantly, the customer's installation of our product is a very short and
non-labor intensive process and maintenance of our software requires minimal
attention from an IT perspective.

We believe that all of these factors make our solution compelling to
our target markets, but we also recognize that in order to grow our market share
within the financial services, high technology and professional services
verticals we need to develop products that address their specific needs. To that
end, we have aligned our sales, marketing and product development efforts to
build Web and audio conferencing functionality that delivers and addresses
specific pains within each of our identified markets.

For example, in the Financial Services community, companies are being
mandated to secure and document every communication that happens inside and
outside of their organization. We currently offer our AES data encryption
solution that delivers this needed security and this year we plan to release
enhanced communication and document management functionality that will
completely fulfill these requirements. In the high tech community, Web
conferencing is predominantly used for software or technology demonstrations. We
arguably have the best application sharing technology in the industry with the
ability to throttle bandwidth up or down to increase speed and performance. In
the professional services community, the predominate use for Web conferencing is
for training. Our product was originally built for training and we believe that
it continues to be the best virtual classroom tool on the market.

We believe our focus on gaining market share in our target markets
correctly positions us for significant growth over future quarters. Our strategy
has also been validated by industry experts in our space some who have noted
iLinc as one of the first real time collaboration vendors that understands the
need to move up the food chain to IT and wisely focus on three markets.

SALES AND MARKETING FOCUS

To leverage these advantages, our organization has launched a marketing
and sales campaign inside these vertical markets with the goal of achieving
growth in market share within the financial services, high tech and professional
services markets. Our ability to attract and maintain these specific types of
customers has given us a base of existing customers that we hope will enable us
to further grow within these sectors and others. As to maintaining the existing
customer base, our client services group is frequently praised in survey and
online by our customers who also use our competitor's products as competitive.
Our emphasis in client service has allowed us to strengthen the existing iLinc
customer base while maintaining almost all of the previously existing clients in
the 17 months since we acquired the software. The ability to maintain our
customer base provides recurring maintenance revenues as well as opportunities
for up-sales of our new iLinc products and services within those organizations.

We recently added a new Senior Vice President of Sales who brings to us
sales experience specifically in senior level sales positions with PlaceWare and
Genesys Conferencing. The iLinc sales and marketing team has now grown a staff
of 28 including an inside sales team focusing on the small-to-middle business
market, a major / regional account team focused on enterprise sales, and an
events services sales team that focuses on selling "high-touch "
professionally-managed large Web and audio events.

RESULTS OF OPERATIONS

As of March 31, 2004, we provide integrated Web and audio conferencing
software and services with what we believe to be a very robust feature set that
includes integrated video and voice over IP. Our name change is reflective of
our focus in terms of research, development, sales and marketing on our
award-winning suite of Web conferencing and collaboration software known as the
iLinc Suite. The iLinc Suite includes: LearnLinc- permits live instructor-led
training and education over the Internet to remote students replicating the
instructor-led environment; MeetingLinc - facilitates more effective and
economical communication through online meetings using voice-over-IP technology
to avoid the expense of travel and long-distance charges; ConferenceLinc -
delivers your message more consistently in a one-to-many format replicating
professionally managed conferencing events; and SupportLinc - gives customer
service organizations the ability to provide remote, hands-on support for
products, systems, or software applications. The iLinc Suite is available in
both an ASP and perpetual license purchase model. Since its beginnings in 1994,
LearnLinc and MeetingLinc have been installed and operational in corporate,
government, and educational organizations in the United States and
internationally. LearnLinc, the flagship of iLinc's four-product iLinc suite,
won first place at the Synchronous e-Learning Shootout held at Online Learning's
Conference in the fall of 2002, winning by a vote of training professionals over
such other notable companies as WebEx, PlaceWare (now Microsoft Live), and
Centra. Our iLinc suite of products includes the ability to use integrated
voice-over-IP and two-way live video. We have also completely integrated
together audio conferencing services into the Web conferencing products. These
services supplement the Web product but can also be purchased separately.

On October 1, 2001, the Company acquired all of the outstanding capital
stock of Learning-Edge, Inc.; an Arizona based private e-learning company. The
Company issued 1,950,000 common shares and $1.1 million of debt under the terms
of the acquisition agreement. The debt bore interest at rates ranging from 7.5%
to 9.0% and was due in two equal installments on October 1, 2003 and on October
1, 2004, respectively. The Company also assumed approximately $2.9 million of
Learning-Edge debt as part of this acquisition. The operating results of
Learning-Edge are included with the Company as of October 1, 2001.

On January 15, 2002, the Company acquired all of the outstanding
capital stock of ThoughtWare Technologies, Inc.; a Tennessee based private
company. The Company issued 1,550,000 common shares under the terms of the
acquisition agreement. The Company also assumed approximately $1.5 million of
ThoughtWare debt as part of this acquisition. Since January 2002, operating
results of ThoughtWare are included with the Company's results from operations.
On March 29, 2003, the Company settled various disputes it had with the former
shareholders of ThoughtWare Technologies, Inc. The settlement resulted in
365,000 of the shares issued in connection with the acquisition being returned
to the Company. The Company valued the shares using the share price at the date
of acquisition and recorded the returned shares as a $507,000 decrease to
shareholders' equity and goodwill.

On June 14, 2002, the Company acquired certain assets of Quisic
Corporation ("Quisic"); a California based private e-Learning company in an
asset purchase and common stock purchase transaction that involved the issuance
of 2,000,000 common shares to certain shareholders of Quisic together with an
additional 500,000 shares that were placed into escrow to secure a revenue
performance requirement. That revenue performance target was not achieved and
the Company demanded the return of the shares of common stock. The shareholders
of Quisic do not dispute the right of the Company to obtain those shares.
However, since the claims of the plaintiffs in the Kepner-Tregoe litigation
matter assert potential rights to those shares, the shares were instead tendered
to the registry of the trial court pending resolution of the party's respective
claims (Please refer to Item 3 - Legal Proceedings). Those 500,000 shares are
not counted as shares outstanding nor as treasury shares as the performance
contingency associated with those shares was not met. The operating results of
Quisic have been included in the consolidated operations of the Company
commencing June 17, 2002. The purchase agreement requires that the Company pay
certain contingent compensation to the seller if during the 5 year period
following the closing certain sales to PBS and others occur. Through December
31, 2003, the Company had collected funds subject to this contingent provision,
which resulted in required contingent payments totaling $300,000. On December
31, 2003, the seller agreed to convert the entire amount then due instead into
333,333 common shares the Company's common stock at the fair market price of
$0.90 per share. During the fourth quarter of fiscal 2004, the Company had
invoiced for but not received additional funds subject to this contingent
provision, which resulted in accrued contingent payments totaling $50,000 due at
March 31, 2004.

Effective November 4, 2002, the Company acquired certain assets of
Mentergy, Inc. ("Mentergy") that included the LearnLinc Web collaboration and
Web conferencing software that is the foundation for the iLinc suite of products
(the "LearnLinc Assets"). In exchange for the LearnLinc Assets, the Company paid
$500,000, with one half due at closing and the remaining payment due in a note
that was due December 13, 2003, assumed scheduled liabilities equal to $462,000
and agreed to provide a royalty earn-out payment due upon sales of the LearnLinc
product. The royalty earn-out is equal to 20% for all revenues collected by the
Company from the sale or license of LearnLinc software over a three-year period
beginning with the closing date, with the first $600,000 of collected revenues
not subject to the royalty, and the maximum amount due under the agreement is
$5,000,000. The Company accounts for any such amounts to be paid as additional
purchase consideration in accordance with EITF No. 95-8 at the time related
revenues are recognized. The Company has accrued LearnLinc royalties totaling
$367,000 during fiscal year 2004. The operating results are included with the
Company's as of November 4, 2002.

On June 3, 2004, the Company executed an agreement to acquire
substantially all of the assets of and assume certain liabilities of Glyphics
Communications, Inc., a Utah based private company. The acquisition had a stated
effective date of June 1, 2004 and was fully consummated on June 14, 2004. The
purchase price, which is expected to total $5.568 million, is based on a
multiple of the Glyphics' 2003 estimated annual audited net audio conferencing
business revenues. The purchase price will be paid with the assumption of
approximately $2.114 million in specific liabilities, with the balance paid
using the Company's common stock at the fixed price of $1.05 per share, or an
estimated 3.524 million shares. The actual purchase price to be paid, and the
resulting number of shares to be issued will be based upon the audited results
that are expected to be obtained within sixty days of the closing date. Twenty
percent of the consideration due is being held in escrow. Amounts held in escrow
will be available to the Company to satisfy contingent claims and seller's
indemnification obligations. Amounts held in escrow also may be returned to the
Company in the event that audio conferencing revenue performance measures
required to be obtained by the Company during the 2004 calendar year are not
met. Individuals and entities participating in this transaction who are
shareholders receiving the Company's common stock have the right to demand
registration of the common stock issued therefrom upon written notice, one year
from the date of the transaction, to the Company and also have piggy-back
registration rights should the Company file a registration statement before the
shares are otherwise registered.

The operations of the Company involve many risks, which, even through a
combination of experience, knowledge and careful evaluation, may not be
overcome. These risks include the fact that the market for e-learning products
and services is in the early stages of development and may not grow to a
sufficient size or at a sufficient rate to sustain the Company's business. The
Company also faces intense competition from other e-learning providers and may
be unable to compete successfully. Many of the Company's existing and potential
competitors have longer operating histories and significantly greater financial,
technical and other resources and therefore may be able to more quickly respond
to changing opportunities or customer requirements. New competitors are also
likely to enter this market in the future due to the lack of significant barrier
to entry in the market share. See "Additional Risk Factors That May Affect Our
Operating Results and The Market Price of Our Common Stock."

REVENUES FROM CONTINUING OPERATIONS

Total revenues generated from continuing operations for the twelve
months ended March 31, 2004 ("fiscal 2004") and March 31, 2003 ("fiscal 2003")
were $5.9 million and $4.1 million, respectively, an increase of $1.8 million.
License revenues from continuing operations increased $1.8 million from $447,000
in fiscal 2003 to $2.2 million in fiscal 2004 and service and maintenance
revenues increased $100,000 from $3.6 million in fiscal 2003 to $3.7 million in
fiscal 2004. The increase in revenue is a result of the Company's continuing
expansion into the Web conferencing marketplace and concentrated sales and
marketing strategies focused promoting the iLinc Suite of products.

Total revenues from continuing operations generated for the twelve
months ended March 31, 2003 ("fiscal 2003") and March 31, 2002 ("fiscal 2002")
were $4.1 million and $2.7 million, respectively, an increase of $1.4 million.
The Company recognized $92,000 of license revenue and $2.6 million of service
and maintenance revenue in fiscal 2002.

OPERATING EXPENSES FROM CONTINUING OPERATIONS

Operating expenses from continuing operations consist of research and
development, sales and marketing, general and administrative, depreciation and
amortization expenses. The Company incurred operating expenses from continuing

operations of $7.3 million in fiscal 2004, an increase of $600,000 from $6.7
million in fiscal 2003. This increase is primarily due to an increase in general
and administrative costs of $600,000, sales and marketing costs of $200,000 and
depreciation and amortization of $200,000. These increases are offset by a
decrease in research and development costs of $400,000.

Fiscal 2003 operating expenses from continuing operations were $6.7
million, a $3.3 million increase from fiscal 2002 operating expenses of $3.4
million. The increase is primarily due to the Company's strategic change in
business and acquisitions of Thoughtware, Learning Edge, Quisic, and Mentergy,
and cost increases which incurred as the acquired infrastructure became a part
of iLinc's operations.

Research and development expenses from continuing operations represent
expenses incurred in connection with the provision of e-learning services,
development of new products and new product versions and consist primarily of
salaries and benefits, communication equipment and supplies. Research and
development expenses for fiscal 2004 and fiscal 2003 were $2.8 million and $3.2
million respectively, a decrease of $400,000. Salaries and wages decreased $1.5
million and were partially offset by increased product development costs of $1.1
million, due to the spin-off of the custom content group to Interactive Alchemy
in May 2003.

Fiscal 2003 research and development expenses from continuing
operations were $3.2 million, an increase of $900,000 from fiscal 2002 research
and development expenses of $2.3 million. The increase is a result of the
Company's acquisition of Quisic and the LearnLinc assets and related
compensation and product development expenses.

Sales and marketing expenses from continuing operations consist
primarily of sales and marketing salaries and benefits, travel, advertising, and
other marketing literature. Sales and marketing expenses were $1.8 million and
$1.7 million for fiscal 2004 and fiscal 2003, respectively, an increase of
$100,000. The increase is primarily from product royalty fees of $94,000
relating to the increased sales of software licenses of the Executive Training
Library(TM) courseware and an increase in printing and advertising costs of
$34,000 relating to the Company's name change in February 2004.

Fiscal 2003 sales and marketing expenses from continuing operations
were $1.7 million, an increase of $945,000 from fiscal 2002 sales and marketing
expenses of $755,000. The increase is a result of the Company's change in
business and addition of sales and marketing personnel focused on promoting the
iLinc Suite.

General and administrative expenses from continuing operations consist
of the corporate expenses of the Company. These corporate expenses include
salaries and benefits of executive, finance and administrative personnel, rent,
bad debt expense, professional services, travel, office costs and other general
corporate expenses. During fiscal 2004 and 2003, general and administrative
expenses from continuing operations were $2.2 million and $1.6 million,
respectively, an increase of $600,000. General and administrative expenses
increased primarily due to the Company's change in strategy and the acquisition
of LearnLinc, and was primarily composed of increases in occupancy expenses of
$147,000, legal fees of $105,000, compensation and related benefits of $142,000,
general insurance of $91,000, telephone of $70,000, office expenses of $72,000,
travel and entertainment of $53,000, other professional fees of $47,000 and
investor relation expenses of $27,000. These and other increases were partially
offset by bad debt recoveries of $284,000.

During fiscal 2003 and 2002, general and administrative expenses from
continuing operations were $1.6 million and $269,000 respectively, an increase
of $1.3 million. General and administrative expenses increased primarily due to
the Company's change in business strategy, and were composed of increases in
compensation and related benefits of $562,000, occupancy expenses of $289,000,
investor relations expenses of $148,000, and accounting fees of $118,000, as a
result of the increased allocation of expense to continuing operations and the
Quisic and Mentergy acquisitions.

Fiscal 2004 and 2003 depreciation and amortization expense relating to
continuing operations was $462,000 and $250,000, respectively, an increase of
$212,000. The increase is a result of the acquisitions of Quisic and LearnLinc
assets and purchases of computer servers and other equipment necessary to
facilitate sales and service of our products. In fiscal 2002, depreciation and
amortization expense was $99,000.

INTEREST EXPENSE FROM CONTINUING OPERATIONS

Interest expense from continuing operations remained constant at $1.2
million in fiscal 2004 and fiscal 2003. During fiscal 2004, the Company incurred
one-time charges to interest expense resulting from conversions of notes into
the Company's common stock totaling $48,500. Interest expense increased $900,000
during fiscal 2003 from $298,000 in fiscal 2002. The increase is primarily a
result of the interest associated with the $5.8 million of convertible notes
issued in March 2002.

INCOME TAX EXPENSE FROM CONTINUING OPERATIONS

The Company recorded no tax benefit during fiscal 2004 because it
concluded it is not likely it would be able to recognize the tax asset created
due to the lack of operating history of its e-Learning business strategy. At
March 31, 2004, the Company has a net deferred tax asset of $10.7 million with a
corresponding valuation allowance. The Company's tax benefits are scheduled to
expire over a period of five to thirteen years.

The Company recorded no tax expense during fiscal 2004 and 2003 as a
result of the losses it incurred in those years and did not record a tax benefit
during fiscal 2002 due to the utilization of its fully reserved net operating
loss carry-forward.

RESULTS OF DISCONTINUED OPERATIONS

Effective January 1, 2004, the Company discontinued its dental practice
management services. Results of operations from this segment are presented as
discontinued operations for the fiscal years ended March 31, 2004, 2003 and 2002
in accordance with SFAS 146 "ACCOUNTING FOR COSTS ASSOCIATED WITH EXIT OR
DISPOSAL ACTIVITIES".

Net income from discontinued operations for fiscal 2004, 2003 and 2002
were $275,000, $133,000, and $6.9 million, respectively. Cash flows provided by
discontinued operations was $387,000, $1.6 million and $1.1 million during the
fiscal years 2004, 2003 and 2002, respectively.

LIQUIDITY AND CAPITAL RESOURCES

The Company has a working capital deficiency, has incurred operating
losses and has negative cash flows from continued operations. The Company
currently does not have existing working capital and does not generate positive
cash flows from operations. As a result, we may not have sufficient financial
resources to satisfy our obligations as they come due in the near term. These
matters, among others, including our limited operating history as a provider of
Web conferencing and Web collaboration software have caused our auditors to
conclude in their report that there is substantial doubt about the Company's
ability to continue as a going concern. Our plan with regard to these matters
includes the continued development, marketing and licensing of our iLinc suite
of products and services through both internal sales efforts and through
external channel partnerships. We plan to expand where appropriate with external
growth by acquisition, with those acquisitions including providers of audio
conferencing as well as Web conferencing products and services. Although we
continue to pursue these plans, there is no assurance that the Company will be
successful in obtaining sufficient revenues from its Web collaboration and
e-Learning products and services to provide adequate cash flows to sustain our
operations. Our continuation as a Company may be dependent on our ability to
raise additional equity or debt capital, to continue to increase sales and
revenues, to generate positive cash flows from operations and ultimately to
achieve profitability.

In order to increase its liquidity, the Company intends to restructure
or extend existing obligations to reduce cash outflows for debt service, seek,
if necessary, additional funding from the placement of debt or equity
securities, invest in further marketing and sales efforts that result in the
sale of the Company's high margin software products and services. However, there
can be no assurance that the Company's plans will be achieved or that the
Company will be able to acquire additional sums.

At March 31, 2004, the Company had a working capital deficit of $3.1
million. Current assets included $292,000 in cash and $1.1 million in accounts
receivable and $100,000 in prepaids and other assets. Current liabilities
consisted of $1.1 million of deferred revenue, $1.2 million of current
maturities of long-term debt and capital leases and $2.3 million in accounts
payable and accrued liabilities.

CASH FLOWS FROM CONTINUING OPERATIONS

Cash used in operating activities was $1.1 million during fiscal 2004
and $2.1 million during fiscal 2003. Cash used in operating activities during
fiscal 2004 was primarily attributable to a net loss of $2.3 million and

increases in accounts receivable and other assets of $430,000. These items were
partially offset by increases in accounts payable and accrued liabilities of
$750,000 and non-cash expenses and revenues totaling $900,000.

Cash used in operating activities during fiscal 2003 was $2.1 million
and was primarily attributable to a net loss of $3.9 million and an increase in
accounts receivable of $177,000. These items were partially offset by increases
in accounts payable and accrued liabilities of $922,000 and non-cash expenses
and revenues totaling $1.0 million. Cash provided by operating activities was
$55,000 during fiscal 2002 primarily due to an increase in accounts payable of
$950,000 and non-cash expenses and revenues totaling $588,000. These items were
partially offset by a net loss of $1.1 million and an increase in accounts
receivable of $400,000.

Cash used by investing activities was $400,000, $126,000 and $158,000
in fiscal years 2004, 2003 and 2002, respectively. Cash used by investing
activities during fiscal 2004 was primarily due to capital expenditures of
$66,000 and acquisitions, net of cash acquired of $370,000. Cash used by
investing activities during fiscal 2003 was primarily due to capital expenditure
of $64,000 and issuance of note receivable of $100,000. Cash used by investing
activities in fiscal 2002 was primarily due to acquisitions, net of cash
acquired of $100,000 and capital expenditures of $40,000.

Cash provided in financing activities was $926,000 during fiscal 2004.
Cash used in financing activities was $500,000 during fiscal 2003 and $500,000
during fiscal 2002. Cash provided in financing activities during fiscal 2004 was
primarily due to proceeds from the issuance of preferred stock of $1.5 million
and issuance of long-term debt of $500,000. These were partially offset by the
repayment of long-term debt of $560,000 and $200,000 in financing costs. Cash
used in financing activities during fiscal 2003 was due to the repayment of debt
and capital leases of $510,000. Cash used in financing activities during fiscal
2002 was primarily attributable to the repayment of debt and capital leases of
$5.5 million and financing costs incurred of $830,000. These uses of cash were
partially offset by the proceeds of the Private Placement Offering (the
"Offering") of $5.8 million.

