UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D. C. (20549) -------------- FORM (10)-Q (MARK ONE) (X) QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED DECEMBER 31, 2007 OR ( ) TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934. FOR THE TRANSITION PERIOD FROM _________ TO _________ COMMISSION FILE NUMBER 1-13725 ------------- ILINC COMMUNICATIONS, INC. (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER) DELAWARE 76-0545043 (STATE OR OTHER JURISDICTION (I.R.S. EMPLOYER OF INCORPORATION OR ORGANIZATION) IDENTIFICATION NO.) 2999 NORTH 44TH STREET, SUITE 650, PHOENIX, ARIZONA 85018 (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES) (ZIP CODE) (602) 952-1200 (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE) -------------- Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes (X) No ( ) Indicate by check mark whether the registrant is an accelerated filer (as defined in Exchange Act Rule 12b-2 of the Exchange Act). Yes ( ) No (X) The number of shares of Common Stock of the Registrant, par value $.001 per share, outstanding at February 11, 2008 was 34,023,816 net of shares held in treasury. FORM 10-Q REPORT INDEX PART I - FINANCIAL INFORMATION PAGE ------------------------------ ---- Item 1 - Unaudited Condensed Consolidated Financial Statements Unaudited Condensed Consolidated Balance Sheets as of December 31, 2007 and March 31, 2007........................................................................ 4 Unaudited Condensed Consolidated Statements of Operations for the Three and Nine Months Ended December 31, 2007 and 2006............................................... 5 Unaudited Condensed Consolidated Statements of Cash Flows for the Nine Months Ended December 31, 2007 and 2006............................................................ 6 Notes to Unaudited Condensed Consolidated Financial Statements........................ 7 Item 2 - Management's Discussion and Analysis of Financial Condition and Results of Operations................................................... 16 Item 3 - Quantitative and Qualitative Disclosures about Market Risk............................ 30 Item 4 - Controls and Procedures............................................................... 30 PART II - OTHER INFORMATION Item 1 - Legal Proceedings..................................................................... 31 Item 1A - Risk Factors.......................................................................... 31 Item 2 - Unregistered Sales of Equity Securities and Use of Proceeds........................... 34 Item 3 - Defaults of Senior Securities......................................................... 34 Item 4 - Submission of Matters to a Vote of Security Holders................................... 34 Item 5 - Other Information..................................................................... 34 Item 6 - Exhibits.............................................................................. 34 Signatures...................................................................................... 36 Certifications.................................................................................. 37 2 FORWARD-LOOKING STATEMENTS Unless the context requires otherwise, references in this document to "iLinc Communications," "iLinc" the "Company," "we," "us," and "our" refer to iLinc Communications, Inc. Statements contained in this Quarterly Report on Form 10-Q that involve words like "anticipates," "expects," "intends," "plans," "believes," "seeks," "estimates" and similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended. These are statements that relate to future periods and include, but are not limited to, statements as to our ability to: sell our products and services; improve the quality of our software; derive overall benefits of our products and services; introduce new products and versions of our existing products; sustain and increase revenue; integrate current and emerging technologies; support our customers and provide sufficient technological infrastructure; obtain sales or increase revenues; manage liquidity and capital resources; sustain positive cash flow; or realize net earnings. Such forward-looking statements involve certain risks and uncertainties that could cause actual results to differ materially from anticipated results. These risks and uncertainties include, but are not limited to, our dependence on our products or services, market demand for our products and services, our ability to attract and retain customers and channel partners, our ability to expand our technological infrastructure to meet the demand from our customers, our ability to recruit and retain qualified employees, the ability of channel partners to successfully resell our products, the status of the overall economy, the strength of competitive offerings, the pricing pressures created by market forces and the risks discussed herein (see "Management's Discussion and Analysis of Financial Condition and Results of Operations" and "Risk Factors"). All forward-looking statements included in this report are based on information available to us as of the date hereof. We expressly disclaim any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein, to reflect any change in our expectations or in events, conditions