HISTORICAL ACTIVITIES RELATED TO ACQUISITIONS AND CAPITAL RAISE ACTIVITIES

In connection with the Company's IPO in March of 1998, the Company
issued $468,000 of notes (the "IPO Notes") to certain shareholders who had
provided capital prior to the IPO. Originally, interest accrued at the rate of
6% with the entire amount due on March 30, 2003. Many of the IPO Note holders
agreed to have the accrued interest added to the principal balance and extended
the maturity date to April 1, 2005 in exchange for quarterly payments of
interest and an increase in the interest rate to 10%. The total outstanding
principal balance on these IPO Notes is $278,000 as of March 31, 2004.

The Company had issued in 1998 as a part of the consideration due to
Affiliated Practices certain subordinated promissory notes (the "Series A
Notes"). On September 19, 2003, all of the outstanding principal balance of the
Series A Notes, in the sum of $849,000, were converted into 1,572,222 shares of
the Company's common stock. A conversion price of $0.54 per share was used as
the fair price per share which was the preceding twenty trading day average
closing price of the Company's common stock. As a result of that conversion, the
Company recorded a $252,000 charge associated with the conversion of the Series
A Notes due to a difference in the closing price of the Company's common stock
on the day of conversion and the twenty trading day average closing price.
Holders of the Series A Notes included James M. Powers, Jr., who had received a
$76,000 Series A Note as a part of the consideration paid to him from his own
Affiliated Practice transaction in 1998.

In October 2001, the Company issued $1.1 million of subordinated
promissory notes to the shareholders of Learning-Edge, Inc. under the terms of
the acquisition agreement (the "Learning-Edge Notes"). The Learning-Edge Notes
bear interest at rates ranging from at 7.5% to 9.0% and were due in two equal
installments on April 5, 2005 and on October 1, 2005, respectively. The
Learning-Edge Notes provided for pre-payment in the event that the Company
raised additional capital between $3 and $5 million. The total outstanding
principal balance on these notes is $0.9 million as of March 31, 2004. As a
result of the capital raise in April of 2004 of $4.25 million, all of the
outstanding balance of these notes have been fully extinguished subsequent to
March 31, 2004, with cash payments of $333,000 and conversions of $583,000 of
notes into 550,633 shares of the Company's common stock.

maturity on March 29, 2012. The holders of the Convertible Note may convert the
principal into shares of the Company's common stock at the fixed price of $1.00
per share. The Company may force redemption by conversion of the principal into
common stock at the fixed conversion price, if at any time the 20 trading day
average closing price of the Company's common stock exceeds $3.00 per share. The
notes are subordinated to any present or future senior indebtedness. The
placement agent received a commission of $577,500 plus $173,250 as a
non-accountable expense reimbursement and received a warrant to purchase units
on the same basis as other investors representing ten percent of the gross
proceeds at a price of 110% of that paid by investors. As a part of the
Convertible Note Offering the Company also issued warrants to purchase 5,775,000
shares of the Company's common stock for an exercise price of $3.00 per share.
The Company may force redemption of the warrants if at any time the 20 trading
day average closing price of the Company's common stock exceeds $5.50 per share,
and the warrants expire on March 29, 2005. The fair value of the warrants was
estimated using a Black-Scholes pricing model with the following assumptions:
contractual and expected life of three years, volatility of 75%, dividend yield
of 0%, and a risk-free rate of 3.87%. A discount to the Convertible Notes of
$1,132,000 was recorded using this value, which is being amortized to interest
expense over the ten (10) year term of the Convertible Notes. As the carrying
value of the notes is less than the conversion value, a beneficial conversion
feature of $1,132,000 was calculated and recorded as an additional discount to
the notes and is being amortized to interest expense over the ten (10) year term
of the Convertible Notes. Upon conversion, any remaining discount associated
with the beneficial conversion feature will be expensed in full at the time of
conversion. During fiscal 2004 holders with a principal balance totaling
$150,000 converted their notes into common shares of the Company.

On September 16, 2003, the Company completed its private placement of
convertible preferred stock with detachable warrants. The Company sold 30 units
at $50,000 each and raised a total of $1,500,000. Each unit consisted of 5,000
shares of convertible preferred stock, par value $0.001 and a warrant to
purchase 25,000 shares of common stock. The convertible preferred stock is
convertible into the Company's common stock at a price of $0.50 per share
(subject to adjustment in certain events, with a floor of $0.30), and the
warrants are immediately exercisable at a price of $1.50 per share with a
three-year term. Accordingly, each share of preferred stock is convertible into
20 shares of common stock and retains a $10 liquidation preference. The Company
pays an 8% dividend to holders of the convertible preferred stock, and the
dividend is cumulative. The convertible preferred stock is non-voting and
non-participating. The shares of convertible preferred stock will not be
registered under the Securities Act of 1933, as amended, and were offered in a
private placement providing exemption from registration. The placement agent was
paid a commission of $150,000 or 10% of the gross proceeds plus $45,000, which
represented a 3% non-accountable expense fee and received a warrant to purchase
3 units at the same terms of the original units. In addition, the Company paid
$17,000 in legal and accounting fees bringing the net proceeds raised to
$1,288,000. The Company plans on using the net proceeds for general working
capital, to expand its sales and marketing activities and to retire certain
acquisition related liabilities. The cash proceeds of the private placement of
convertible preferred stock was allocated pro-rata between the relative fair
values of the preferred stock and warrants at issuance using the Black Scholes
valuation model for valuing the warrants. After allocating the proceeds between
the preferred stock and warrant, an effective conversion price was calculated
for the convertible preferred stock to determine the beneficial conversion
discount for each share. The aggregate value of the warrants and the beneficial
conversion discount of $247,000 are considered a deemed dividend in the
calculation of loss per share. Subsequent to March 31, 2004, holders of 22,500
shares converted to 450,000 shares of common stock.

In connection with the acquisition of certain assets from Mentergy,
Inc. (and its wholly owned subsidiary LearnLinc Corporation), the Company issued
among other consideration a secured promissory note with a principal balance of
$250,000 that was due on December 13, 2003 (the "Mentergy Note"). By agreement
with Mentergy and its assignees, the Company paid $50,000 in principal amount on
the note during December of 2003. The remaining balance of $200,000 was paid in
full in February 2004, and Mentergy has released any security interests they had
in the Company's assets.

In February of 2004, the Company completed a private placement offering
raising capital of $500,000 that will be used for general corporate purposes.
Under the terms of the offering, the Company issued unsecured subordinated
convertible notes that have a term of 24 months (subject to adjustment in
certain events), and the notes are subordinated to any present or future senior
indebtedness. The notes bear interest at the rate of 8% per annum for the first
twelve months and then 10% for the second twelve months (subject to a
retroactive adjustment to 15% if the underlying shares into which the notes are
convertible have not been registered by July 31, 2004) and require quarterly
payments of interest only, with the principal due at maturity on February 12,
2006. The holders of the notes may convert the outstanding principal into shares
of the Company's common stock at the fixed price of $0.70 per share (subject to
adjustments for dilution, as defined). At the issue date, the Company calculated

a beneficial conversion feature of the notes to be $214,286, which will be
amortized as interest expense over the 2-year life of the debt. The holders of
the notes retain certain demand and piggy-back registration rights. Subsequent
to year end, holders with a principal balance totaling $500,000 converted their
notes into 714,285 shares of the Company's common stock.

ACTIVITIES RELATED TO ACQUISITIONS AND CAPITAL RAISE ACTIVITIES OCCURRING
SHORTLY AFTER THE FISCAL YEAR END

In April of 2004, the Company completed a private placement offering
raising capital of $4,250,000 that provided the Company $3.8 million of net
proceeds. Under the terms of this offering, the Company issued $3,187,500 in
unsecured senior notes and 1,634,550 shares of Common Stock of the Company. The
senior notes were issued as a series of notes pursuant to a unit purchase and
agency agreement. The senior notes are unsecured, non-convertible, and the
purchasers received no warrants. The placement agent received a commission equal
to 10% of the gross proceeds together with a warrant for the purchase of 163,455
shares of the Company's common stock at a price equal to 120% of the price paid
by investors. The senior notes bear interest at a rate of 10% per annum and
accrued interest is due and payable on a quarterly basis beginning July 15,
2004, with principal due at maturity on July 15, 2007. The senior notes are
redeemable by the Company at 100% of the principal value at any time after July
15, 2005. The senior notes are unsecured obligations of the Company but are
senior in right of payment to all existing and future indebtedness of the
Company. The underlying common stock that would be issued upon conversion of the
preferred stock and upon exercise of the associated warrants have been
registered with the SEC and may be sold pursuant to a resale prospectus dated
May 24, 2004.

On June 3, 2004, the Company executed an agreement to acquire
substantially all of the assets of and assume certain liabilities of Glyphics
Communications, Inc., a Utah based private company that is a provider of
comprehensive audio conferencing products and services. The acquisition had a
stated effective date of June 1, 2004 and was fully consummated on June 14,
2004. The purchase price, which is expected to total $5.568 million, is based on
a multiple of the Glyphics' 2003 estimated annual audited net audio conferencing
business revenues. The purchase price will be paid with the assumption of
approximately $2.114 million in specific liabilities, with the balance paid
using the Company's common stock at the fixed price of $1.05 per share, or an
estimated 3.524 million shares. The actual purchase price to be paid, and the
resulting number of shares to be issued will be based upon the audited results
that are expected to be obtained within sixty days of the closing date. Twenty
percent of the consideration due is being held in escrow. Amounts held in escrow
will be available to the Company to satisfy contingent claims and seller's
indemnification obligations. Amounts held in escrow also may be returned to the
Company in the event that audio conferencing revenue performance measures
required to be obtained by the Company during the 2004 calendar year are not
met. Individuals and entities participating in this transaction who are
shareholders receiving the Company's common stock have the right to demand
registration of the common stock issued therefrom upon written notice, one year
from the date of the transaction, to the Company and also have piggy-back
registration rights should the Company file a registration statement before the
shares are otherwise registered.

The Company has been a reseller of Glyphics' audio conferencing services
for over six months and already offers an integrated Web and Audio On-DemandTM
product. Glyphics offers a wide array of audio conferencing products that
include: Audio On-Demand (no reservations needed) with pre-established calling
accounts for each user to create or participate in conference calls with no
advance notice, 24/7; Reserved Automated where each participant has a permanent
number and passcode for recurring calls; Operator Assisted that includes an
iLinc conference operator to host, monitor, and coordinate the call; and Online
Seminars that support online Web presentations with high-quality audio from
iLinc. The Company plans to continue to pursue the business formerly conducted
by the seller on an integrated basis with its existing Web conferencing
products.

CONTRACTUAL OBLIGATIONS

The following schedule details all of the Company's indebtedness and
the required payments related to such obligations at March 31, 2004 (IN
THOUSANDS):

DUE IN DUE IN YEARS
LESS THAN DUE IN DUE IN YEAR FOUR AND DUE AFTER
TOTAL ONE YEAR YEAR TWO THREE FIVE FIVE YEARS
----------- ----------- ----------- ----------- ----------- -----------

Long term debt................ $ 7,365 $ 961 $ 779 $ -- $ -- $ 5,625
Capital lease obligations..... 304 289 15 -- -- --
Operating lease obligations... 2,210 743 639 463 177 188
Base salary commitments
under employment
agreements................. 881 506 375 -- -- --
----------- ----------- ----------- ----------- ----------- -----------
Total contractual obligations. $ 10,760 $ 2,499 $ 1,808 $ 463 $ 177 $ 5,813
=========== =========== =========== =========== =========== ===========

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

The Company's discussion and analysis of its financial condition and
results of operations are based upon its consolidated financial statements,
which have been prepared in accordance with accounting principles generally
accepted in the United States of America. The preparation of these consolidated
financial statements in conformity with accounting principles generally accepted
in the United States of America requires management to make estimates and
judgments that affect the reported amounts of assets, liabilities, revenues and
expenses, and related disclosure of contingent assets and liabilities. The more
significant areas requiring use of estimates relate to revenue recognition,
accounts receivable and notes receivable valuation reserves, realizability of
intangible assets, realizability of deferred income tax assets, and the
evaluation of contingencies and litigation. Management bases its estimates on
historical experience and on various other assumptions that are believed to be
reasonable under the circumstances. The results of such estimates form the basis
for making judgments about the carrying values of assets and liabilities that
are not readily apparent from other sources. Actual results may materially
differ from these estimates under different assumptions or conditions.

Management believes the following critical accounting policies affect
its more significant judgments and estimates used in the preparation of its
consolidated financial statements.

REVENUE RECOGNITION

Our revenues are generally classified into two main categories -
license revenue and service and maintenance revenue. License revenue is
generated from the sale of our iLinc suite of Web conferencing software on a
purchase-model (perpetual license basis) and from the sale of our off-the-shelf
courseware, primarily the online Bridge (Mini-MBA) program. The service revenue
aspect of our Service and Maintenance revenue is primarily generated from the
sale of our iLinc Web conferencing software on a periodic license basis (i.e.,
ASP or per minute), as well as, all service contracts that might include
hosting, and training services. Service and Maintenance revenue also includes
all revenue arising from maintenance and upgrade contracts that are sold with
our iLinc Web conferencing software purchases. Included in our Service and
Maintenance revenue are the revenues associated with our custom content
development services.

Sales of Software Licenses

We earn our revenues from the sale of software licenses and service and
maintenance agreements related to those software license sales. We offer our
software and services in one of two forms, the first being a purchase model that
permits the purchase of a perpetual license, and the second being an ASP or per
minute model that permits the purchase of a periodic term license. The iLinc
suite of Web conferencing products is sold utilizing both the purchase model and
the ASP model with separate revenue recognition policies applicable to each
model. With each sale of our products and services, we execute contracts that
govern the terms and conditions of each software license sale, hosting
agreement, maintenance and support agreement and other services arrangements.

In connection with the Company's sales of software licenses, the
Company adopted Statement of Position ("SOP") 97-2 as issued by the American
Institute of Certified Public Accountants. In accordance with SOP 97-2, the
Company recognizes revenue from the sale of software licenses if all of the
following conditions are met: First, there is persuasive evidence of an
arrangement with the customer; Second, the product has been delivered to the
customer; Third, the amount of the fees to be paid by the customer is fixed or
determinable; and, Fourth, collection of the fee is probable.

Each of these factors, particularly the determination of whether a fee
is fixed and determinable and the collectability of the resulting receivable,
requires the application of the judgment and the estimates of management.
Therefore, significant management judgment is utilized and estimates must be
made in connection with the revenue we recognize in any accounting period. We
analyze various factors, including a review of the nature of the license or
product sold, the terms of specific transaction, the vendor specific objective
evidence of the elements required by SOP 97-2, any contingencies that may be
present, our historical experience with like transactions or with like products,
the creditworthiness of the customer, and other current market and economic
conditions. Changes in our judgment based upon these factors and others could
impact the timing and amount of revenue that we recognize, and ultimately the
results of operations and our financial condition. Therefore, the recognition of
revenue is a key component of our results of operations.

At the time of the sale of our perpetual software license, we assess
whether the fee associated with the transaction is fixed or determinable based
on the payment terms associated with the transaction before recording immediate
revenue recognition, assuming all other elements of revenue recognition are
present. Billings to our customers are generally due within 30 to 90 days, with
payment terms up to 120 days available to certain credit worthy customers. We
believe that we will have sufficient history of collecting all amounts within
these normal payment terms and to conclude that the fee is fixed or determinable
at the time of the perpetual license sale.

Under certain circumstances, we have offered payment terms greater than
120 days and up to as much as twelve months to certain customers, for sales
involving our Web conferencing perpetual license products where license revenue
would normally be recognized upon delivery of the product. However, we currently
do not believe that we have sufficient history of selling the iLinc Suite of
products under perpetual license arrangements with extended payment terms
exceeding 120 days, and therefore will record revenue when the payments from the
customer are due, rather than immediately upon delivery of the product and
collection is probable, assuming all other elements of revenue recognition are
present.

Beginning in fiscal 2004, we began offering payment terms of 180 days
and anticipate continuing using those 180-day payment terms related to sales of
our perpetual license products. While we do not at this time believe that we
have sufficient history of selling perpetual licenses with 180-day payment terms
to determine that such fees are fixed and determinable, we do expect to consider
those 180-day payment terms to be normal payment terms for certain well
capitalized customers when we have such a history, and accordingly, at that time
will include those sales in revenue when the perpetual license sale occurs
(again assuming all other aspects of revenue recognition are present). We
consider all arrangements with payment terms longer than 180 days not to be
fixed or determinable and for arrangements involving the extended payment terms
exceeding 180 days, revenue recognition occurs when payments are due and
collection is probable, assuming all other elements of revenue recognition are
present.

In addition, in assessing whether collection is probable or not for a
given transaction, and therefore whether we should recognize the revenue, we
make estimates regarding the creditworthiness of the customer. Initial
creditworthiness is assessed through internal credit check processes, such as
credit applications or third party reporting agencies. Creditworthiness for
transactions to existing customers primarily relies upon a review of their prior
payment history. We do not request collateral or other security from our
customers. If we determine that collection of a fee is not reasonably assured,
we defer the fee and recognize revenue at the time collection becomes reasonably
assured, which is generally upon the receipt of payment or other change in
circumstance.

Sales of Concurrent Licenses (ASP) and Per Minute Basis

annual commitments and instead use our Web conferencing and audio conferencing
products and services based upon a per minute or usage-based pricing model. Per
minute customers may also include those customers on an ASP model that incur
overage fees for usage in excess of the permitted number of seats or minutes in
excess of the minimum commitment. The per minute fees that include overage fees
are charged at the end of each month and recorded as revenue at the end of each
month as the services are provided. Customers with contractually established
minimum per minute fees are assessed the greater of the established minimum or
the actual usage at the end of each month. Customers wishing to avoid monthly
commitments may use the e-commerce portion of our web site that permits the use
our Web conferencing services on a pay-per-use basis, with no monthly minimum,
purchasing the services and paying for those services online by credit card.

Sales of Maintenance, Hosting and other Related Services

The Company offers with each sale of its software products a software
maintenance, upgrade and support arrangement. These contracts may be elements in
a multiple-element arrangement or may be sold in a stand-alone basis. Revenues
from maintenance and support services are recognized ratably on a straight-line
basis over the term that the maintenance service is provided. Maintenance
contracts typically provide for 12 month terms with maintenance contracts
available up to 36 months.

Revenues from consulting, training and education services are
recognized either as the services are performed, ratably over a subscription
period, or upon completing a project milestone if defined in the agreement.
These consulting, training and education services, are not considered essential
to the functionality of our products as these services do not alter the product
capabilities, do not require specialized skills, and are often performed by the
customer or our VAR's customers without access to those services.

Implementation, consulting, training, translation, and other event type
services may also be sold in conjunction with the sale of our software products.
Those services are generally recognized as the services are performed or if
earlier when all other revenue recognition criteria have been met. Although the
Company may provide implementation, training and consulting services on a time
and materials basis, a significant portion of these services have been provided
on a fixed-fee basis.

Should the sale of our software involve an arrangement with multiple
elements (for example, the sale of a software license along with the sale of
maintenance and support to be delivered over the contract period), we allocate
revenue to each component of the arrangement using the residual value method
based on the fair value of the undelivered elements. We defer revenue from the
arrangement equivalent to the fair value of the undelivered elements and
recognize the remaining amount at the time of the delivery of the product or
when all other revenue recognition criteria have been met. Fair values for the
ongoing maintenance and support obligations are based upon separate sales of
renewals of maintenance contracts. Fair value of services, such as training or
consulting, is based upon separate sales of these services to other customers.
Thus, these types of arrangements require us to make judgments about the fair
value of undelivered arrangements.

Sales of Custom Content Development Services

A component of our service and maintenance revenue is derived from
custom content development services. The sale of custom content development
services often involves the execution of a master service agreement and
corresponding work orders describing the deliverable due, the costs involved,
the project milestones and the payments required. For contracts and revenues
related exclusively to custom content development services, the Company
recognizes revenue and profit as work progresses on custom content service
contracts using the percentage-of-completion method. This method relies on
estimates of total expected contract revenue and costs as each job progresses
throughout the relevant contract period. The Company follows this method since
reasonably dependable estimates of the costs applicable to various stages of a
custom content service contract can be made. Recognized revenues and profit are
subject to revisions as the custom content service contract progresses to
completion. Revisions in profit estimates are charged to income in the period in
which the facts that give rise to the revision become known. Customers sometimes
request modifications to projects in progress which may result in significant
revisions to cost estimates and profit recognition, and the Company may not be
successful in negotiating additional payments related to the changes in scope of
requested services. Should this arise, the provision for any estimated losses on
uncompleted custom content service contracts are made in the period in which
such losses become evident. There were no such losses at March 31, 2004 for any
custom content development services. For arrangements requiring customer
acceptance, revenue is deferred until the earlier of the end of the acceptance
period or until written notice of acceptance is received from the customer.