or circumstances on which any such statement is based. Readers are urged to carefully review and consider the various disclosures made in this report and in our other reports filed with the SEC that attempt to advise interested parties of certain risks and factors that may affect our business. Our reports are available free of charge as soon as reasonably practicable after such material is electronically filed with the SEC and may be obtained through our Web site located at www.iLinc.com. iLinc, iLinc Communications, iLinc Suite, MeetingLinc, LearnLinc, ConferenceLinc, SupportLinc, EventPlus, On-Demand, iReduce, iLinc Enterprise and its logos are trademarks or registered trademarks of iLinc Communications, Inc. All other company names and products may be trademarks of their respective companies. 3 PART I--FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS ILINC COMMUNICATIONS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS (IN THOUSANDS, EXCEPT SHARE DATA) (UNAUDITED) December 31, March 31, 2007 2007 -------- -------- ASSETS Current assets: Cash and cash equivalents ...................................................... $ 1,085 $ 1,057 Certificate of deposit ......................................................... 368 504 Accounts receivable, net of allowance for doubtful accounts of $119 and $117 at December 31 and March 31, 2007, respectively ................................... 2,415 2,530 Note receivable ................................................................ -- 14 Prepaid and other current assets ............................................... 592 766 -------- -------- Total current assets ......................................................... 4,460 4,871 Property and equipment, net .................................................... 807 691 Goodwill ....................................................................... 11,206 11,206 Intangible assets, net ......................................................... 1,428 1,556 Other assets ................................................................... 14 14 -------- -------- Total assets ................................................................. $ 17,915 $ 18,338 ======== ======== LIABILITIES AND SHAREHOLDERS' EQUITY Current liabilities: Current portion of long term debt .............................................. $ 95 $ 143 Accounts payable trade ......................................................... 1,270 1,169 Accrued liabilities ............................................................ 1,038 1,119 Current portion of capital lease liabilities ................................... 117 45 Deferred revenue ............................................................... 1,572 1,483 -------- -------- Total current liabilities .................................................... 4,092 3,959 Long term debt, less current maturities, net of discount and beneficial conversion feature of $842 and $993, at December 31 and March 31, 2007, respectively ...... 7,504 7,406 Capital lease liabilities, less current maturities ................................ 287 223 Deferred tax liability ............................................................ 363 299 -------- -------- Total liabilities ............................................................ 12,246 11,887 -------- -------- SHAREHOLDERS' EQUITY: Preferred stock series A & B, 10,000,000 shares authorized: Series A preferred stock, $.001 par value, 105,000 and 115,000 shares issued and outstanding, liquidation preference of $1,050,000 and $1,150,000 at December 31 and March 31, 2007, respectively.................................... -- -- Series B preferred stock, $.001 par value, 59,500 shares issued and outstanding, liquidation preference of $595,000 at December 31 and March 31, 2007............ -- -- Common stock, $.001 par value 100,000,000 shares authorized 35,276,228 and 35,017,843 issued at December 31 and March 31, 2007, respectively .............. 35 35 Additional paid-in capital ..................................................... 46,673 46,614 Accumulated deficit ............................................................ (39,631) (38,790) Less: 1,432,412 treasury shares at cost ....................................... (1,408) (1,408) -------- -------- Total shareholders' equity ................................................... 5,669 6,451 -------- -------- Total liabilities and shareholders' equity ................................... $ 17,915 $ 18,338 ======== ======== THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS. 4 ILINC COMMUNICATIONS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) (IN THOUSANDS, EXCEPT PER SHARE DATA) THREE MONTHS ENDED NINE MONTHS ENDED DECEMBER 31, DECEMBER 31, ------------------------- -------------------------- 2007 2006 2007 2006 -------- -------- -------- -------- Revenues Software licenses ..................................... $ 659 $ 1,105 $ 3,029 $ 3,255 Subscription licenses ................................. 752 488 2,140 1,515 Audio services ........................................ 1,230 1,343 4,153 3,925 Maintenance and professional services ................. 724 715 2,071 2,012 -------- -------- -------- -------- Total revenues .................................... 