Sales by VAR's and Agents

The Company has engaged organizations within the United States of
America and in twelve other countries that market and sell its products and
services through their sales distribution channels that are value added
resellers (VAR's). The VAR's primarily sell, on a non-exclusive basis, our iLinc
suite of Web conferencing products and predominately sell purchase-model
perpetual licenses for installation and hosting by the VAR's customer. The
Company's VAR contracts have terms of one to two years and are automatically
renewed for an additional like term unless either party terminates the agreement
for breach or other financial reasons. Each VAR purchases the product from the
Company and resells the product to its customers. Under those VAR agreements,
the Company records only the amount paid by the VAR as revenue and recognizes
revenue when all revenue recognition criteria have been met. The Company also
engages organizations that act as mere agents or distributors of its products
("Agents"), without title passing to the Agent and with the Agent only receiving
a commission on the consummation of the sale to our customer. The Company
records revenue on sales by Agents on a gross basis before commissions due to
the Agent and only when all revenue recognition criteria are met as would be
with a sale by the Company directly to a customer not involving an agent.

Sales Reserves

The sales reserve is an estimate for losses on receivables resulting
from customer credits, cancellations and terminations and is recorded, if at
all, as a reduction in revenue at the time of the sale. Increases to sales
reserve are charged to revenue, reducing the revenue otherwise reportable. The
sales reserve estimate is based on an analysis of the historical rate of
credits, cancellations and terminations. The accuracy of the estimate is
dependent on the rate of future credits, cancellations and terminations being
consistent with the historical rate. If the rate of actual credits,
cancellations and terminations is different than the historical rate, revenue
would be different from what was reported. As of March 31, 2004, we did not
believe that an accrual for sales reserves was appropriate, but continue to
assess the adequacy of the sales reserve account balance on a quarterly basis.

Allowance for Doubtful Accounts

We record an allowance for doubtful accounts to provide for losses on
accounts receivable due to customer credit risk. Increases to the allowance for
doubtful accounts are charged to general and administrative expense as bad debt
expense. Losses on accounts receivable due to financial distress or failure of
the customer are charged to the allowance for doubtful accounts. The allowance
estimate is based on an analysis of the historical rate of credit losses. The
accuracy of the estimate is dependent on the future rate of credit losses being
consistent with the historical rate. If the rate of future credit losses is
greater than the historical rate, then the allowance for doubtful accounts may
not be sufficient to provide for actual credit losses.

The allowance for doubtful accounts for iLinc Web collaboration product
sales is, as of March 31, 2004, $24,000 and is based on our historical
collection experience. Any adjustments to these accounts are reflected in the
income statement for the current period, as an adjustment to revenue in the case
of the sales reserve and as a general and administrative expense in the case of
the allowance for doubtful accounts.

SOFTWARE DEVELOPMENT COSTS

The Company accounts for software development costs in accordance with
Statements of Financial Accounting Standards ("SFAS") No. 86, "Accounting for
the Costs of Computer Software to be Sold, Leased or Otherwise Marketed,"
whereby costs for the development of new software products and substantial
enhancements to existing software products are expensed as incurred until
technological feasibility has been established, at which time any additional
costs are capitalized. Technological feasibility is established upon completion
of a working model. Costs of maintenance and customer support are charged to
expense when related revenue is recognized or when those costs are incurred,
whichever occurs first. Software development costs incurred subsequent to the
establishment of technological feasibility have not been significant to date,
and all software development costs have been charged to research and development
expense in the accompanying consolidated statements of operations.

INTANGIBLE ASSETS

application of SFAS No. 142, the Company determined there was no impairment of
goodwill. The Company has established the date of March 31 on which to value its
goodwill.

The Company has made acquisitions of companies having operations or
technology in areas within its strategic focus and has recorded goodwill and
other intangible assets associated with its acquisitions. Future adverse changes
in market conditions or poor operating results of the underlying acquired
operations could result in losses or an inability to recover the carrying value
of the goodwill and other intangible assets thereby possibly requiring an
impairment charge in the future. As of March 31, 2004, the Company has
identified no such impairment.

Debt issuance costs are amortized using the effective interest rate
method over the ten-year term of the related debt obligations.

Other intangibles primarily consist of the Quisic and LearnLinc
purchase consideration that was allocated to purchased software and customer
relationship intangibles. Such other intangible are amortized over their
expected benefit period of twenty four to thirty six months.

INCOME TAXES

The Company utilizes the liability method of accounting for income
taxes in accordance with SFAS No. 109 "Accounting for Income Taxes." Under this
method, deferred taxes are determined based on differences between the financial
reporting and tax basis of assets and liabilities and are measured using the
enacted marginal tax rates currently in effect when the differences reverse.

The Company has recorded a full valuation allowance to reduce the
carrying value of its net deferred tax assets because it has concluded that it
is more likely than not that it will not be realized. The Company has considered
future taxable income and ongoing prudent and feasible tax planning strategies
in assessing the need for the valuation allowance. In the event the Company was
to determine that it would be able to realize its deferred tax assets in the
future in excess of its net recorded amount, an adjustment to the deferred tax
asset would increase net income in the period such a determination was made.

STOCK-BASED COMPENSATION

In December 2002, the FASB issued SFAS No. 148, "ACCOUNTING FOR
STOCK-BASED COMPENSATION - TRANSITION AND DISCLOSURE - AN AMENDMENT TO SFAS NO.
123." SFAS No. 148 provides alternative methods of transition for a voluntary
change to the fair value based method on accounting for stock-based employee
compensation. The Company has adopted the disclosure provisions of SFAS No. 123
and accordingly the implementation of SFAS No. 148 did not have a material
effect on the Company's consolidated financial position or results of
operations.

GUARANTEES AND INDEMNIFICATIONS

In November 2002, the Financial Accounting Standards Board ("FASB")
issued FASB Interpretation ("FIN") No. 45 "Guarantor's Accounting and Disclosure
Requirements for Guarantees, including Indirect Guarantees of Indebtedness of
Others -- an interpretation of FASB Statements No. 5, 57 and 107 and rescission
of FIN 34." The following is a summary of the Company's agreements that the
Company has determined are within the scope of FIN No. 45:

The Company provides a 90-day warranty for certain of its products.
Historically, the Company's performance under the warranty has been minimal, and
as such, no warranty accrual has been provided for in the Company's consolidated
financial statements.

Under its bylaws, the Company has agreed to indemnify its officers and
directors for certain events or occurrences arising as a result of the officer's
or director's serving in such capacity. The term of the indemnification period
is for the officer's or director's lifetime. The maximum potential amount of
future payments the Company could be required to make under these
indemnification agreements is unlimited. However, the Company has a director and
officer liability insurance policy that limits its exposure and enables it to
recover a portion of any future amounts paid. As a result of its insurance
policy coverage, the Company believes the estimated fair value of these
indemnification agreements is minimal and has no liabilities recorded for these
agreements as of March 31, 2004.

The Company enters into indemnification provisions under (i) its
agreements with other companies in its ordinary course of business, typically
with business partners, contractors, and customers, landlords and (ii) its
agreements with investors. Under these provisions the Company generally
indemnifies and hold harmless the indemnified party for losses suffered or
incurred by the indemnified party as a result of the Company's activities or, in
some cases, as a result of the indemnified party's activities under the
agreement. The maximum potential amount of future payments the Company could be
required to make under these indemnification provisions is unlimited. The
Company has not incurred material costs to defend lawsuits or settle claims
related to these indemnification agreements. As a result, the Company believes
the estimated fair value of these agreements is minimal. Accordingly, the
Company has no liabilities recorded for these agreements as of March 31, 2004.

RECENT ACCOUNTING PRONOUNCEMENTS

In June 2001, the FASB issued SFAS No. 143, "ACCOUNTING FOR ASSET
RETIREMENT OBLIGATIONS", which requires that the fair value of a liability for
an asset retirement obligation be recognized in the period in which it is
incurred with the associated asset retirement costs being capitalized as a part
of the carrying amount of the long-lived asset. SFAS No. 143 also includes
disclosure requirements that provide a description of asset retirement
obligations and reconciliation of changes in the components of those
obligations. The statement is effective for fiscal years beginning after June
15, 2002. The implementation of SFAS No. 143 did not have a material impact on
the Company's consolidated financial position or results of operations.

In August 2001, the FASB issued SFAS No. 144, "IMPAIRMENT OR DISPOSAL
OF LONG-LIVED ASSETS," which addresses accounting and financial reporting for
the impairment or disposal of long-lived assets. This standard was effective for
the Company's consolidated financial statements beginning January 1, 2002. The
implementation of SFAS No. 144 did not have a material impact on the Company's
consolidated financial position or results of operations.

In April 2002, the FASB issued SFAS No. 145, "RESCISSION OF FASB
STATEMENTS NO. 4, 44, AND 64, AMENDMENT OF FASB STATEMENT NO. 13, AND TECHNICAL
CORRECTIONS." SFAS No. 145 rescinded three previously issued statements and
amended SFAS No. 13, "ACCOUNTING FOR LEASES." The statement provides reporting
standards for debt extinguishments and provides accounting standards for certain
lease modifications that have economic effects similar to sale-leaseback
transactions. The statement is effective for certain lease transactions
occurring after May 15, 2002 and all other provisions of the statement shall be
effective for fiscal years ending after May 15, 2002. The implementation of SFAS
No. 145 will effect the classification of extraordinary items presented in the
Company's consolidated statements of operations. Such gains will no longer be
considered extraordinary in nature and will be reclassified to operations.

In June 2002, the FASB issued SFAS No. 146, "ACCOUNTING FOR COSTS
ASSOCIATED WITH EXIT OR DISPOSAL ACTIVITIES," which updates accounting and
reporting standards for personnel and operational restructurings. The Company
will be required to adopt SFAS No. 146 for exit, disposal or other restructuring
activities that are initiated after December 31, 2002, with early application
encouraged. The adoption of SFAS No. 146 did not have a material effect on the
Company's consolidated financial position or results of operations.

In April 2003, SFAS No. 149, "AMENDMENT OF STATEMENT 133 ON DERIVATIVE
INSTRUMENTS AND HEDGING ACTIVITIES" was issued. This statement amends and
clarifies financial accounting and reporting for derivative instruments,
including certain derivative instruments embedded in other contracts
(collectively referred to as derivatives) and for hedging activities under SFAS
No. 133, "Accounting for Derivative Instruments and Hedging Activities." This
statement is effective for contracts entered into or modified after June 30,
2003. Adoption of this statement did not have a material impact on the Company's
consolidated financial position or results of operations.

In May 2003, SFAS No. 150, "ACCOUNTING FOR CERTAIN FINANCIAL
INSTRUMENTS WITH CHARACTERISTICS OF BOTH LIABILITIES AND EQUITY" was issued.
This statement establishes standards for how an issuer classifies and measures
certain financial instruments with characteristics of both liabilities and
equity. This statement is effective for financial instruments entered into or
modified after May 31, 2003. The adoption of SFAS No. 150 did not have a
material impact on the Company's consolidated financial position, results of
operations, or cash flows.

which was superseded as a result of the issuance of EITF 00-21, "Accounting for
Revenue Arrangements with Multiple Deliverables." The adoption of SAB 104 did
not have a material impact the Company's consolidated financial position or
results of operations.

In December 2003, the FASB issued Interpretation No. 46 ("FIN 46R")
(revised December 2003), "Consolidation of Variable Interest Entities, an
Interpretation of Accounting Research Bulletin No. 51" ("ARB 51"), which
addresses how a business enterprise should evaluate whether it has a controlling
interest in an entity though means other than voting rights and accordingly
should consolidate the entity. FIN 46R replaces FASB Interpretation No. 46 (FIN
46), which was issued in January 2003. Before concluding that it is appropriate
to apply ARB 51 voting interest consolidation model to an entity, an enterprise
must first determine that the entity is not a variable interest entity (VIE). As
of the effective date of FIN 46R, an enterprise must evaluate its involvement
with all entities or legal structures created before February 1, 2003, to
determine whether consolidation requirements of FIN 46R apply to those entities.
There is no grandfathering of existing entities. Public companies must apply
either FIN 46 or FIN 46R immediately to entities created after December 15, 2003
and no later than the end of the first reporting period that ends after March
15, 2004 to entities considered to be special purpose entities. The adoption of
FIN 46R did not have a material impact on the Company's consolidated financial
position or results of operations.

ADDITIONAL RISK FACTORS THAT MAY AFFECT OUR OPERATING RESULTS AND THE MARKET
PRICE OF OUR COMMON STOCK

You should carefully consider the risks described below. The risks and
uncertainties described below are not the only ones we face. If any of the
following risks actually occur, our business, financial condition or results of
operations could be materially and adversely affected. In that case, the trading
price of our common stock could be adversely affected.

WE HAVE A LIMITED OPERATING HISTORY, WHICH MAKES IT DIFFICULT TO EVALUATE OUR
BUSINESS.

We have a limited operating history in the Web conferencing e-Learning
business. While the organizations that we have acquired have been engaged in the
their respective business for over five years, we only recently acquired those
assets and have undertaken to integrate their assets into our operations at
varying levels. Over the past 30 months, we have made significant changes to our
product mix and service mix, our growth strategies, our sales and marketing
plans, and other operational matters. As a result, it may be difficult to
evaluate an investment in our company. Given our recent investment in
technology, we cannot be certain that our business model and future operating
performance will yield the results that we intend. In addition, the competitive
and rapidly changing nature of the e-Learning and Web conferencing markets makes
it difficult for us to predict future results. Our business strategy may be
unsuccessful and we may be unable to address the risks we face.

WE FACE RISKS INHERENT IN INTERNET-RELATED BUSINESSES AND MAY BE UNSUCCESSFUL IN
ADDRESSING THESE RISKS.

We face risks frequently encountered by early-stage companies in new
and rapidly evolving markets such as e-Learning and Web conferencing. We may
fail to adequately address these risks and, as a consequence, our business may
suffer. To address these risks among others, we must successfully introduce and
attract new customers to our products and services; successfully implement our
sales and marketing strategy to generate sufficient sales and revenues to
achieve or sustain operations; foster existing relationships with our existing
customers to provide for continued or recurring business and cash flow; and,
successfully address and establish new products and technologies as new markets
develop. As an early-stage company, we may not be able to sufficiently access,
address and overcome risks inherent in our business strategy.

OUR QUARTERLY OPERATING RESULTS ARE UNCERTAIN AND MAY FLUCTUATE SIGNIFICANTLY.

Our operating results have varied significantly from quarter to quarter
and are likely to continue to fluctuate as a result of a variety of factors,
many of which we cannot control. Factors that may adversely affect our quarterly
operating results include: the size and timing of product orders; the mix of
revenue from custom services and software products; the market acceptance of our
products and services; our ability to develop and market new products in a
timely manner and the market acceptance of these new products; the timing of
revenues and expenses relating to our product sales; and, the timing of revenue
recognition. Expense levels are based, in part, on expectations as to future
revenue and to a large extent are fixed in the short term. To the extent we are
unable to predict future revenue accurately, we may be unable to adjust spending
in a timely manner to compensate for any unexpected revenue shortfall.

WE HAVE SIGNIFICANT OPERATING LOSSES, HAVE LIMITED FINANCIAL RESOURCES, AND MAY
NOT BECOME PROFITABLE.

We have incurred substantial operating losses and have limited
financial resources at our disposal. We have and long-term obligations that we
will not be able to satisfy without additional debt and/or equity capital and
ultimately generating profits and cash flows from our e-Learning and Web
conferencing operations. If we are unable to achieve profitability in the near
future, we will face increasing demands for capital and liquidity. We may not be
successful in raising additional debt or equity capital and may not become
profitable in the short term or not at all. As a result, we may not have
sufficient financial resources to satisfy our obligations as they come due in
the short term.

OUR AUDITORS HAVE EXPRESSED SUBSTANTIAL DOUBT AS TO OUR ABILITY TO CONTINUE AS A
GOING CONCERN.

Our consolidated financial statements have been prepared on a basis
which assumes that we will continue as a going concern and which contemplates
the realization of our assets and the satisfaction of our liabilities and

commitments in the normal course of business. We have a significant working
capital deficiency, and have historically suffered substantial recurring losses
and negative cash flows from operations. These factors, among others, and the
limited operating history as an e-Learning and Web collaboration company have
caused our auditors to conclude in their report that there is substantial doubt
as to our ability to continue as a going concern. Our plans with regard to these
factors include continued development, marketing and licensing of our Web
Conferencing and e-Learning products and services through both internal growth
and acquisition. Although we continue to pursue these plans, there is no
assurance that we will be successful in obtaining sufficient revenues from our
products and services to provide adequate cash flows to sustain operations. Our
continuation is dependent on our ability to raise additional equity or debt
capital, to increase our e-Learning revenues, to generate positive cash flows
from operations and to achieve profitability. The consolidated financial
statements do not include any adjustments related to the recoverability of
assets and classification of liabilities that might result from the outcome of
this uncertainty.

LISTING QUALIFICATIONS MAY NOT BE MET.

The American Stock Exchange's continued listing standards require that
the Company maintain stockholder's equity of at least $4.0 million if the
Company has losses from continuing operations and/or net losses in three of its
four most recent fiscal years. While the Company has sustained losses in three
of its four most recent fiscal years, and had less than $4.0 million of
stockholder's equity at March 31, 2004, the Company raised approximately $0.9
million in additional equity capital, converted certain other debt to equity and
completed an acquisition subsequent to the fiscal year end and therefore has as
of the date of this report stockholder's equity in excess of the $4.0 million
requirement. If in the future, the Company fails to maintain a sufficient level
of stockholder's equity in compliance with those and other listing standards of
the American Stock Exchange then the Company would be required to submit a plan
to the American Stock Exchange describing how it intended to regain compliance
with the requirements.

DILUTION TO EXISTING STOCKHOLDERS IS LIKELY TO OCCUR UPON ISSUANCE OF SHARES WE
HAVE RESERVED FOR FUTURE ISSUANCE.

On March 31, 2004, 19,257,304 shares of our common stock were issued,
of which 1,432,412 were held in treasury, and 23,449,805 additional shares of
our common stock were reserved for issuance. The issuance of these additional
shares will reduce the percentage ownership of existing stockholders in the
Company. The following shares were reserved for issuance as of March 31, 2004:
o Issued and outstanding stock options to purchase common shares
totaling 2,282,855;
o Issued and outstanding warrants to purchase common shares
totaling 7,647,664;
o Issued and outstanding warrant to purchase $577,500 of
convertible redeemable subordinated notes with detachable
warrants for 577,500 common shares, all of which are
exercisable for or convertible into an aggregate 1,155,000
common shares;
o Issued and outstanding warrant to purchase 15,000 shares of
convertible preferred stock with detachable warrants for
75,500 common shares, all of which are exercisable for or
convertible into an aggregate 575,000 common shares;
o A restricted stock grant to receive shares totaling
approximately 450,000; and
o Shares issuable upon the conversion of convertible redeemable
subordinated notes and preferred stock totaling a potential
aggregate of 11,339,286 common shares.

The existence of these reserved shares coupled with other factors,
such as the relatively small public float, could adversely affect prevailing
market prices for our common stock and our ability to raise capital through an
offering of equity securities.

THE LOSS OF THE SERVICES OF OUR SENIOR EXECUTIVES AND KEY PERSONNEL WOULD LIKELY
CAUSE OUR BUSINESS TO SUFFER.

Our success depends to a significant degree on the performance of our
senior management team. The loss of any of these individuals could harm our
business. We do not maintain key person life insurance for any officers or key
employees other than on the life of James M. Powers, Jr., our Chairman,
President and CEO, with that policy providing a death benefit to the Company of
$1.0 million. Our success also depends on the ability to attract, integrate,
motivate and retain additional highly skilled technical, sales and marketing,
and professional services personnel. To the extent we are unable to attract and
retain a sufficient number of additional skilled personnel, our business will
suffer.

OUR INTELLECTUAL PROPERTY MAY BECOME SUBJECT TO LEGAL CHALLENGES, UNAUTHORIZED
USE OR INFRINGEMENT, ANY OF WHICH COULD DIMINISH THE VALUE OF OUR PRODUCTS AND
SERVICES.

Our success depends in large part on our proprietary technology. If we
fail to successfully enforce our intellectual property rights, the value of
these rights, and consequently the value of our products and services to our
customers, could diminish substantially. It may be possible for third parties to
copy or otherwise obtain and use our intellectual property or trade secrets
without our authorization, and it may also be possible for third parties to
independently develop substantially equivalent intellectual property. Currently,
we do not have patent protection in place related to our products and services.
Litigation may be necessary in the future to enforce our intellectual property
rights, to protect trade secrets or to determine the validity and scope of the
proprietary rights of others. While we have not received any notice of any claim
of infringement of any of our intellectual property, from time to time we may
receive notice of claims of infringement of other parties' proprietary rights.
Such claims could result in costly litigation and could divert management and
technical resources. These types of claims could also delay product shipment or
require us to develop non-infringing technology or enter into royalty or
licensing agreements, which agreements, if required, may not be available on
reasonable terms, or at all.

COMPETITION IN THE WEB CONFERENCING SERVICES MARKET IS INTENSE AND WE MAY BE
UNABLE TO COMPETE SUCCESSFULLY, PARTICULARLY AS A RESULT OF RECENT ANNOUNCEMENTS
FROM LARGE SOFTWARE COMPANIES.

The market for Web conferencing services is relatively new, rapidly
evolving and intensely competitive. Competition in our market will continue to
intensify and may force us to reduce our prices, or cause us to experience
reduced sales and margins, loss of market share and reduced acceptance of our
services. Many of our competitors have larger and more established customer
bases, longer operating histories, greater name recognition, broader service
offerings, more employees and significantly greater financial, technical,
marketing, public relations and distribution resources than we do. We expect
that we will face new competition as others enter our market to develop Web
conferencing services. These current and future competitors may also offer or
develop products or services that perform better than ours. In addition,
acquisitions or strategic partnerships involving our current and potential
competitors could harm us in a number of ways.

FUTURE REGULATIONS COULD BE ENACTED THAT EITHER DIRECTLY RESTRICT OUR BUSINESS
OR INDIRECTLY IMPACT OUR BUSINESS BY LIMITING THE GROWTH OF INTERNET-BASED
BUSINESS AND SERVICES.

As commercial use of the Internet increases, federal, state and foreign
agencies could enact laws or adopt regulations covering issues such as user
privacy, content and taxation of products and services. If enacted, such laws or
regulations could limit the market for our products and services. Although they
might not apply to our business directly, we expect that laws or rules
regulating personal and consumer information could indirectly affect our
business. It is possible that such legislation or regulation could expose
companies involved in providing Internet-based services to liability, which
could limit the growth of Web use generally and thereby reduce demand for our
products and services. Such legislation or regulation could dampen the growth in
Web usage and decrease its acceptance as a medium of communications and
commerce.

WE DEPEND LARGELY ON ONE-TIME SALES TO GROW REVENUES.

A high percentage of our revenue is attributable to one-time purchases
by our customers rather than long term recurring ASP type contracts. As a
result, our inability to continue to obtain new agreements and sales may result
in lower than expected revenue, and therefore, harm our ability to achieve or
sustain operations or profitability on a consistent basis, which could also
cause our stock price to decline. Further, because we face competition from
larger better-capitalized companies, we could face increased downward pricing
pressure that could cause a decrease in our gross margins.

OUR OPERATING RESULTS MAY SUFFER IF WE FAIL TO DEVELOP AND FOSTER OUR VALUE
ADDED RESELLER OR DISTRIBUTION RELATIONSHIPS.

We have an existing channel and distribution network that provides
growing revenues and contributes to our high margin software sales. These
distribution partners are not obligated to distribute our services at any
particular minimum level. As a result, we cannot accurately predict the amount
of revenue we will derive from our distribution partners in the future. The

inability of our distribution partners to sell our products to their customers
and increase their distribution of our products could result in significant
reductions in our revenue, and therefore, harm our ability to achieve or sustain
profitability on a consistent basis.

SALES IN FOREIGN JURISDICTIONS BY US AND OUR INTERNATIONAL DISTRIBUTOR NETWORK
MAY CAUSE COSTS THAT ARE NOT ANTICIPATED.

We continue to expand internationally through our value added reseller
network and OEM partners. We have limited experience in international operations
and may not be able to compete effectively in international markets. We face
certain risks inherent in conducting business internationally, such as:
o our inability to establish and maintain effective distribution
channels and partners;
o the varying technology standards from country to country;
o our inability to effectively protect our intellectual property
rights or the code to our software;
o our inexperience with inconsistent regulations and unexpected
changes in regulatory requirements in foreign jurisdictions;
o language and cultural differences;
o fluctuations in currency exchange rates;
o our inability to effectively collect accounts receivable; or
o our inability to manage sales and other taxes imposed by
foreign jurisdictions.

THE GROWTH OF OUR BUSINESS SUBSTANTIALLY DEPENDS ON OUR ABILITY TO SUCCESSFULLY
DEVELOP AND INTRODUCE NEW SERVICES AND FEATURES IN A TIMELY MANNER.

We acquired our Web collaboration, Web conferencing and virtual
classroom software in November of 2002. With our focus upon that product suite
our growth depends on our ability to continue to develop new features, products
and services around the iLinc suite and line of products. We may not
successfully identify, develop and market new products and features in a timely
and cost-effective manner. If we fail to develop and maintain market acceptance
of our existing and new products to offset our continuing development costs,
then our net losses will increase and we may not be able to achieve or sustain
profitability on a consistent basis.

IF WE FAIL TO OFFER COMPETITIVE PRICING, WE MAY NOT BE ABLE TO ATTRACT AND
RETAIN CUSTOMERS.

Because the Web conferencing market is relatively new and still
evolving, the prices for these services are subject to rapid and frequent
changes. In many cases, businesses provide their services at significantly
reduced rates, for free or on a trial basis in order to win customers. Due to
competitive factors and the rapidly changing marketplace, we may be required to
significantly reduce our pricing structure, which would negatively affect our
revenue, margins and our ability to achieve or sustain profitability on a
consistent basis. We have an existing channel and distribution network that
provides growing revenues and contributes to our high margin software sales.
These distribution partners are not obligated to distribute our services at any
particular minimum level. As a result, we cannot accurately predict the amount
of revenue we will derive from our distribution partners in the future. Our
inability of our distribution partners to sell our products to their customers
and increase their distribution of our products could result in significant
reductions in our revenue, and therefore, harm our ability to achieve or sustain
profitability on a consistent basis.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK

The following discusses our exposure to market risk related to changes
in interest rates, equity prices and foreign currency exchange rates. Market
risk generally represents the risk of loss that may result from the potential
change in the value of a financial instrument as a result of fluctuations in
interest rates and market prices. We have not traded or otherwise bought and
sold derivatives nor do we expect to in the future. We also do not invest in
market risk sensitive instruments for trading purposes.

We provide our products and services to customers in the United States,
Europe and elsewhere throughout the world. Sales are predominately made in U.S.
Dollars, however, we have sold products that were payable in Euros and Canadian
Dollars. A strengthening of the U.S. Dollar could make our products and services
less competitive in foreign markets.

The primary objective of the Company's investment activity is to
preserve principal while at the same time maximizing yields without
significantly increasing risk. To achieve this objective, the Company maintains
its portfolio of cash equivalents in a variety of money market funds.

As of March 31, 2004, the carrying value of our outstanding convertible
redeemable subordinated notes was approximately $6.4 million at fixed interest
rates of 8% to 12%. In certain circumstances, we may redeem this long-term debt.
Our other components of indebtedness bear fixed interest rates of 6% to 10%.
Because the interest rates on these instruments are fixed, a hypothetical 10%
change in interest rates would not have a material impact on our consolidated
financial condition, revenues or operations. Increases in interest rates could,
however, increase the interest expense associated with future borrowings, if
any. We do not hedge against interest rate increases.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTAL DATA

INDEX TO FINANCIAL STATEMENTS

PAGE(S)
-------
FINANCIAL STATEMENTS:
Report of Independent Registered Public Accounting Firm................... 40
Report of Independent Registered Public Accounting Firm................... 41
Consolidated Balance Sheets at March 31, 2004 and 2003.................... 42
Consolidated Statements of Operations
for the years ended March 31, 2004, 2003 and 2002 .................. 43
Consolidated Statements of Shareholders' Equity (Deficit)
for the years ended March 31, 2004, 2003 and 2002.................... 44
Consolidated Statements of Cash Flows
for the years ended March 31, 2004, 2003 and 2002.................... 45
Notes to Consolidated Financial Statements................................ 46

FINANCIAL STATEMENTS SCHEDULE:
Report of Independent Registered Public Accounting Firm................... 79
Report of Independent Registered Public Accounting Firm................... 80
Schedule II - Valuation and Qualifying Accounts
for the years ended March 31, 2004, 2003 and 2002.................... 81

All other schedules are omitted because they are not applicable.

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Shareholders
iLinc Communications, Inc. and Subsidiaries

We have audited the accompanying consolidated balance sheets of iLinc
Communications, Inc. and its subsidiaries (the "Company") as of March 31, 2004
and 2003, and the related consolidated statements of operations, stockholders'
equity and cash flows for the years then ended. These consolidated financial
statements are the responsibility of the Company's management. Our
responsibility is to express an opinion on these consolidated financial
statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company
Accounting Oversight Board of the United States. Those standards require that we
plan and perform the audits to obtain reasonable assurance about whether the
consolidated financial statements are free of material misstatement. An audit
includes examining, on a test basis, evidence supporting the amounts and
disclosures in the consolidated financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall consolidated financial statement
presentation. We believe that our audits provide a reasonable basis for our
opinion.

In our opinion, the consolidated financial statements referred to above present
fairly, in all material respects, the consolidated financial position of iLinc
Communications, Inc. and its subsidiaries as of March 31, 2004 and 2003, and the
consolidated results of their operations and their cash flows for the years then
ended, in conformity with accounting principles generally accepted in the United
States of America.

The accompanying consolidated financial statements have been prepared assuming
that the Company will continue as a going concern. As discussed in Note 2 to the
consolidated financial statements, the Company has a significant working capital
deficiency and has suffered substantial recurring losses and negative cash flows
from operations. These matters, among others, raise substantial doubt about the
Company's ability to continue as a going concern. Management's plans in regard
to these matters are described in Note 2. The long-term continuation of the
Company is dependent on the Company's ability to raise additional equity or debt
capital, to increase its revenues, to generate positive cash flows from
operations and to achieve profitability. The consolidated financial statements
do not include any adjustments that might result from the outcome of this
uncertainty.

/s/ BDO Seidman, LLP

Costa Mesa, California
May 21, 2004, except for
Note 18, as to which the date
is June 21, 2004

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To The Board of Directors and Shareholders of
iLinc Communications, Inc. and Subsidiaries

In our opinion, the accompanying consolidated statements of operations,
shareholders' equity (deficit) and cash flows present fairly, in all material
respects, the financial position of iLinc Communications, Inc. and its
Subsidiaries at March 31, 2002 and the results of their operations and their
cash flows for the year ended March 31, 2002 in conformity with accounting
principles generally accepted in the United States of America. These financial
statements are the responsibility of the Company's management. Our
responsibility is to express an opinion on these financial statements based on
our audits. We conducted our audits of these statements in accordance the
standards of the Public Company Accounting Oversight Board (United States).
Those standards require that we plan and perform the audit to obtain reasonable
assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements, assessing the
accounting principles used and significant estimates made by management, and
evaluating the overall financial statement presentation. We believe that our
audits provide a reasonable basis for our opinion.

The accompanying financial statements have been prepared assuming that the
Company will continue as a going concern. As discussed in Note 2 to the
financial statements, the Company has experienced recurring negative cash flows
from operations and working capital deficits that raise substantial doubt about
its ability to continue as a going concern. Management's plans in regard to
these matters are also described in Note 2. The financial statements do not
include any adjustments that might result from the outcome of this uncertainty.

/s/ PricewaterhouseCoopers LLP

Phoenix, Arizona
July 11, 2002

ILINC COMMUNICATIONS, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(IN THOUSANDS, EXCEPT SHARE DATA)

MARCH 31, 2004 MARCH 31, 2003
-------------- --------------

ASSETS
Current Assets:
Cash and cash equivalents .......................................................... $ 292 $ 409
Accounts receivable, net of allowance for doubtful accounts of $24 and
$172, respectively ............................................................... 1,097 597
Note receivable .................................................................... 25 25
Prepaid expenses and other current assets .......................................... 108 32
------------- -------------
Total current assets ........................................................... 1,522 1,063

Property and equipment, net ........................................................ 310 465
Goodwill ........................................................................... 9,190 8,823
Intangible assets, net ............................................................. 1,061 1,346
Note receivable .................................................................... 25 50
Other assets ....................................................................... 51 56
Assets of discontinued operations .................................................. 301 620
------------- -------------
Total assets ................................................................... $ 12,460 $ 12,423
============= =============

LIABILITIES AND SHAREHOLDERS' EQUITY
Current liabilities:
Current portion of long term debt ................................................. $ 961 $ 728
Accounts payable and accrued liabilities .......................................... 2,301 2,040
Current portion of capital lease liabilities ...................................... 289 462
Deferred revenue .................................................................. 1,084 817
------------- -------------
Total current liabilities ...................................................... 4,635 4,047

Long term debt, less current maturities, net of discount of $1,960 and $2,038,
respectively ................................................................... 4,444 5,863
Capital lease liabilities, less current maturities ................................. 15 193
------------- -------------
Total liabilities .............................................................. 9,094 10,103
------------- -------------

Commitments and contingencies

Shareholders' Equity:
Preferred stock, $.001 par value, 10,000,000 shares authorized, 150,000 shares
issued and outstanding, liquidation preference of $1,500,000 .................... -- --
Common stock, $.001 par value, 100,000,000 shares authorized, 19,257,304 and
17,018,184 issued, respectively ................................................. 19 17
Additional paid-in capital ........................................................ 36,395 32,854
Accumulated deficit ............................................................... (31,640) (29,300)
Less: 1,432,412 and 1,244,713 treasury shares at cost, respectively ............... (1,408) (1,251)
------------- -------------
Total shareholders' equity ..................................................... 3,366 2,320
------------- -------------

Total liabilities and shareholders' equity ..................................... $ 12,460 $ 12,423
============= =============

THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THE CONSOLIDATED FINANCIAL STATEMENTS.
PLEASE REFER TO THE REPORTS OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRMS.

ILINC COMMUNICATIONS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

YEAR ENDED YEAR ENDED YEAR ENDED
MARCH 31, MARCH 31, MARCH 31,
2004 2003 2002
------------ ------------ ------------

Revenues
Licenses ................................................. $ 2,241 $ 447 $ 92
Service and maintenance .................................. 3,665 3,629 2,590
------------ ------------ ------------
Total revenue ........................................ 5,906 4,076 2,682
------------ ------------ ------------

Operating expenses
Research and development ................................. 2,754 3,236 2,323
Sales and marketing ...................................... 1,840 1,660 755
General and administrative ............................... 2,237 1,602 269
Depreciation and amortization ............................ 462 250 99
------------ ------------ ------------
Total operating expenses ............................... 7,293 6,748 3,446
------------ ------------ ------------
Loss from operations ........................................ (1,387) (2,672) (764)
------------ ------------ ------------

Interest expense ............................................ (1,233) (1,228) (298)
Interest income and other ................................... 6 11 --
Net gain on settlement of debt and other obligations ........ 349 -- --
Loss on foreign currency translation ........................ (28) -- --
------------ ------------ ------------
(906) (1,217) (298)
------------ ------------ ------------

Loss from continuing operations before income taxes ......... (2,293) (3,889) (1,062)
Income tax expense .......................................... -- -- --
------------ ------------ ------------

Loss from continuing operations ............................. (2,293) (3,889) (1,062)
Income from discontinued operations ......................... 275 133 6,867
------------ ------------ ------------

Net income (loss) ........................................... (2,018) (3,756) 5,805
Preferred stock dividends ................................... (75) -- --
Imputed preferred stock dividends ........................... (247) -- --
------------ ------------ ------------

Income (loss) available to common shareholders .............. $ (2,340) $ (3,756) $ 5,805
============ ============ ============

Earnings (loss) per common share, basic and diluted
From continuing operations ............................... $ (0.16) $ (0.25) $ (0.09)
From discontinued operations ............................. 0.02 0.01 0.58
------------ ------------ ------------
Net earnings (loss) per common share ..................... $ (0.14) $ (0.24) $ 0.49
============ ============ ============

Number of shares used in calculation of earnings (loss)
per share basic and diluted: .............................. 16,743 15,710 11,930
============ ============ ============

THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THE CONSOLIDATED FINANCIAL STATEMENTS.
PLEASE REFER TO THE REPORTS OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRMS.

ILINC COMMUNICATIONS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY (DEFICIT)
(IN THOUSANDS)

CONVERTIBLE TOTAL
PREFERRED STOCK COMMON STOCK ADDITIONAL SHARE
-------------------- --------------------- PAID-IN ACCUMULATED TREASURY HOLDERS'
SHARES AMOUNT SHARES AMOUNT CAPITAL DEFICIT STOCK EQUITY
--------- --------- --------- --------- --------- --------- --------- ---------

Balances, April 1, 2001 .............. -- $ -- 11,722 $ 12 $ 25,809 $(31,349) $ (1,126) $ (6,654)

Issuances of common stock ............ -- -- 3,559 3 3,219 -- -- 3,222
Issuance of warrants ................. -- -- -- -- 44 -- -- 44
Issuance of warrants in
connection with
convertible redeemable
subordinated notes ................. -- -- -- -- 1,132 -- -- 1,132
Beneficial conversion
feature associated with
convertible redeemable
subordinated notes ................. -- -- -- -- 1,132 -- -- 1,132
Shares repurchased ................... -- -- -- -- -- -- (15) (15)
Net income ........................... -- -- -- -- -- 5,805 -- 5,805
--------- --------- --------- --------- --------- --------- --------- ---------
Balances, March 31, 2002 ............. -- -- 15,281 15 31,336 (25,544) (1,141) 4,666

Options exercise ..................... -- -- 24 -- 20 -- -- 20
Issuance of common stock
in connection with
Quisic acquisition ................. -- -- 2,000 2 1,838 -- -- 1,840
Escrow shares returned in
connection with the
ThoughtWare acquisition ............ -- -- (365) -- (507) -- -- (507)
Vesting of restricted
stock grant ....................... -- -- -- -- 51 -- -- 51
Restoration of shares
previously reflected
as cancelled ....................... -- -- 65 -- 110 -- (110) --
Other ................................ -- -- 13 -- 6 -- -- 6
Net loss ............................. -- -- -- -- -- (3,756) -- (3,756)
--------- --------- --------- --------- --------- --------- --------- ---------
Balances, March 31, 2003............ -- -- 17,018 17 32,854 (29,300) (1,251) 2,320

Issuances of common stock ............ -- -- 25 -- 14 -- -- 14
Repricing of warrants ................ -- -- -- -- 12 -- -- 12
Vesting of restricted
stock grant ........................ -- -- -- -- 40 -- -- 40
Issuance of convertible
preferred stock in
private placement (net
of expenses of $212) ............... 150 -- -- -- 1,288 -- -- 1,288
Convertible subordinated
notes converted to
common stock ....................... -- -- 1,572 2 1,099 -- -- 1,101
Convertible redeemable
subordinated notes
converted to common
stock ............................. -- -- 150 -- 150 -- -- 150
Beneficial conversion
feature associated with
convertible redeemable
notes ............................. -- -- -- -- 214 -- -- 214
Debt and accrued liability
converted to common stock .......... -- -- 492 -- 456 -- -- 456
Preferred stock dividends ............ -- -- -- -- -- (75) -- (75)
Warrant grant ........................ -- -- -- -- 21 -- -- 21
Affiliate Practice
terminations ...................... -- -- -- -- -- -- (157) (157)
Imputed preferred stock
dividends ......................... -- -- -- -- 247 (247) -- --
Net loss ............................. -- -- -- -- -- (2,018) -- (2,018)
--------- --------- --------- --------- --------- --------- --------- ---------
Balances, March 31, 2004 ............. 150 $ -- 19,257 $ 19 $ 36,395 $(31,640) $ (1,408) $ 3,366
========= ========= ========= ========= ========= ========= ========= =========

THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THE CONSOLIDATED FINANCIAL STATEMENTS.
PLEASE REFER TO THE REPORTS OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRMS.