3,365 3,651 11,393 10,707 -------- -------- -------- -------- Cost of revenues Software licenses ..................................... 58 51 125 132 Subscription licenses ................................. 84 77 284 227 Audio services ........................................ 803 807 2,593 2,500 Maintenance and professional services ................. 201 310 593 710 Amortization of technology ............................ 53 68 150 202 -------- -------- -------- -------- Total cost of revenues ............................ 1,199 1,313 3,745 3,771 -------- -------- -------- -------- Gross profit ............................................. 2,166 2,338 7,648 6,936 -------- -------- -------- -------- Operating expenses Research and development .............................. 645 307 1,596 905 Sales and marketing ................................... 1,049 924 3,671 2,538 General and administrative ............................ 688 588 1,999 1,884 -------- -------- -------- -------- Total operating expenses .......................... 2,382 1,819 7,266 5,327 -------- -------- -------- -------- (Loss) income from operations ........................... (216) 519 382 1,609 Interest expense ...................................... (261) (244) (794) (741) Amortization of beneficial debt conversion ............ (81) (150) (243) (451) -------- -------- -------- -------- Total interest expense ............................ (342) (394) (1,037) (1,192) Loss on extinguishment of debt ........................ -- (160) -- (160) Interest income (charges) and other ................... -- -- (21) (12) -------- -------- -------- -------- (Loss) income from continuing operations before income taxes ............................................. (558) (35) (676) 245 Income tax expense .................................... (21) -- (64) -- -------- -------- -------- -------- (Loss) income from continuing operations ................ (579) (35) (740) 245 Income from discontinued operations ..................... -- -- -- 10 -------- -------- -------- -------- Net (loss) income ....................................... (579) (35) (740) 255 Series A and B preferred stock dividends .............. (32) (38) (101) (117) -------- -------- -------- -------- (Loss) income available to common shareholders .......... $ (611) $ (73) $ (841) $ 138 ======== ======== ======== ======== (Loss) income per common share, basic and diluted From continuing operations ............................ $ (0.02) $ -- $ (0.02) $ -- From discontinued operations .......................... -- -- -- -- -------- -------- -------- -------- (Loss) income per common share .................... $ (0.02) $ -- $ (0.02) $ -- ======== ======== ======== ======== Number of shares used in calculation of (loss) income per share, Basic ................................................. 33,841 33,190 33,717 31,676 ======== ======== ======== ======== Diluted ............................................... 33,841 33,190 33,717 31,991 ======== ======== ======== ======== THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS. 5 ILINC COMMUNICATIONS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) (IN THOUSANDS) NINE MONTHS ENDED DECEMBER 31, ----------------------- 2007 2006 ------- ------- Net cash provided by operating activities ................. $ 515 $ 443 ------- ------- Cash flows from investing activities: Proceeds from (investment in) certificate of deposit ... 136 (768) Capital expenditures ................................... (157) (393) Capitalization of software development costs ........... (264) (295) Proceeds from sale of fixed assets ..................... 12 3 Repayment of note receivable ........................... 14 14 ------- ------- Net cash used in investing activities (259) (1,439) ------- ------- Cash flows from financing activities: Proceeds from issuance of common stock ................. -- 2,000 Series A and B preferred stock dividends ............... (101) (118) Stock issuance expense ................................. -- (258) Proceeds from exercise of stock options ................ 22 5 Repayment of long-term debt ............................ (101) (121) Repayment of capital lease liabilities ................. (48) (65) Financing costs incurred ............................... - -- (101) ------- ------- Net cash (used in) provided by financing activities (228) 1,342 ------- ------- Cash flows from continuing operations ..................... 28 346 Cash flows from discontinued operations ................... -- (40) ------- ------- Net change in cash and cash equivalents ........... 28 306 Cash and cash equivalents, beginning of period ............ 1,057 466 ------- ------- Cash and cash equivalents, end of period .................. $ 1,085 $ 772 ======= ======= Supplemental Schedule of Noncash Investing and Financing Activities NINE MONTHS ENDED DECEMBER 31, ----------------------- 2007 2006 ----- ----- Fair value of warrants recorded as prepaid ........ $ (120) $ 450 Addition of assets under capital leases ........... 