ILINC COMMUNICATIONS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(IN THOUSANDS)

FOR THE YEAR FOR THE YEAR FOR THE YEAR
ENDED ENDED ENDED
MARCH 31, MARCH 31, MARCH 31,
2004 2003 2002
------------ ------------ ------------

Cash flows from continuing operating activities:
Loss from continuing operations ................................. $ (2,293) $ (3,889) $ (1,062)
Adjustments to reconcile loss from continuing operations to
cash provided by (used in) continuing operating activities:
Provision for (recovery of) bad debts ........................ (148) 148 24
Depreciation and amortization ................................ 462 250 99
Warrant expense .............................................. 33 -- --
Stock compensation expense ................................... 40 51 44
Net gain on settlement of debt and other obligations ......... (349) -- --
Accretion of debt discount to interest expense ............... 292 226 --
Stock issued for contingent compensation ..................... 300 -- --
Changes in operating assets and liabilities, net of
business acquisitions:
Accounts receivable .......................................... (352) (177) (361)
Prepaid expenses and other current assets .................... (76) 55 (87)
Other assets ................................................. 5 (45) (11)
Accounts payable and accrued liabilities ..................... 753 922 948
Deferred revenue ............................................. 267 357 461
------------ ------------ ------------
Net cash provided by (used in) operating activities ....... (1,066) (2,102) 55
------------ ------------ ------------

Cash flows from investing activities:
Capital expenditures ......................................... (66) (64) (40)
Acquisitions, net of cash acquired ........................... (367) 35 (118)
Deferred acquisitions costs .................................. 44 -- --
Repayment (issuance) of notes receivable ..................... 25 (97) --
------------ ------------ ------------
Net cash used in investing activities ..................... (364) (126) (158)
------------ ------------ ------------

Cash flows from financing activities:
Proceeds from issuance of preferred stock .................... 1,500 -- --
Preferred stock dividends .................................... (75) -- --
Proceeds from issuance of long term debt ..................... 500 -- 5,775
Stock issuance expense ....................................... 14 -- --
Proceeds from exercise of stock options ...................... -- 20 --
Repayment of long-term debt .................................. (559) (393) (5,415)
Repayment of capital lease liabilities ....................... (242) (117) (65)
Financing costs incurred ..................................... (212) -- (832)
------------ ------------ ------------
Net cash provided by (used in) financing activities ....... 926 (490) (537)
------------ ------------ ------------

Cash flows from continuing operations ........................... (504) (2,718) (640)
Cash flows from discontinued operations ......................... 387 1,629 1,087
------------ ------------ ------------

Net change in cash and cash equivalents ................... (117) (1,089) 447

Cash and cash equivalents, beginning of period .................. 409 1,498 1,051
------------ ------------ ------------

Cash and cash equivalents, end of period ........................ $ 292 $ 409 $ 1,498
============ ============ ============

THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THE CONSOLIDATED FINANCIAL STATEMENTS.
PLEASE REFER TO THE REPORTS OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRMS.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. ORGANIZATION AND NATURE OF OPERATIONS

Headquartered in Phoenix, Arizona, iLinc Communications, Inc. ("iLinc"
or the "Company") is a leading provider of Web conferencing, audio conferencing
and collaboration software and services. The Company's software has become well
recognized for providing industry-leading software with one of the most robust
set of features and functionality. With over 15 years of combined e-Learning
expertise, iLinc provides proven solutions to corporate, government, and
education clients alike. As a comprehensive provider of e-Learning software and
services, iLinc's products and services are offered either as an integrated
suite or sold separately.

The Company began operations in March of 1998. Its formation included the
simultaneous rollup of fifty private businesses and an initial public offering.
The Company's initial goals included providing training enhancement services
over the Internet using a browser based system. In 2002, the Company shifted and
refined its focus away from its legacy business, settling on its current focus
on Web conferencing and audio conferencing and in doing so ultimately changed
its name to iLinc Communications, Inc. in February 2004.

2. BASIS OF PRESENTATION

The Company's consolidated financial statements have been prepared on a
basis which assumes that it will continue as a going concern and which
contemplates the realization of its assets and the satisfaction of its
liabilities and commitments in the normal course of business. The Company has a
significant working capital deficiency, and has historically suffered
substantial recurring losses and negative cash flows from operations. These
matters, among others, including those discussed above and the limited operating
history as Web conferencing and e-Learning company, raise substantial doubt
about the Company's ability to continue as a going concern.

Management's plan with regard to these matters include continued
development, marketing and licensing of its Web conferencing, audio conferencing
and e-Learning products and services through both internal growth and
acquisition. Although management continues to pursue these plans, there is no
assurance that the Company will be successful in obtaining sufficient revenues
from its products and services to provide adequate cash flows to sustain
operations. The consolidated financial statements do not include any adjustments
related to the outcome of this uncertainty.

During the year ended March 31, 2004, the Company discontinued its
dental practice management services segment. Accordingly, the Company has
reflected these operations as discontinued and has restated the prior year
consolidated financial statements to conform to such presentation. Discontinued
operations is discussed further in Note 3.

3. DISCONTINUED OPERATIONS

Effective January 1, 2004, the Company discontinued its dental practice
management services. In accordance with SFAS 144 "ACCOUNTING FOR IMPAIRMENT ON
DISPOSAL OF LONG-LIVED ASSETS", the Company has restated its historical results
to reflect its dental practice management service business segment as a
discontinued operation.

A summary of the results from discontinued operations for the years
ended March 31, 2004, 2003 and 2002 are as follows:

FOR THE YEAR ENDED MARCH 31,
2004 2003 2002
------------ ------------ ------------
(IN THOUSANDS)

Net revenue .................................. $ 128 $ 3,129 $ 6,582
Operating expenses ........................... (87) 3,934 4,682
------------ ------------ ------------
Income (loss) from operations ................ 215 (805) 1,900
Interest expense ............................. (86) (173) (842)
Interest income .............................. 29 197 247
Gain on termination of service agreements
with Affiliated Practices .................. 63 914 1,297
Gain on debt forgiveness ..................... 54 -- 4,265
Tax expense .................................. -- -- --
------------ ------------ ------------
Net income from discontinued operations ...... $ 275 $ 133 $ 6,867
============ ============ ============

Interest expense of $86,000, $173,000 and $842,000 for fiscal years 2004,
2003 and 2002 were allocated to the discontinued dental practice management
services business segment since it relates to specific debts that were incurred
in order to provide the dental practice management services.

A summary of the assets of our discontinued operations are as follows:

AS OF MARCH 31,
2004 2003
-------- --------
(IN THOUSANDS)

Accounts receivable, net ...................... $ -- $ 78
Prepaids and other current assets ............. -- 1
Notes receivable, net ......................... 301 521
Property and equipment, net of accumulated .... -- 20
-------- --------
$ 301 $ 620
======== ========

4. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

PRINCIPLES OF CONSOLIDATION

The consolidated financial statements of the Company include the
accounts of the Company and its wholly owned subsidiaries. All significant
intercompany accounts and transactions have been eliminated in consolidation.

USE OF ESTIMATES

The preparation of financial statements in conformity with accounting
principles generally accepted in the United States of America requires
management to make estimates and judgments that affect the reported amounts of
assets, liabilities, revenues and expenses and related disclosure of contingent
assets and liabilities. The more significant areas requiring use of estimates
relate to revenue recognition, accounts receivable and notes receivable
valuation reserves, realizability of intangible assets, realizability of
deferred income tax assets, and the evaluation of contingencies and litigation.
Management bases its estimates on historical experience and on various other
assumptions that are believed to be reasonable under the circumstances. The
results of such estimates form the basis for making judgments about the carrying
values of assets and liabilities that are not readily apparent from other
sources. Actual results may materially differ from these estimates under
different assumptions or conditions.

REVENUE RECOGNITION

aspect of our Service and Maintenance revenue is primarily generated from the
sale of our iLinc Web conferencing software on a periodic license basis (i.e.,
ASP or per minute), as well as, all service contracts that might include
hosting, and training services. Service and Maintenance revenue also includes
all revenue arising from maintenance and upgrade contracts that are sold with
our iLinc Web conferencing software purchases. Included in our Service and
Maintenance revenue are the revenues associated with our custom content
development services.

Sales of Software Licenses

In addition, in assessing whether collection is probable or not for a
given transaction, and therefore whether we should recognize the revenue, we
make estimates regarding the creditworthiness of the customer. Initial
creditworthiness is assessed through internal credit check processes, such as
credit applications or third party reporting agencies. Creditworthiness for
transactions to existing customers primarily relies upon a review of their prior
payment history. We do not request collateral or other security from our
customers, but access to the software may be prohibited if a customer fails to
make the payments required. If we determine that collection of a fee is not
reasonably assured, we defer the fee and recognize revenue at the time
collection becomes reasonably assured, which is generally upon the receipt of
payment or other change in circumstance.

Sales of Concurrent Licenses (ASP) and Per Minute Basis

Historically, a majority of our license revenue has been generated
under the purchase model with revenue recognized based on a one-time sale of a
perpetual license. In addition to that purchase model, we also offer a more
flexible monthly, fixed-fee subscription pricing model (ASP Model) and a
per-minute usage based model. Under our subscription or ASP model, a customer
may subscribe to a certain number of concurrent connections or seats for a fixed
period, often a year. Under this ASP method, we recognize the revenue associated
with these monthly, fixed-fee subscription arrangements each month on a straight
line basis over the term of the agreement. Other customers choose to avoid
annual commitments and instead use our Web conferencing and audio conferencing
products and services based upon a per minute or usage-based pricing model. Per
minute customers may also include those customers on an ASP model that incur
overage fees for usage in excess of the permitted number of seats or minutes in
excess of the minimum commitment. The per minute fees that include overage fees
are charged at the end of each month and recorded as revenue at the end of each
month as the services are provided. Customers with contractually established
minimum per minute fees are assessed the greater of the established minimum or
the actual usage at the end of each month. Customers wishing to avoid monthly
commitments may use the e-commerce portion of our web site that permits the use
our Web conferencing services on a pay-per-use basis, with no monthly minimum,
purchasing the services and paying for those services online by credit card.

Sales of Maintenance, Hosting and other Related Services

Sales of Custom Content Development Services

Sales by VAR's and Agents

Sales Reserves

Allowance for Doubtful Accounts

The allowance for doubtful accounts for iLinc Web collaboration product
sales is $24,000 and $172,000, respectively, as of March 31, 2004 and 2003 and
is based on our historical collection experience. Any adjustments to these
accounts are reflected in the income statement for the current period, as an
adjustment to revenue in the case of the sales reserve and as a general and
administrative expense in the case of the allowance for doubtful accounts.

SOFTWARE DEVELOPMENT COSTS

The Company accounts for software development costs in accordance with
SFAS No. 86, "Accounting for the Costs of Computer Software to be Sold, Leased
or Otherwise Marketed," whereby costs for the development of new software
products and substantial enhancements to existing software products are expensed
as incurred until technological feasibility has been established, at which time
any additional costs are capitalized. Technological feasibility is established
upon completion of a working model. Costs of maintenance and customer support
are charged to expense when related revenue is recognized or when those costs
are incurred, whichever occurs first. Software development costs incurred
subsequent to the establishment of technological feasibility have not been
significant to date, and all software development costs have been charged to
research and development expense in the accompanying consolidated statements of
operations.

CASH AND CASH EQUIVALENTS

The Company considers all highly liquid debt investments with remaining
maturities of three months or less at the date of acquisition to be cash
equivalents.

The Company maintains cash balances at various financial institutions.
Accounts at each institution are insured by the Federal Deposit Insurance
Corporation up to $100,000. The Company's accounts at these institutions may, at
times, exceed the federally insured limits.

PROPERTY AND EQUIPMENT

Property and equipment are stated at cost. Depreciation is provided
using the straight-line method over the estimated useful life of the various
classes of depreciable assets. During fiscal 2003, the Company changed the
estimated useful life on certain classes of its property and equipment to more
accurately reflect the change in the Company's business. The following classes
of depreciable assets were changed as follows:

Furniture & Fixtures from 7 years to 5 years
Equipment from 7 years to 5 years
Computer Equipment from 5 years to 3 years
Leasehold improvements shorter of 5 years or lease term

Maintenance and repairs are charged to expense whereas renewals and
major replacements are capitalized. Gains and losses from dispositions are
included in operations.

INTANGIBLE ASSETS

On April 1, 2002, the Company adopted SFAS No. 142, "Goodwill and Other
Intangible Assets" and as a result, the Company's goodwill is no longer
amortized. SFAS No. 142 requires that goodwill be tested annually (or more
frequently if impairment indicators arise) for impairment. Upon initial
application of SFAS No. 142, the Company determined there was no impairment of
goodwill. The Company has established the date of March 31 on which to conduct
its annual impairment test.

Had the Company adopted SFAS No. 142 on April 1, 2001, net income would
have increased by $91,000 for the year ended March 31, 2002 due to the
non-amortization of goodwill. The adoption of this statement would have
decreased the basic and diluted loss per share from continuing operations to
$0.08 from $0.09 for the year ended March 31, 2002.

The Company has made acquisitions of companies having operations or
technology in areas within its strategic focus and has recorded goodwill and
other intangible assets associated with the acquisitions (see Note 9). Future
adverse changes in market conditions or poor operating results of the underlying
acquired operations could result in losses or an inability to recover the
carrying value of the goodwill and other intangible assets thereby possibly
requiring an impairment charge in the future. As of March 31, 2004, the Company,
based on a third party full scope valuation, has identified no such impairment.

Debt issuance costs, which are included in other intangible assets, are
amortized using the effective interest rate method over the ten-year term of the
related debt obligations. At March 31, 2004 and 2003, debt issuance costs, net
of accumulated amortization, were $726,000 and $771,000, respectively.
Amortization of debt issuance costs have been reflected in interest expense in
the accompanying consolidated statements of operations and total $104,000,
$138,000, and $99,000 for the years ended March 31, 2004, 2003, and 2002,
respectively. These intangibles are amortized over their expected lives of 120
months.

Other intangibles primarily consist of the Quisic and LearnLinc
purchase consideration (see Note 9), which was allocated to purchased software
and customer relationship intangibles (see Note 7). Such other intangibles are
amortized over their expected benefit period of twenty-four to thirty-six
months.

LONG-LIVED ASSETS

The Company reviews for the impairment of long-lived assets whenever
events or changes in circumstances indicate that the carrying amount of an asset
may not be recoverable. The carrying amount of a long-lived asset is considered
impaired when anticipated undiscounted cash flows expected to result from the
use of the asset and its eventual disposition are less than its carrying amount.
The Company recorded an impairment charge totaling $390,000 for the year ended
March 31, 2003, which is included in net income from discontinued operations for
fiscal 2003. No such impairment charges were recorded for the years ended March
31, 2004 and 2002.

CUSTOMER CONCENTRATIONS

Accounts receivable represent license agreements entered into and
services rendered by the Company with its customers. The Company performs
periodic credit reports before recognizing sales to certain customers, but does
not receive collateral related to the receivables.

Revenues included one customer with transactions approximating 15% and
21% of net revenues for the years ended March 31, 2004 and 2003, respectively.
Revenues from international customers for the years ended March 31, 2004 and
2003 approximated $975,000 and $107,000, respectively.

Accounts receivable balances for one customer approximated 24% as a
percentage of the total balance outstanding at March 31, 2004 and for two
customers approximated 13% each as a percentage of the total balance outstanding
at March 31, 2003.

INCOME TAXES

The Company has recorded a full valuation allowance to reduce the
carrying value of its net deferred tax assets because it has concluded that it
is more likely than not that it will not be realized due to continuing operating
losses. The Company has considered future taxable income and ongoing prudent and
feasible tax planning strategies in assessing the need for the valuation
allowance. In the event the Company was to determine that it would be able to
realize its deferred tax assets in the future in excess of its net recorded
amount, an adjustment to the deferred tax asset would increase net income in the
period such a determination was made.

STOCK-BASED COMPENSATION

The fair value for options granted was estimated at the date of grant
using a Black-Scholes option pricing model with the following weighted-average
assumptions for the years ended March 31, 2004, 2003 and 2002:

2004 2003 2002
---- ---- ----

Risk free interest rate 3.73-4.40% 3.07-4.32% 3.87%
Dividend yield 0% 0% 0%
Volatility factors of the expected
market price of the Company's
common stock 70-139% 41% 75%
Weighted-average expected life of
Options 5-9 years 5-9 years 5-9 years

For purposes of pro forma disclosures, the estimated fair value of the
options is amortized to expense over the options' vesting period. The Company's
pro forma information follows (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS):

2004 2003 2002
------------- ------------- -------------

Net Income (loss) available to common
shareholders, as reported .......... $ (2,340) $ (3,756) $ 5,805
Plus: Stock-based employee
compensation expense
included in reported net
income (loss) .................... -- -- --
Less: Total stock-based
employee compensation
expense determined using fair
value based method ............... (168) (270) (286)
------------- ------------- -------------
Pro forma net income (loss) .......... $ (2,508) $ (4,026) $ 5,519
============= ============= =============

Earnings (loss) per share
Basic and Diluted - as reported ...... $ (0.14) $ (0.24) $ 0.49
============= ============= =============
Basic and Diluted - pro forma ........ $ (0.15) $ (0.26) $ 0.46
============= ============= =============

EARNINGS PER SHARE

Earnings per share are computed based upon the weighted average number
of shares of Common Stock and Common Stock equivalents outstanding during each
period. Outstanding options and warrants to purchase 9,930,519, 8,498,617, and
1,945,602 shares of Common Stock at exercise prices above the market value of
Common Stock were excluded from the calculation of earnings per share for the
years ended March 31, 2004, 2003 and 2002, respectively, because their effect
would have been antidilutive. Furthermore, a restricted stock grant of 450,000
shares (see Note 15) and 11,339,286 (2004) and 5,900,777 (2003) shares into
which preferred stock (Note 11) and debt (Note 10) are convertible have been
excluded from the 2004 and 2003 earnings per share calculation because their
effect would have been antidilutive.

FAIR VALUE OF FINANCIAL INSTRUMENTS

The carrying amounts of cash and cash equivalents, accounts receivables
and accounts payable approximate fair values due to the short-term maturities of
these instruments. The carrying amounts of the Company's long-term borrowings
and notes receivables (presented in assets both from continuing and discontinued
operations) as of March 31, 2004 and 2003, approximate their fair value based on
the Company's current incremental borrowing rates for similar type of borrowing
arrangements.

GUARANTEES AND INDEMNIFICATIONS

RECENT ACCOUNTING PRONOUNCEMENTS

encouraged. The adoption of SFAS No. 146 did not have a material effect on the
Company's consolidated financial position or results of operations.

On December 18, 2003 the SEC issued Staff Accounting Bulletin No. 104,
REVENUE RECOGNITION ("SAB 104"), which supersedes SAB 101, Revenue Recognition
in Financial Statements. SAB 104's primary purpose is to rescind accounting
guidance contained in SAB 101 related to multiple element revenue arrangements,
which was superseded as a result of the issuance of EITF 00-21, "Accounting for
Revenue Arrangements with Multiple Deliverables." The adoption of SAB 104 did
not have a material impact the Company's consolidated financial position or
results of operations.

In December 2003, the FASB issued Interpretation No. 46 ("FIN 46R")
(revised December 2003), "Consolidation of Variable Interest Entities, an
Interpretation of Accounting Research Bulletin No. 51" ("ARB 51"), which
addresses how a business enterprise should evaluate whether it has a controlling
interest in an entity though means other than voting rights and accordingly
should consolidate the entity. FIN 46R replaces FASB Interpretation No. 46 (FIN
46), which was issued in January 2003. Before concluding that it is appropriate
to apply ARB 51 voting interest consolidation model to an entity, an enterprise
must first determine that the entity is not a variable interest entity (VIE). As
of the effective date of FIN 46R, an enterprise must evaluate its involvement
with all entities or legal structures created before February 1, 2003, to
determine whether consolidation requirements of FIN 46R apply to those entities.
There is no grandfathering of existing entities. Public companies must apply
either FIN 46 or FIN 46R immediately to entities created after December 15, 2003
and no later than the end of the first reporting period that ends after March
15, 2004 to entities considered to be special purpose entities.. The adoption of
FIN 46R did not have a material impact on the Company's consolidated financial
position or results of operations.

RECLASSIFICATIONS

Certain prior year balances in the consolidated financial statements
have been reclassified to conform to the fiscal 2004 presentation.

5. NOTE RECEIVABLE

Note receivable consisted of the following:

MARCH 31,
-----------------------
2004 2003
--------- ---------
(IN THOUSANDS)
Note receivable ........................... $ 50 $ 75
Less: allowance for doubtful accounts ..... -- --
--------- ---------
50 75
Less: note receivable, current ............ (25) (25)
--------- ---------
$ 25 $ 50
========= =========

The remaining note receivable bears interest at 6%, with interest
payments due monthly and principal payments due in two equal installments on
August 1, 2004 and 2005.

6. PROPERTY AND EQUIPMENT, NET

Property and equipment consisted of the following:

MARCH 31,
-------------------------
2004 2003
---------- ----------
(IN THOUSANDS)
Furniture and fixtures ................... $ 253 $ 233
Equipment ................................ 303 373
Computer equipment ....................... 691 644
Leasehold improvements ................... 24 24
---------- ----------
Total property and equipment .......... 1,271 1,274
Less: accumulated depreciation ........... (961) (809)
---------- ----------
Property and equipment, net ........... $ 310 $ 465
========== ==========

Depreciation expense for the years ended March 31, 2004, 2003 and 2002
was $221,000, $100,000 and $99,000, respectively.

7. GOODWILL AND INTANGIBLE ASSETS, NET

Goodwill consisted of the following:

MARCH 31,
-------------------------
2004 2003
---------- ----------
(IN THOUSANDS)
Goodwill.................................. $ 9,190 $ 8,823
========== ==========

The changes in the carrying amount of the goodwill for the years ended
March 31, 2004 and 2003 (IN THOUSANDS):

Balance, March 31, 2002 .................. $ 7,479

Quisic acquisition .................... 1,695
Mentergy acquisition .................. 348
Mentergy acquisition adjustment ....... (20)
Learning-Edge acquisition adjustment .. (7)
ThoughtWare acquisition adjustment .... (27)
ThoughtWare escrow shares acquisition
adjustment .......................... (507)
Dexpo transfer to intangibles ......... (138)
---------
Balance, March 31, 2003 .................. 8,823

Mentergy acquisition, royalty accrual . 367
---------
Balance, March 31, 2004 .................. $ 9,190
=========

MARCH 31, 2004
-------------------------------------------------
GROSS CARRYING ACCUMULATED
AMOUNT AMORTIZATION NET
------------- ------------- -------------
(IN THOUSANDS)

AMORTIZED INTANGIBLE ASSETS:
Deferred offering costs ........ $ 887 $ (161) $ 726
Purchased software ............. 675 (343) 332
Customer relationship .......... 32 (29) 3
------------- ------------- -------------
$ 1,594 $ (533) $ 1,061
============= ============= =============

MARCH 31, 2003
-------------------------------------------------
GROSS CARRYING ACCUMULATED
AMOUNT AMORTIZATION NET
------------- ------------- -------------
(IN THOUSANDS)
AMORTIZED INTANGIBLE ASSETS:
Deferred offering costs ........ $ 1,020 $ (249) $ 771
Purchased software ............. 675 (118) 557
Customer relationship .......... 32 (14) 18
------------- ------------- -------------
$ 1,727 $ (381) $ 1,346
============= ============= =============

AGGREGATE AMORTIZATION EXPENSE FOR INTANGIBLES (IN THOUSANDS):

For the year ended March 31, 2004 $241
For the year ended March 31, 2003 $150
For the year ended March 31, 2002 --

ESTIMATED AMORTIZATION EXPENSE (IN THOUSANDS):
Fiscal Year
-----------
2005 $165
2006 113
2007 100
2008 83
2009 83

8. ACCOUNTS PAYABLE AND ACCRUED LIABILITIES

Accounts payable and accrued liabilities consisted of the following:

MARCH 31,
----------------------
2004 2003
--------- ---------
(IN THOUSANDS)

Accounts payable trade ................................ $ 1,000 $ 681
Accrued state sales tax ............................... 40 384
Accrued interest ...................................... 204 310
Amount payable to Quisic shareholders ................. 50 150
Amounts related to acquisitions ....................... 33 73
Amounts payable to third party providers .............. 327 --
Amounts payable to Interactive Alchemy ................ 149 --
Accrued salaries and related benefits ................. 190 160
Deferred rent liability ............................... 80 89
Lease termination liability ........................... 171 101
Other ................................................. 57 92
--------- ---------
Total accounts payable and accrued liabilities ..... $ 2,301 $ 2,040
========= =========

9. BUSINESS COMBINATIONS

LEARNING-EDGE, INC.

On October 1, 2001, the Company acquired all of the outstanding capital
stock of Learning-Edge, Inc.; an Arizona based private e-learning company. The
Company issued 1,950,000 common shares and $1.1 million of debt under the terms
of the acquisition agreement (see further discussion at Note 10). The Company
also assumed approximately $2.9 million of Learning-Edge debt as part of this
acquisition. The operating results of Learning-Edge are included with the
Company's as of October 1, 2001.

The purchase price has been calculated as follows:

LEARNING-EDGE
--------------
(IN THOUSANDS)

Issuance of iLinc common stock valued at $0.51
per share ......................................... $ 995
Issuance of iLinc debt ............................... 1,102
Acquisition costs .................................... 200
---------
Net purchase price, including acquisition costs ... 2,297

Assumed liabilities .................................. 2,946
---------
Total purchase price .............................. $ 5,243
=========

The total purchase price has been allocated to assets acquired and
liabilities assumed based upon their estimated fair values in accordance with
SFAS No. 141, "Business Combinations". The excess purchase price over the
estimated fair value of the tangible assets acquired and liabilities assumed has
been assigned to goodwill. Upon completion of an assessment of Learning-Edge's
operations, no separately identifiable intangible assets were found to exist.

The purchase price was originally allocated as follows:

PURCHASE PRICE
ALLOCATION
--------------
(IN THOUSANDS)

Current assets ............................................ $ 826
Property and equipment .................................... 274
Other long-term assets, including goodwill of $4,133 ...... 4,143
Current liabilities ....................................... (2,867)
Long-term obligations, excluding current maturities ....... (1,381)
Common stock, net of treasury shares ...................... (2)
Capital in excess of par value ............................ (993)
--------------
$ --
==============

THOUGHTWARE TECHNOLOGIES, INC.

The purchase price has been calculated as follows:

THOUGHTWARE
-----------
(IN THOUSANDS)

Issuance of iLinc common stock valued at $1.39
per share ......................................... $ 2,155
Acquisition costs .................................... 200
-----------
Net purchase price, including acquisition costs ... 2,355

Assumed liabilities .................................. 1,464
-----------
Total purchase price .............................. $ 3,819
===========

The total purchase price has been allocated to assets acquired and
liabilities assumed based upon their estimated fair values in accordance with
SFAS No. 141. The excess purchase price over the estimated fair value of the
tangible assets acquired and liabilities assumed has been assigned to goodwill.
Upon completion of an assessment of ThoughtWare's operations, no separately
identifiable intangible assets were found to exist.

The purchase price was originally allocated as follows:

PURCHASE PRICE
ALLOCATION
--------------
(IN THOUSANDS)

Current assets ........................................ $ 448
Property and equipment ................................ 163
Goodwill .............................................. 3,208
Current liabilities ................................... (1,543)
Long-term obligations, excluding current maturities ... (121)
Common stock, net of treasury shares .................. (2)
Capital in excess of par value ........................ (2,153)
-----------
$ --
===========

On March 29, 2003, the Company settled various disputes it had with the
former shareholders of ThoughtWare Technologies, Inc. The settlement resulted in
365,000 of the shares issued in connection with the acquisition being returned
to the Company. The Company valued the shares using the share price at the date
of acquisition and recorded the returned shares as a $507,000 decrease to
shareholders' equity and goodwill.

QUISIC CORPORATION

On June 14, 2002, the Company acquired certain assets of Quisic
Corporation ("Quisic"), a California based private Company in exchange for
2,000,000 shares of the Company's common stock and the assumption of $223,000 of
liabilities, together with an additional 500,000 shares of the Company common
stock that were placed into escrow to secure a revenue performance requirement.
That revenue performance target was not achieved and the Company demanded the
return of the shares of common stock. The shareholders of Quisic do not dispute
the right of the Company to obtain those shares. However, since the claims of
the plaintiffs in the Kepner-Tregoe litigation matter assert potential rights to
those shares, the shares were instead tendered to the registry of the trial
court pending resolution of the party's respective claims (Note 14). Those
500,000 shares are not counted as shares outstanding nor as treasury shares as
the performance contingency associated with those shares was not met and
accordingly are not reflected in earnings per share. The operating results of
Quisic have been included in the consolidated operations of the Company
commencing June 17, 2002.

The purchase agreement requires that the Company pay certain contingent
compensation to the seller if during the 5-year period following the closing
certain sales to PBS and others occur. Through December 31, 2003, the Company
had collected funds subject to this contingent provision, which resulted in
required contingent payments totaling $300,000. On December 31, 2003, the seller
agreed to convert the entire amount then due instead into 333,333 common shares
our common stock at the fair market price of $0.90 per share. During the fourth
quarter of fiscal 2004, the Company had invoiced for but not received additional
funds subject to this contingent provision, which resulted in accrued contingent
payments totaling $50,000 due at March 31, 2004 (Note 8).

The purchase price has been calculated as follows:

QUISIC
-----------
(IN THOUSANDS)
Issuance of iLinc common stock
valued at $0.92 per share .......................... $ 1,840
Acquisition costs .................................... 100
-----------
Net purchase price, including acquisition costs ... 1,940

Assumed liabilities .................................. 223
-----------
Total purchase price .............................. $ 2,163
===========

The total purchase price has been allocated to assets acquired and
liabilities assumed based upon their estimated fair values in accordance with
SFAS No. 141, "Business Combinations". The excess purchase price over the
estimated fair value of the tangible and identifiable intangible assets acquired
and liabilities assumed has been assigned to goodwill.

The purchase price of Quisic has been allocated as follows:

PURCHASE
PRICE ALLOCATION
----------------
(IN THOUSANDS)

Current assets ..................................... $ 186
Property and equipment ............................. 75
Goodwill ........................................... 1,695
Identifiable intangible assets ..................... 207
Current liabilities, including deferred revenue .... (323)
Common stock ....................................... (3)
Additional paid-in capital ......................... (1,837)
--------------
$ --
==============

MENTERGY

Effective November 4, 2002, the Company acquired certain assets of
LearnLinc Corporation, a wholly owned subsidiary of Mentergy, Inc., in exchange
for $500,000 and the assumption of $462,000 of liabilities. In addition, the
Company has agreed to pay a royalty of 20% for all cash revenues collected from
the sale or license of LearnLinc software over a three-year period. The first
$600,000 of sales are not subject to the royalty. The maximum amount due under
the Royalty Agreement is $5,000,000. From the date of acquisition through March
31, 2004, the Company has collected $2.4 million in cash from the sale or
license of iLinc software. The Company accounts for any such amounts to be paid
as additional purchase consideration in accordance with EITF No. 95-8 at the
time related revenues are recognized. The Company has accrued LearnLinc
royalties totaling $367,000 during fiscal year 2004. The operating results of
Mentergy have been included in the consolidated operations of the Company
commencing November 4, 2002.

The purchase price has been calculated as follows:

MENTERGY
-------------
(IN THOUSANDS)

Issuance of debt and payment of cash ................ $ 500
Acquisition costs ................................... 60
-------------
Net purchase price, including acquisition costs .. 560

Assumed liabilities ................................. 462
-------------
Total purchase price ............................. $ 1,022
=============

The total purchase price has been allocated to assets acquired and
liabilities assumed based upon their estimated fair values in accordance with
SFAS No. 141, "Business Combinations". The excess purchase price over the
estimated fair value of the tangible and identifiable intangible assets acquired
and liabilities assumed has been assigned to goodwill.

The purchase price of Mentergy has been allocated as follows:

PURCHASE
PRICE ALLOCATION
----------------
(IN THOUSANDS)

Current assets ..................................... $ 124
Property and equipment ............................. 50
Goodwill ........................................... 348
Identifiable intangible assets ..................... 500
Note Payable ....................................... (500)
Current liabilities, including deferred revenue .... (522)
--------------
$ --
==============

10. LONG-TERM DEBT

Long-term debt consisted of the following:

MARCH 31,
-----------------------------
2004 2003
------------ ------------
(IN THOUSANDS)

Convertible redeemable subordinated notes .... $ 5,625 $ 5,775
Convertible redeemable subordinated notes .... 500 --
Convertible subordinated notes, Series A ..... -- 849
Subordinated promissory notes ................ 913 1,072
Shareholders' notes payable .................. 287 430
Notes payable ................................ 40 503
------------ ------------
7,365 8,629

Less: Current portion of long-term debt ...... (961) (728)
Discount ............................... (882) (1,019)
Beneficial conversion feature .......... (1,078) (1,019)
------------ ------------
Long-term debt, net of current portion ....... $ 4,444 $ 5,863
============ ============

In March 2002, the Company completed a private placement offering (the
"Convertible Note Offering") raising capital of $5,775,000 that was used to
extinguish an existing line of credit. Under the terms of the Convertible Note
Offering, the Company issued unsecured subordinated convertible notes (the
"Convertible Notes"). The Convertible Notes bear interest at the rate of 12% per
annum and require quarterly interest payments, with the principal due at
maturity on March 29, 2012. The holders of the Convertible Note may convert the
principal into shares of the Company's common stock at the fixed price of $1.00
per share. The Company may force redemption by conversion of the principal into
common stock at the fixed conversion price, if at any time the 20 trading day
average closing price of the Company's common stock exceeds $3.00 per share. The
notes are subordinated to any present or future senior indebtedness. The
placement agent received a commission of $577,500 plus $173,250 as a
non-accountable expense reimbursement and received a warrant to purchase units
on the same basis as other investors representing ten percent of the gross
proceeds at a price of 110% of that paid by investors. As a part of the
Convertible Note Offering, the Company also issued warrants to purchase
5,775,000 shares of the Company's common stock for an exercise price of $3.00
per share. The Company may force redemption of the warrants if at any time the

20 trading day average closing price of the Company's common stock exceeds $5.50
per share, and the warrants expire on March 29, 2005. The fair value of the
warrants was estimated using a Black-Scholes pricing model with the following
assumptions: contractual and expected life of three years, volatility of 75%,
dividend yield of 0%, and a risk-free rate of 3.87%. A discount to the
Convertible Notes of $1,132,000 was recorded using this value, which is being
amortized to interest expense over the ten (10) year term of the Convertible
Notes. As the carrying value of the notes is less than the conversion value, a
beneficial conversion feature of $1,132,000 was calculated and recorded as an
additional discount to the notes and is being amortized to interest expense over
the ten (10) year term of the Convertible Notes. Upon conversion, any remaining
discount associated with the beneficial conversion feature will be expensed in
full. During fiscal 2004, holders with a principal balance totaling $150,000
converted their notes into 150,000 common shares of the Company. The underlying
common stock that would be issued upon conversion of these notes and upon
exercise of the associated warrants have been registered with the SEC and may be
sold pursuant to a resale prospectus dated May 24, 2004.

In October 2001, the Company issued $1.1 million of subordinated
promissory notes to the shareholders of Learning-Edge, Inc. under the terms of
the acquisition agreement (the "Learning-Edge Notes"). The Learning-Edge Notes
bear interest at rates ranging from at 7.5% to 9.0% and are due in two equal
installments on April 1, 2005 and on October 1, 2005, respectively. The terms of
the Learning-Edge Notes provided that if the Company raises additional capital
equal to or in excess of $3 million, 25% of the principal of the Learning-Edge
Notes is to be repaid. For each $500,000 raised above $3 million, the repayment
percentage increases by 15%. If more than $5 million is raised, 100% of the
principal of the Learning-Edge Notes is to be repaid. The holders of the
Learning-Edge Notes waived these accelerated payment provisions in relation to
the Convertible Note Offering. As a result of the capital raise in April of 2004
of $4.25 million, all of the outstanding balance of these notes have been fully
extinguished subsequent to March 31, 2004 with cash payments of $333,000 and
conversions of $583,000 of notes into 550,633 shares of the Company's common
stock.

The Company had issued in 1998 as a part of the consideration due to
Affiliated Practices certain subordinated promissory notes (the "Series A
Notes"). On September 19, 2003, all of the outstanding principal balance of the
Series A Notes, in the sum of $849,000, were converted into 1,572,222 shares of
the Company's common stock. A conversion price of $0.54 per share was used as
the fair price per share which was the preceding twenty trading day average
closing price of the Company's common stock. As a result of that conversion, the
Company recorded a $252,000 charge associated with the conversion of the Series
A Notes due to a difference in the closing price of the Company's common stock
on the day of conversion and the twenty trading day average closing price.
Holders of the Series A Notes included James M. Powers, Jr. who had received a
$76,000 Series A Note as a part of the consideration paid to him from his own
Affiliated Practice transaction in 1998.

In connection with the Company's IPO in March of 1998, the Company
issued $468,000 of notes (the "IPO Notes") to certain shareholders who had
provided capital prior to the IPO. Originally, interest accrued at the rate of
6% with the entire amount due on March 30, 2003. Many of the IPO Note holders
agreed to have the accrued interest added to the principal balance and extended
the maturity date to April 1, 2005 in exchange for quarterly payments of
interest and an increase in the interest rate to 10%. Several of the holders
agreed to accept a discounted sum in full payment of their IPO Note. The new
principal balance on these renewed and extended IPO Notes is $278,000 as of
March 31, 2004.

The aggregate maturities of long-term debt excluding capital leases for
each of the next five years subsequent to March 31, 2004 were as follows (IN
THOUSANDS):

2005 ...................................... $ 961
2006 ...................................... 779
2007 ...................................... --
2008 ...................................... --
2009 ...................................... --
Thereafter ................................ 5,625
---------
$ 7,365
=========

11. CAPITALIZATION

PREFERRED STOCK

The Company has the authority to issue ten million shares of preferred
stock, par value $.001 per share. On September 16, 2003, the Company completed
its private placement of convertible preferred stock with detachable warrants.
The Company sold 30 units at $50,000 each and raised a total of $1,500,000. Each
unit consisted of 5,000 shares of convertible preferred stock and a warrant to
purchase 25,000 shares of common stock. The convertible preferred stock is
convertible into the Company's common stock at a price of $0.50 per share
(subject to adjustment in certain events, with a floor of $0.30), and the
warrants are immediately exercisable at a price of $1.50 per share with a
three-year term. Accordingly, each share of preferred stock is convertible into
20 shares of common stock and retains a $10 liquidation preference. The Company
pays an 8% dividend to holders of the convertible preferred stock, and the
dividend is cumulative. The convertible preferred stock is non-voting and
non-participating. The shares of convertible preferred stock will not be
registered under the Securities Act of 1933, as amended, and were offered in a
private placement providing exemption from registration. The placement agent was
paid a commission of $150,000 or 10% of the gross proceeds plus $45,000, which
represented a 3% non-accountable expense fee and received a warrant to purchase
3 units at the same terms of the original units. In addition, the Company paid
$17,000 in legal and accounting fees bringing the net proceeds raised to
$1,288,000.

The Company used the net proceeds for general working capital, to
expand its sales and marketing activities and to retire certain acquisition
related liabilities. The cash proceeds of the private placement of convertible
preferred stock was allocated pro-rata between the relative fair values of the
preferred stock and warrants at issuance using the Black Scholes valuation model
for valuing the warrants. After allocating the proceeds between the preferred
stock and warrant, an effective conversion price was calculated for the
convertible preferred stock to determine the beneficial conversion discount for
each share. The aggregate value of the warrants and the beneficial conversion
discount of $247,000 are considered a deemed dividend in the calculation of loss
per share. Subsequent to March 31, 2004, holders of 22,500 shares converted to
450,000 shares of common stock.

COMMON STOCK

As of March 31, 2004, the Company is authorized to issue 100 million
shares of common stock.

The Company has acquired treasury stock from certain Affiliated
Practices for the payment of receivables and purchase of property and equipment.

PERFORMANCE CRITERIA SHARES VESTED
--------------------------------------------------------------------- ---------------

In connection with the restricted stock grant, the Company loaned the
Chief Executive Officer $179,000 to fund the immediate tax consequences of the
grant. The Company recognized a $179,000 charge to income at the date of grant.

WARRANTS

On November 19, 2003, the Company issued a warrant to purchase 250,000
shares of common stock to an advisor of the Company in exchange for certain
advisory and consulting services pursuant to a written advisory agreement that
will be provided to the Company over a three-year contractual period. The
warrants are exercisable for shares of the Company's common stock at a price of
$0.40. The warrant contained a provision that prohibited the delivery of shares
even if exercised until after February 5, 2004. The warrants are currently
treated as a variable plan grant; accordingly, the warrant will be revalued at
each quarter end and the portion related to the cumulative expired services
period less prior charges recorded will be recorded as a charge to expense
during the period. The warrants were valued using the Black-Scholes model to
calculate a fair value of $0.73 per share at March 31, 2004. A portion of the
fair value totaling $20,000 was recognized for fiscal 2004.

The Company issued warrants to purchase 887,752 shares of the Company's
common stock to Bank One, the Company's prior lender, and the Company's legal
counsel exercisable at prices ranging from $0.42 to $1.50 per share. The Company
valued and expensed these warrants at $44,000 in fiscal 2002.

The Company has issued other warrants in conjunction with various debt
and equity offerings. Please refer to the summary at Note 13.

12. INCOME TAXES

Significant components of the provision for income taxes were as
follows (IN THOUSANDS):

YEAR ENDED YEAR ENDED YEAR ENDED
MARCH 31, MARCH 31, MARCH 31,
2004 2003 2002
----------- ----------- ------------

Current tax expense:
Federal ..................... $ -- $ -- $ 2,023
State ....................... -- -- 384
----------- ----------- ------------
Total current ............. -- -- 2,407
----------- ----------- ------------
Deferred tax expense:
Federal ..................... -- -- (2,023)
State ....................... -- -- (384)
----------- ----------- ------------
Total deferred ............ -- -- (2,407)
----------- ----------- ------------
Expense for income taxes ....... $ -- $ -- $ --
=========== =========== ============

Significant components of the Company's deferred tax assets
(liabilities) were as follows (IN THOUSANDS):

MARCH 31,
-------------------------
2004 2003
---------- ----------

Deferred tax assets:
Reserves for uncollectible accounts ........ $ 98 $ 686
Deferred revenue ........................... 412 271
Accrued expenses ........................... 160 158
Net operating loss carryforward ............ 10,026 8,779
Organizational costs ....................... -- --
Other ...................................... 19 25
---------- ----------
Total deferred tax assets .................. 10,715 9,919
---------- ----------

Deferred tax liabilities:

Property and equipment ..................... (18) (36)
Management services agreement .............. -- --
---------- ----------
Total deferred tax liabilities ........... (18) (36)
---------- ----------

Net deferred tax asset ........................ 10,697 9,883
Less: valuation allowance .................. (10,697) (9,883)
---------- ----------
Net deferred tax asset ..................... $ -- $ --
========== ==========

The differences between the statutory federal tax rate and the
Company's effective tax rate on continuing operations were as follows (IN
THOUSANDS):

YEAR ENDED YEAR ENDED YEAR ENDED
MARCH 31, MARCH 31, MARCH 31,
2004 2003 2002
---------- ---------- ----------

Tax (benefit) at U.S. Statutory rate (34%) ............ $ (780) $ (1,322) $ (361)
State income taxes (benefit), net of federal tax ...... (62) (167) 254
Nondeductible expenses and other ...................... (68) (491) 1,530
Change in valuation allowance, net .................... 910 1,980 (1,423)
---------- ---------- ----------
Total tax expense (benefit) ........................ $ -- $ -- $ --
========== ========== ==========

At March 31, 2004, the Company had federal and State of Arizona net
operating loss carry-forwards available to reduce future taxable income of
approximately $26 million and $11 million, respectively, which begin to expire
in 2018 and 2004, respectively. The Company has certain net operating losses in
other states relating to its acquisitions (see Note 9). The Company is currently
quantifying such net operating losses and evaluating the Company's ability to
use them. The Company recorded a valuation allowance for its entire deferred tax
asset because it concluded it is not likely it would be able to realize the tax
assets due to the lack of profitable operating history of its implementation of
the e-Learning plan.

In accordance with Internal Revenue Code Section 382, the annual
utilization of net operating loss carry-forwards and credits existing prior to a
change in control, as defined, in the Company or a company the Company has
acquired may be substantially limited. Accordingly, the utilization of a
substantial portion of the Company's net operating loss carry-forwards is
limited, such as net operating loss carry-forwards are either related to the
acquisition of ThoughtWare Technologies, Learning-Edge, Inc. and other acquired
entities, or are related to current operations during which change in control
events may have occurred.

13. STOCK OPTION PLANS AND WARRANTS

The Company grants stock options under its 1997 Stock Compensation Plan
(the "Plan"). The Company recognizes stock-based compensation issued to
employees at the intrinsic value between the exercise price of options granted
and the fair value of stock for which the options may be exercised. However, pro
forma disclosures as if the Company recognized stock-based compensation at the
fair value of the options themselves are presented below.

Under the Plan, as amended, the Company is authorized to issue
3,500,000 shares of Common Stock pursuant to "Awards" granted to officers and
key employees in the form of stock options.

There were 2,282,855 and 1,835,865 options granted under the Plan, at
March 31, 2004 and 2003, respectively. The Compensation Committee administers
the Plan. These stock options have contractual terms of 10 years and have an
exercise price no less than the fair market value of the stock at grant date.
The options vest at varying rates over a one to five year period.

Following is a summary of the status of the Company's stock options as
of March 31, 2004 and for the three years then ended:

WEIGHTED
NUMBER OF AVERAGE WEIGHTED AVERAGE
SHARES UNDERLYING EXERCISE FAIR-VALUE OF
OPTIONS PRICES OPTIONS GRANTED
------------------ ------------ ------------------

Outstanding at March 31, 2001................... 1,643,173 $ 2.50

Granted......................................... 515,765 0.65 $ 0.44
==================
Exercised....................................... (6,250) 0.50
Forfeited....................................... (429,750) 2.68
Expired......................................... --
------------------ ------------
Outstanding at March 31, 2002................... 1,722,938 1.90

Granted......................................... 383,130 0.65 $ 0.37
==================
Exercised....................................... (23,958) 0.81
Forfeited....................................... (246,245) 0.71
Expired......................................... -- --
------------------ ------------
Outstanding at March 31, 2003................... 1,835,865 1.82

Granted......................................... 632,500 0.67 $ 0.56
==================
Exercised....................................... -- --
Forfeited....................................... (185,510) 2.64
Expired......................................... -- --
------------------ ------------
Outstanding at March 31, 2004................... 2,282,855 $ 1.43
================== ============

The following table summarizes information about stock options
outstanding at March 31, 2004:

OPTIONS OUTSTANDING OPTIONS EXERCISABLE
------------------------------------------------------ ----------------------------
WEIGHTED WEIGHTED
AVERAGE WEIGHTED AVERAGE AVERAGE
NUMBER OF EXERCISE REMAINING CONTRACTUAL NUMBER OF EXERCISE
SHARES PRICE LIFE (YEARS) SHARES PRICE
-------------- ------------- ------------------------- ------------- -------------

$ 0.01 - $ 0.99 1,592,456 $ 0.59 7.92 909,253 $ 0.54
$ 1.00 - $ 1.99 87,125 $ 1.72 6.12 87,125 $ 1.72
$ 2.00 - $ 2.99 430,000 $ 2.22 5.28 378,000 $ 2.25
$ 3.00 - $ 8.50 173,274 $ 6.98 4.08 156,596 $ 7.08
-------------- ------------
2,282,855 1,530,974
============== ============

Subsequent to March 31, 2004, the Company granted certain employees
stock options to purchase a total of 22,000 shares of common stock at an
exercise price of $1.10, and a total of 36,000 shares of common stock at an
exercise price of $1.00. Subsequent to the fiscal year end, five former
employees of the Company exercised stock options representing 128,000 shares of
the Company's common stock, with exercise prices between $0.50 and $0.65 per
share.

The following table summarizes information about stock purchase
warrants outstanding at March 31, 2004:

WARRANTS OUTSTANDING WARRANTS EXERCISABLE
------------------------------------------------------ ----------------------------
WEIGHTED WEIGHTED
AVERAGE WEIGHTED AVERAGE AVERAGE
NUMBER OF EXERCISE REMAINING CONTRACTUAL NUMBER OF EXERCISE
SHARES PRICE LIFE (YEARS) SHARES PRICE
-------------- ------------- ------------------------- ------------- -------------

$ 0.40 - $ 0.40 250,000 $ 0.40 2.64 250,000 $ 0.40
$ 0.42 - $ 0.42 543,182 $ 0.42 7.39 393,182 $ 0.42
$ 0.44 - $ 0.44 132,972 $ 0.44 7.45 132,972 $ 0.44
$ 0.50 - $ 0.50 25,000 $ 0.50 1.75 25,000 $ 0.50
$ 1.50 - $ 1.50 921,510 $ 1.50 3.39 171,510 $ 1.50
$ 3.00 - $ 3.00 5,775,000 $ 3.00 0.99 5,775,000 $ 3.00
-------------- ------------
7,647,664 6,747,664
============== ============

14. COMMITMENTS AND CONTINGENCIES

LEASE COMMITMENTS

The Company leases a portion of its property and equipment under the
terms of capital and operating leases. The capital leases bear interest at
varying rates ranging from 8.9% to 22.8% and require monthly payments.

Assets recorded under capital leases, at March 31, 2004, consisted of
the following (IN THOUSANDS):

Cost ........................................ $ 351
Less: accumulated amortization .............. (204)
----------
Total ....................................... $ 147
==========

Future minimum lease payments under capital leases and noncancelable
operating leases with initial or remaining terms of one or more years consisted
of the following at March 31, 2004 (IN THOUSANDS):

CAPITAL OPERATING
----------- -----------

Amounts past due .............................. $ 167 $ 79
2005 .......................................... 150 664
2006 .......................................... 17 639
2007 .......................................... -- 463
2008 .......................................... -- 88
2009 .......................................... -- 89
Thereafter .................................... -- 188
----------- -----------
Total minimum obligations ..................... 334 $ 2,210
===========

Less: amount representing interest ............ (30)
-----------
Present value of minimum obligations .......... 304
Less: current portion ......................... (289)
-----------
Long-term obligation at March 31, 2004 ........ $ 15
===========

The Company incurred rent expense of $470,000, $542,000 and $335,000 in
fiscal 2004, 2003 and 2002, respectively.

As a part of the discontinued dental practice management services
segment, the Company leased facilities in Houston, Texas on behalf of one of its
Affiliated Practices consisting of 1,500 square feet with a ten-year term
costing $2,800 per month. The Affiliated Practice vacated the premises without
notice to the Company even though he had assumed the lease. The Company is
currently seeking reimbursement for any and all amounts owed on this lease from
the Affiliated Practice and is seeking to terminate the lease with the current
landlord. At March 31, 2004, the Company has an accrual totaling $93,000 with
respect to termination of this lease.

EMPLOYMENT AGREEMENTS

As of March 31, 2004, the Company had entered into employment
agreements with Mr. Powers, Mr. Dunn, Mr. Zuckerman, and Mr. Cocozza, all of
whom are officers and two of whom are directors of the Company. Each of these
agreements provides for an annual base salary in an amount not less than the
initial specified amount and entitles the employee to participate in all iLinc
compensation plans in which other executive officers of iLinc participate. Each
agreement establishes a base annual salary and provides for annual bonuses based
on the Management Incentive Plan, as adopted by the Board of Directors, renews
automatically, and is subject to the right of iLinc to terminate said employment
at any time. Under each of the employment agreements, if iLinc terminates the
employee's employment without cause (as therein defined), Mr. Powers, Mr. Dunn
and Mr. Zuckerman will be entitled to a payment equal to twelve months' salary.
Mr. Cocozza will be entitled to a payment equal to nine months' salary.
Additionally, Mr. Powers, Mr. Dunn, and Mr. Zuckerman's employment agreements
provide for a severance payment equal to one (1) year's compensation in the
event of termination of employment following a change in control of the Company
(as defined therein). Each of the foregoing agreements also contains a covenant
limiting competition with the Company for one year following termination of
employment. Subsequent to year-end, Mr. Zuckerman resigned from his employment
with iLinc without any severance compensation. The minimum aggregate salary
provisions under the contracts totals $506,000 in fiscal 2005.

LITIGATION

ROYALTY AGREEMENTS

In connection with the acquisition of certain assets of Mentergy, Inc.,
the Company agreed to pay a royalty of 20% for all cash revenues collected from
the sale or license of LearnLinc software over a three-year period. The first
$600,000 of sales are not subject to the royalty. The maximum amount due under
the Royalty Agreement is $5,000,000. As a result of the acquisition of certain
assets of Quisic and the acquisition of ThoughtWare, the Company is party to
other agreements to pay royalties to third-party providers of online courseware.
These agreements call for payments to be made on a per user or percent of
revenue basis and expire in fiscal 2005 and 2010.

STOCK EXCHANGE LISTING

The American Stock Exchange's continued listing standards require that
the Company maintain stockholder's equity of at least $4.0 million if the
Company has losses from continuing operations and/or net losses in three of its
four most recent fiscal years. While the Company has sustained losses in three
of its four most recent fiscal years, and had less than $4.0 million of
stockholder's equity at March 31, 2004, the Company raised approximately $0.9
million in additional equity capital, converted certain other debt to equity and
completed an acquisition subsequent to the fiscal year end and therefore has as
of June 21, 2004 stockholder's equity in excess of the $4.0 million requirement.
If in the future, the Company fails to maintain a sufficient level of
stockholder's equity in compliance with those and other listing standards of the
American Stock Exchange then the Company would be required to submit a plan to
the American Stock Exchange describing how it intended to re-gain compliance
with the requirements.

CUSTOM CONTENT DEVELOPMENT

Effective May 1, 2003, the Company terminated the employment of certain
employees that had provided custom content development services. Those employees
were permitted to create a new company, Interactive Alchemy, Inc. ("IA") and
simultaneously entered into a non-cancelable three-year subcontractor agreement
with the Company. IA continues to provide custom content development services to
the Company for its customers in exchange for a fixed percentage of the
Company's custom content project fee. The Company provides IA with certain
facilities and administrative support for which in exchange it receives a
specified amount of support services. During fiscal 2004, the Company incurred
approximately $800,000 of fees to IA in connection with this agreement. The
Company has open accounts payable and accrued liabilities to IA of approximately
$149,000 as of March 31, 2004.

15. RELATED PARTY TRANSACTIONS

The vesting of the incentive shares accelerates based on the Company's
share price as follows:

PERFORMANCE CRITERIA SHARES VESTED
--------------------------------------------------------------------- ---------------

During fiscal 2004 and 2003, the Company recognized $18,200 and $2,500
respectively of legal expense to the Bogatin law firm of which a member of the
Company's Board of Directors is a partner.

In May of 2003 Barnhill's Buffet purchased 50 LearnLinc Core Licenses
with Voice over IP and 2- way Live Videoconferencing plus annual maintenance for
$62,000. The remaining balance due under this contract was $28,000 at March 31,
2004. The price paid and the payment terms granted to Barnhill's was consistent
with price paid and the terms extended to other customers of the Company. James
M. Powers, Jr. is a co-founder and director of Barnhill's Buffet.

Please refer to other related party transactions discussed in Note 10.

16. SUPPLEMENTAL CASH FLOW INFORMATION

YEAR ENDED YEAR ENDED YEAR ENDED
MARCH 31, MARCH 31, MARCH 31,
2004 2003 2002
----------- ----------- -----------
(IN THOUSANDS)

Cash paid
Interest ............................................................... $ 1,047 $ 849 $ 1,137
Income taxes ........................................................... -- -- --
Supplemental information on non-cash transactions
Subordinated notes, Series A conversion into common shares ............. 849 -- --
Debt conversion into common shares ..................................... 156 -- --
Convertible redeemable subordinated notes converted into
common shares ........................................................ 150 -- --
Issuance of common stock in connection with acquisitions ............... -- 1,840 3,150
Issuance of notes payable in connection with acquisitions .............. -- 250 1,102
Notes payable offset against receivables from Affiliated
Practices ............................................................ -- 362 656
Conversion of receivables from Affiliated Practices to notes
receivables .......................................................... -- -- 204
Capital leases incurred for equipment .................................. -- -- 373
Treasury stock acquired for payment of receivable from
Affiliated Practices and purchase of property and equipment .......... -- -- 15
Notes payable offset against future management service fees ............ -- -- 122
Accrued interest capitalized to notes payable .......................... -- 93 --
Escrow shares returned in connection with ThoughtWare
acquisitions ......................................................... -- 507 --

17. QUARTERLY FINANCIAL DATA (UNAUDITED)

The following table sets forth summary quarterly results of operations
for the Company for the years ended March 31, 2004 and 2003:

FIRST SECOND THIRD FOURTH
2004 QUARTER QUARTER QUARTER QUARTER
---- ------------ ------------ ------------ ------------
(IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

Net revenue ................................................ $ 1,342 $ 1,393 $ 1,580 $ 1,591
Operating expenses ......................................... 1,522 1,641 1,788 2,342
Loss from operations ....................................... (180) (248) (208) (751)
Loss from continuing operations before income taxes ........ (135) (590) (473) (1,095)
Income taxes ............................................... -- -- -- --
Loss from continuing operations ............................ (135) (590) (473) (1,095)
Income (loss) from discontinued operations ................. 9 129 150 (13)
Net loss ................................................... $ (126) $ (461) $ (323) $ (1,108)
Loss available to common shareholders ...................... $ (126) $ (723) $ (352) $ (1,139)
Basic and diluted per share data: (1)
Loss per common share from continuing operations ......... $ (0.01) $ (0.05) $ (0.03) $ (0.06)
Income (loss) per common share from discontinued
operations ........................................... $ 0.00 $ 0.01 $ 0.01 $ 0.00
Weighted average common share outstanding:
Basic and diluted ........................................ 15,798 16,025 17,304 17,667

FIRST SECOND THIRD FOURTH
2003 QUARTER QUARTER QUARTER QUARTER
---- ------------ ------------ ------------ ------------
(IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

Net revenue ................................................ $ 1,131 $ 1,141 $ 1,074 $ 730
Operating expenses ......................................... 1,139 1,727 1,581 2,301
Loss from operations ....................................... (8) (586) (507) (1,571)
Loss from continuing operations before income taxes ........ (359) (948) (889) (1,693)
Income taxes ............................................... -- -- -- --
Loss from continuing operations ............................ (359) (948) (889) (1,693)
Income (loss) from discontinued operations ................. 4 594 (78) (387)
Loss available to common shareholders ...................... $ (355) $ (354) $ (967) $ (2,080)
Basic and diluted per share data: (1)
Loss per common share from continuing operations ......... $ (0.02) $ (0.06) $ (0.05) $ (0.12)
Income (loss) per common share from discontinued
operations ........................................... $ 0.00 $ 0.04 $ 0.00 $ (0.02)
Weighted average common share outstanding:
Basic and diluted ........................................ 14,429 16,137 16,138 16,134

--------------

(1) Earnings per share are computed independently for each of the quarters
presented. Therefore, the sum of the quarterly earnings per share does not
equal the total computed for the year due to stock transactions that
occurred.

18. SUBSEQUENT EVENTS

In April of 2004, the Company completed a private placement offering
with gross proceeds of $4.25 million that provided the Company $3.8 million of
net proceeds. Under the terms of this offering, the Company issued $3,187,500 in
unsecured senior notes and 1,634,550 shares of Common Stock of the Company. The
senior notes were issued as a series of notes pursuant to a unit purchase and
agency agreement. The senior notes are unsecured, non-convertible, and the

purchasers received no warrants. The placement agent received a commission equal
to 10% of the gross proceeds together with a warrant for the purchase of 163,455
shares of the Company's common stock at a price equal to 120% of the price paid
by investors. The senior notes bear interest at a rate of 10% per annum and
accrued interest is due and payable on a quarterly basis beginning July 15,
2004, with principal due at maturity on July 15, 2007. The senior notes are
redeemable by the Company at 100% of the principal value at any time after July
15, 2005. The senior notes are unsecured obligations of the Company but are
senior in right of payment to all existing and future indebtedness of the
Company. Individuals and entities participating in this offering have the right
to demand registration of the common stock issued therefrom upon written notice
to the Company and also have piggy-back registration rights should the company
file a registration statement before the shares are otherwise registered.

On June 3, 2004, the Company executed an agreement to acquire
substantially all of the assets of and assume certain liabilities of Glyphics
Communications, Inc., a Utah based private company that is a provider of
comprehensive audio conferencing products and services. The acquisition had a
stated effective date of June 1, 2004 and was fully consummated on June 14,
2004. The purchase price, which is expected to total $5.568 million, is based on
a multiple of the Glyphics' 2003 estimated annual audited net audio conferencing
business revenues. The purchase price will be paid with the assumption of
approximately $2.114 million in specific liabilities, with the balance paid
using the Company's common stock at the fixed price of $1.05 per share, or an
estimated 3.524 million shares. The actual purchase price to be paid, and the
resulting number of shares to be issued will be based upon the audited results
that are expected to be obtained within sixty days of the closing date. Twenty
percent of the consideration due is being held in escrow. Amounts held in escrow
will be available to the Company to satisfy contingent claims and seller's
indemnification obligations. Amounts held in escrow also may be returned to the
Company in the event that audio conferencing revenue performance measures
required to be obtained by the Company during the 2004 calendar year are not
met. Individuals and entities participating in this transaction who are
shareholders receiving the Company's common stock have the right to demand
registration of the common stock issued therefrom upon written notice, one year
from the date of the transaction, to the Company and also have piggy-back
registration rights should the Company file a registration statement before the
shares are otherwise registered.

On April 9, 2004, one holder of a subordinated promissory note relating
to the Learning-Edge acquisition converted the unpaid principal balance of the
note of $47,057 into 44,817 shares of the Company's common stock.

On April 13, 2004, an investor of the 2003 private placement of
preferred stock with detachable warrants converted 2,500 shares of the Company's
preferred stock into 50,000 shares of the Company's common stock.

Effective April 15, 2004, Preston A. Zuckerman terminated his
employment with the Company and resigned from the board of directors. The note
conversion and settlement agreement associated with this termination resulted in
the conversion of promissory notes relating to the Learning-Edge acquisition
totaling $766,969 converting into 272,378 shares of the Company's common stock,
payment of $40,000 of deferred compensation and a new promissory note in the
amount of $230,757. On June 4, 2004, this promissory note was converted to
233,088 shares of the Company's common stock.

During May 2004 and June 2004, all holders of the unsecured
subordinated convertible notes, relating to the February 2004 capital raise of
$500,000, converted the notes into 714,285 shares of common stock of the
Company.

On June 16, 2004, an investor of the 2003 private placement of
preferred stock with detachable warrants converted 20,000 shares of the
Company's preferred stock into 400,000 shares of the Company's common stock.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE

On April 3, 2003 the Company dismissed PricewaterhouseCoopers LLP as
its independent accountants and engaged BDO Seidman, LLP. The Company's Audit
Committee and Board of Directors participated in and approved the decision to
change independent accountants. BDO Seidman, LLP audited the consolidated
financial statements of the Company for the fiscal years ended March 31, 2004
and 2003.

The report of PricewaterhouseCoopers LLP on the consolidated financial
statements for the fiscal year ended March 31, 2002 contained no adverse opinion
or disclaimer of opinion and was not qualified as to audit scope or accounting
principle, except that the report contained an explanatory paragraph expressing
substantial doubt regarding the Company's ability to continue as a going
concern.

In connection with its audit for the fiscal years ended March 31, 2002
and through April 3, 2003, there have been no disagreements with
PricewaterhouseCoopers LLP on any matter of accounting principles or practices,
financial statement disclosure or auditing scope or procedure, which
disagreements if not resolved to the satisfaction of PricewaterhouseCoopers LLP
would have caused them to make reference thereto in their report on the
consolidated financial statements for such years.

During the fiscal year ended March 31, 2002 and through April 3, 2003,
there have been no reportable events (as defined in Regulation S-K Item
304(a)(1)(v)).

For the fiscal year of the Company ended March 31, 2002 and the
subsequent interim period through April 3, 2003, the Company did not consult
with BDO Seidman, LLP regarding the application of accounting principles to a
specified transaction, type of audit opinion that might be rendered on the
Registrant's financial statements, or any other accounting, auditing or
reporting matters.

ITEM 9A. CONTROLS AND PROCEDURES

We evaluated the design and operation of our disclosure controls and
procedures to determine whether they are effective in ensuring that we disclose
the required information in a timely manner and in accordance with the
Securities Exchange Act of 1934, as amended, or the Exchange Act, and the rules
and forms of the Securities and Exchange Commission. Management, including our
principal executive officer and principal financial officer, supervised and
participated in the evaluation. The evaluation was completed as of the end of
the period covered by the report. The principal executive officer and principal
financial officer concluded, based on their review, that our disclosure controls
and procedures, as defined by Exchange Act Rules 13a-14(c) and 15d-14(c), are
effective and ensure that we disclose the required information in reports that
we file under the Exchange Act and that the filings are recorded, processed,
summarized and reported within the time periods specified in Securities and
Exchange Commission rules and forms. No significant changes were made to our
internal controls or other factors that could significantly affect these
controls subsequent to the date of their evaluation.

A control system, no matter how well conceived and operated, can
provide only reasonable, not absolute, assurance that the objectives of the
control system are met. Because of the inherent limitations in all control
systems no evaluation of controls can provide absolute assurance that all
control issues if any, within a company have been detected.

PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

The information required by this item with respect to the Company's
directors and executive officers and compliance by the Company's directors,
executive officers and certain beneficial owners of the Company's Common Stock
with Section 16(a) of the Securities and Exchange Act of 1934 will be set forth
under the captions "Election of Directors' and "Section 16 Reports" in the
Company's definitive Proxy Statement (the "2004 Proxy Statement") for its 2004
annual meeting of stockholders, which sections are incorporated herein by
reference. The Company's Code of Ethics will be set forth in the Company's 2004
Proxy Statement, with such information incorporated herein by this reference.

ITEM 11. EXECUTIVE COMPENSATION

The information required by this item will be set forth in the section
entitled "Executive Compensation" in the 2004 Proxy Statement, which section is
incorporated herein by reference.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND
RELATED SHAREHOLDER MATTERS

The information required by this item will be set forth in the section
entitled "Security Ownership of Certain Beneficial Owners and Management" in the
2004 Proxy Statement, which section is incorporated herein by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

The information required by this item will be set forth in the section
entitled "Certain Transactions" in the 2004 Proxy Statement, which section is
incorporated herein by reference.

In May of 2003 Barnhill's Buffet purchased 50 LearnLinc Core Licenses
with Voice-over-IP and 2- way Live Videoconferencing plus annual maintenance for
$62,000. The remaining balance due under this contract was $28,000 at March 31,
2004. The price paid and the payment terms granted to Barnhill's was consistent
with price paid and the terms extended to other customers of the Company. James
M. Powers, Jr. is a co-founder and director of Barnhill's Buffet.

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

BDO Seidman, LLP audited our consolidated financial statements for the
years ended March 31, 2004 and 2003. AUDIT AND NON-AUDIT FEES

Aggregate fees for professional services rendered to the Company by BDO
Seidman, LLP for the years ended March 31, 2004 and 2003, were as follows:

SERVICES PROVIDED 2004 2003
--------------- --------------
Audit Fees $ 190,293 $ 98,000
Audit Related Fees 26,025 --
Tax Fees 1,050 --
All Other Fees -- --
--------------- --------------
Total $ 217,368 $ 98,000
=============== ==============

AUDIT FEES. The aggregate fees billed for the years ended March 31,
2004 and 2003 were for the audits of the Company's consolidated financial
statements and reviews of the Company's interim consolidated financial
statements included in the Company's annual and quarterly reports, and for
services provided with respect to the Company's other regulatory filings

AUDIT RELATED FEES. The aggregate fees billed for the years ended March
31, 2004 and 2003 were primarily for services provided for review and
consultation on acquisition and capital raising transactions.

TAX FEES. The aggregate fees billed for the years ended March 31, 2004
and 2003 were for miscellaneous tax consulting services related to acquisition
accounting.

AUDIT COMMITTEE PRE-APPROVAL POLICIES AND PROCEDURES

The Audit Committee has implemented pre-approval policies and
procedures related to the provision of audit and non-audit services. Under these
procedures, the Audit Committee pre-approves both the type of services to be
provided by its auditor and the estimated fees related to these services.

During the approval process, the Audit Committee considers the impact
of the types of services and the related fees on the independence of the
auditor. The services and fees must be deemed compatible with the maintenance of
the auditor's independence, including compliance with SEC rules and regulations.

PART IV

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

(a)(1) FINANCIAL STATEMENTS

Reports of Independent Registered Public Accounting Firms

Consolidated Balance Sheets as of March 31, 2004 and 2003.

Consolidated Statements of Operations for the Years Ended March 31, 2004, 2003
and 2002.

Consolidated Statements of Shareholders' Equity (Deficit) for the Years Ended
March 31, 2004, 2003 and 2002.

Consolidated Statements of Cash Flows for the Years Ended March 31, 2004, 2003
and 2002.

Notes to the Consolidated Financial Statements.

(a)(2) FINANCIAL STATEMENT SCHEDULES

Reports of Independent Registered Public Accounting Firms

The following financial statement schedule is filed as a part of this Report
under Schedule II on page 81. Schedule II -- Valuation and Qualifying Accounts
for the three fiscal years ended March 31, 2004. All other schedules called for
by Form 10-K are omitted because they are inapplicable or the required
information is shown in the financial statements, or notes thereto, included
herein.

(a)(3) EXHIBITS

EXHIBIT
NUMBER DESCRIPTION OF EXHIBITS
------ -----------------------
3.1(1) Restated Certificate of Incorporation of Pentegra Dental Group,
Inc.
3.2(1) Bylaws of Pentegra Dental Group, Inc.
3.3(7) Restated Certificate of Incorporation of Pentegra Dental Group,
Inc.
3.4(7) Amendment of Bylaws of Pentegra Dental Group, Inc.
3.5(8) Restated Certificate of Incorporation of e-dentist.com, Inc.
3.6(14) Certificate of Designations of Series A Preferred Stock
3.7(15) Certificate of Amendment of Restated Certificate of Incorporation
of EDT Learning, Inc.
4.1(1) Form of certificate evidencing ownership of Common Stock of
Pentegra Dental Group, Inc.
4.2(1) Form of Registration Rights Agreement for Owners of Founding
Affiliated Practices
4.3(1) Registration Rights Agreement dated September 30, 1997 between
Pentegra Dental Group, Inc. and the stockholders named therein
4.4(2) Form of Stockholders' Agreement for Owners of Affiliated Practices
4.5(3) Form of Indenture from Pentegra Dental Group, Inc. to U.S. Trust
Company of Texas, N.A., as Trustee relating to the Convertible
Debt Securities
4.6(7) Form of certificate evidencing ownership of Common Stock of
e-dentist.com, Inc.
4.7(8) Form of Convertible Redeemable Subordinated Note
4.8(8) Form of Redeemable Warrant (2002 Private Placement Offering)
4.9(14) Form of Redeemable Warrant (2003 Private Placement Offering)
+10.1(1) Pentegra Dental Group, Inc. 1997 Stock Compensation Plan
+10.2(1) Form of Service Agreement
+10.9(7) Employment Agreement dated November 12, 2000 between e-dentist.com
and James M. Powers, Jr.
+10.11(7) Employment Agreement dated February 15, 2001 between e-dentist.com
and James Dunn, Jr.
10.14(9) Plan of Reorganization and Agreement of Merger by and among EDT
Learning, Inc., Edge Acquisition Subsidiary, Inc. and the
Stockholders of Learning-Edge, Inc.
10.15(10) Plan of Reorganization and Agreement of Merger by and among EDT
Learning, Inc., TW Acquisition Subsidiary, Inc., ThoughtWare
Technologies, Inc. and the Series B Preferred Stockholder of
ThoughtWare Technologies, Inc.
10.16(11) Asset Purchase Agreement by and among EDT Learning, Inc., and
Quisic Corporation. Common Stock Purchase Agreement by and between
EDT Learning, Inc., Investor Growth Capital Limited, A Guernsey
Corporation and Investor Group, L.P., A Guernsey Limited
Partnership and Leeds Equity Partners III, L.P.
10.16(12) Asset Purchase Agreement by and among EDT Learning, Inc., and
Mentergy, Inc. and its wholly-owned subsidiaries, LearnLinc Corp
and Gilat-Allen Communications, Inc.
10.17(14) Subcontractor Agreement between EDT Learning, Inc. and Interactive
Alchemy, Inc.
++10.18 Employment Agreement dated January 6, 2004 between iLinc
Communications, Inc. and Nathan Cocozza
++10.19 Note Purchase Agreement dated February 12, 2004 between iLinc
Communications, Inc. and the "Lenders"
++10.20 Unit Purchase and Agency Agreement dated April 19, 2004 between
iLinc Communications, Inc. and Cerberus Financial, Inc.
++10.21 Placement Agency Agreement dated March 10, 2004 between iLinc
Communications, Inc. and Peacock, Hislop, Staley, and Given, Inc.
10.22(16) Asset Purchase Agreement and Plan of Reorganization by and between
iLinc Communications, Inc. and Glyphics Communications, Inc.
++12 Ratio of Earnings to Fixed Charges
16(13) Letter re Change in Certifying Accountant
++21.1 Subsidiaries of the Registrant
++23.1 Consent of BDO Seidman, LLP
++23.2 Consent of Pricewaterhouse Coopers, LLP
++31.1 Chief Executive Officer Section 302 Certification
++31.2 Principal Financial Officer Section 302 Certification
++32.1 Chief Executive Officer Section 906 Certification
++32.2 Principal Financial Officer Section 906 Certification

-----------------
(1) Previously filed as an exhibit to iLinc's Registration Statement on
Form S-1 (No. 333-37633), and incorporated herein by reference.
(2) Previously filed as an exhibit to iLinc's Registration Statement on
Form S-4 (No. 333-78535), and incorporated herein by reference.
(3) Previously filed as an exhibit to iLinc's Registration Statement on
Form S-4 (No. 333-64665), and incorporated herein by reference.
(4) Previously filed as an exhibit to iLinc's Quarterly Report on Form 10-Q
for the fiscal quarter ended June 30, 1998.
(5) Previously filed as an exhibit to iLinc's Quarterly Report on Form 10-Q
for the fiscal quarter ended September 30, 1998.
(6) Previously filed as an exhibit to iLinc's Annual Report on Form 10-K
for the year ended March 31, 2000.
(7) Previously filed as an exhibit to iLinc's Annual Report on Form 10-K
for the year ended March 31, 2001.
(8) Previously filed as an exhibit to iLinc's Annual Report on Form 10-K
for the year ended March 31, 2002.
(9) Previously filed as an exhibit to iLinc's Form 8-K filed October 16,
2001.
(10) Previously filed as an exhibit to iLinc's Form 8-K filed January 30,
2002
(11) Previously filed as an exhibit to iLinc's Form 8-K filed July 2, 2002.
(12) Previously filed as an exhibit to iLinc's Form 8-K filed December 20,
2002.
(13) Previously filed as an exhibit to iLinc's Form 8-K filed April 3, 2003.
(14) Previously filed as an exhibit to iLinc's Quarterly Report on Form 10-Q
for the fiscal quarter ended June 30, 2003.
(15) Previously filed as an exhibit to iLinc's Quarterly Report on Form 10-Q
for the fiscal quarter ended December 31, 2003.
(16) Previously filed as an exhibit to iLinc's Form 8-K filed June 14, 2004.
+ Management contract or compensatory plan or arrangement required to be
filed as an exhibit pursuant to the requirements of Item 15 of Form
10-K.
++ Furnished herewith as an Exhibit

(b) REPORTS ON FORM 8-K.

A Report on Form 8-K was filed February 5, 2004 furnishing under Item 12 our
press release announcing our operating results for the quarter ended December
31, 2003.

A Report on Form 8-K was filed March 23, 2004 furnishing under Item 5
disclosures regarding the Company's intent to raise additional capital.

A Report on Form 8-K was filed April 20, 2004 furnishing under Item 9
disclosures regarding the closing of the $4.25 million Private Placement
offering.

A Report on Form 8-K was filed April 23, 2004 furnishing under Item 5 the
resignation of Preston A. Zuckerman from the Company's Board of Directors.

A Report on Form 8-K was filed June 3, 2004 under Item 9 our press release
announcing the acquisition of certain assets of Glyphics Communications, Inc.

A Report on Form 8-K was filed June 14, 2004 under Item 2 disclosing the
acquisition of certain assets of Glyphics Communications, Inc.

A Report on Form 8-K was filed June 17, 2004 under Item 12 our press release
announcing our operating results for the quarter and fiscal year ended March 31,
2004.

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM ON
FINANCIAL STATEMENT SCHEDULES

To the Board of Directors and Shareholders
iLinc Communications, Inc. and Subsidiaries

Our audit of the 2004 and 2003 consolidated financial statements referred to in
our report dated May 21, 2004, except for Note 18, as to which the date is June
21, 2004, appearing in the 2004 Annual Report to Shareholders of iLinc
Communications, Inc. also included in audits of the 2004 and 2003 information
included in the financial statement schedule listed in Item 15(a)(2) of this
Form 10-K. In our opinion, this financial statement schedule presents fairly, in
all material respects, the 2004 and 2003 information set forth therein when read
in conjunction with the related 2004 and 2003 consolidated financial statements,
included therein.

/s/ BDO Seidman, LLP

Costa Mesa, California
May 21, 2004, except for
Note 18, as to which the date
is June 21, 2004

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM ON
FINANCIAL STATEMENT SCHEDULES

To The Board of Directors and Shareholders of
iLinc Communications, Inc. and Subsidiaries

Our audits of the consolidated financial statements referred to in our report
dated July 11, 2002 appearing in the 2004 Annual Report to Shareholders of iLinc
Communications, Inc. (which report and consolidated financial statements are
incorporated by reference in this Annual Report on Form 10-K) also included an
audit of the financial statement schedules listed in Item 15(a)(2) of this Form
10-K. In our opinion, these financial statement schedules present fairly, in all
material respects, the information set forth therein when read in conjunction
with the related consolidated financial statements.

/s/ PricewaterhouseCoopers LLP

Phoenix, Arizona
July 11, 2002

ILINC COMMUNICATIONS, INC.
VALUATION AND QUALIFYING ACCOUNTS
SCHEDULE II

ADDITION DEDUCTIONS
------------- ----------------------------
BALANCE AT
THE CHARGED TO WRITE-OFFS BALANCE AT
FISCAL BEGINNING BAD DEBT RECOVERIES CHARGED TO END OF
YEAR DESCRIPTION OF PERIOD EXPENSE (1) ALLOWANCE PERIOD
------ -------------------------------------- ------------ ------------- ------------ ------------ ------------

2004 Accounts receivable - allowance
for doubtful accounts .............. $ 172 $ 24 $ 142 $ 30 $ 24

2003 Accounts receivable - allowance
for doubtful accounts .............. $ 24 $ 172 $ 6 $ 18 $ 172

2002 Accounts receivable - allowance
for doubtful accounts .............. $ -- $ 67 $ 2 $ 41 $ 24

(1) This amount represents recoveries for accounts which were not charged off; accordingly, these recoveries are reflected
as a decrease in allowance and decrease to bad debt expense as the collection of recoveries are reflected as
applications to the respective accounts and notes receivable.

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this Report to be signed on
its behalf by the undersigned; thereunto duly authorized, in the City of
Phoenix, State of Arizona, on June 29, 2004.

ILINC COMMUNICATIONS, INC.

By: /s/ JAMES M. POWERS, JR.
-------------------------------
James M. Powers, Jr.,
Chairman of the Board, President
and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this
Report has been signed by the following persons on behalf of the Registrant and
in the capacities and on the date indicated.

NAME CAPACITY DATE
---- -------- ----

/s/ JAMES M. POWERS, JR. Chairman of the Board, President and Chief June 29, 2004
---------------------------------- Executive Officer (Principal Executive Officer)
James M. Powers, Jr.

/s/ JAMES H. COLLINS Director June 29, 2004
----------------------------------
James H. Collins

/s/ KENT PETZOLD Director June 29, 2004
----------------------------------
Kent Petzold

/s/ DANIEL T. ROBINSON, JR. Director June 29, 2004
----------------------------------
Daniel T. Robinson, Jr.

/s/ GEORGE M. SIEGEL Director June 29, 2004
----------------------------------
George M. Siegel