184 -- Conversion of AR to note receivable ............... -- 54 Fair value of warrants recorded as intangible asset -- 42 Deferred maintenance offset by accrued royalty .... -- 8 Conversion of preferred stock to common stock ..... -- 1 THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS. 6 ILINC COMMUNICATIONS, INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 1. ORGANIZATION AND NATURE OF OPERATIONS Headquartered in Phoenix, Arizona, iLinc Communications, Inc. is a leading provider of Web conferencing, audio conferencing and collaboration software and services. The Company develops and sells software that provides real-time collaboration and training using Web-based tools. The Company's four-product iLinc Suite, comprised of LearnLinc, MeetingLinc, ConferenceLinc, and SupportLinc, is an award winning virtual classroom, Web conferencing and collaboration suite of software. With its Web collaboration, conferencing and virtual classroom products, the Company provides what it believes to be simple, reliable and cost-effective tools for remote presentations, meetings and online events. The Company's software is based on a proprietary architecture and code that finds its origins as far back as 1994, in what it believes to be the beginnings of the Web conferencing industry. Versions of the iLinc Suite have been translated into six languages, and it is currently available in version 9. The Company's customers may choose from several different pricing and licensing options for the iLinc Suite depending upon their needs. Uses for the four-product suite of Web collaboration software include online business meetings, sales presentations, training sessions, product demonstrations and technical support assistance. The Company sells its software solutions to large, medium and small-sized corporations inside and outside of the Fortune 1000. The Company markets its products using a direct sales force and an indirect distribution channel consisting of agents, distributors, value added resellers and OEM partners. The Company allows its customers to choose between purchasing a perpetual license or subscribing to a term license. The Company's revenues are a mixture of high margin perpetual and subscription licenses of software, monthly recurring revenues from subscription licenses, as well as annual maintenance, hosting and support agreements, audio conferencing services and other products and services. The Company maintains corporate headquarters in Phoenix, Arizona and has occupied that 9,100 square foot Class A facility since the Company's inception in 1998. The Phoenix lease requires a monthly rent and operating expenses of approximately $25,000 and will expire on February 28, 2012. On December 27, 2007, the Company amended the lease slightly to incorporate certain improvements made to the space. The Company also maintains a 2,500 square foot Class B facility in Troy, New York with an emphasis in that location on research and development and technical support. On July 5, 2006, the Company amended the New York lease that now expires on June 30, 2009. The New York lease requires a monthly rent and operating expenses of approximately $4,000. In addition, the Company maintains an 8,000 square foot Class A facility in Springville, Utah with an emphasis on audio conferencing and support operations. The Springville lease began in 2003 and has a term of five years that expired January 2, 2008. On December 28, 2007, the Company amended the lease to reduce the square footage from 10,000 square feet to 8,000 square feet. The lease expires December 31, 2008 and requires a monthly rent and operating expenses of approximately $8,000. The Company began operations in March of 1998 in a different industry. Its formation included the simultaneous rollup of fifty private businesses and an initial public offering. The Company's initial services included training enhancement services over the Internet using a browser based system. In 2002, the Company shifted its focus away from its legacy business, leveraging its historical experience in training, ultimately settling on its current focus, Web conferencing and audio conferencing. The Company changed its name to iLinc Communications, Inc. in February 2004. The unaudited condensed consolidated financial statements included herein have been prepared by the Company, pursuant to the rules and regulations of the Securities and Exchange Commission (the "SEC"). Pursuant to such regulations, certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted. The Company believes the presentation and disclosures herein are adequate to make the information not misleading, but do not purport to be a complete presentation inasmuch as all note disclosures required by generally accepted accounting principles are not included. In the opinion of management, the unaudited condensed consolidated financial statements reflect all elimination entries and normal recurring adjustments that are necessary to fairly state the results for the interim periods ended December 31, 2007 and 2006. Fiscal operating results for interim periods are not necessarily indicative of the results for a full year. It is suggested that these unaudited condensed consolidated financial statements be read in conjunction with the consolidated financial statements of the Company and related notes thereto, and management's discussion and analysis related thereto, all of which are included in the Company's annual report on Form 10-K as of and for the year ended March 31, 2007, as filed with the SEC and available for free on the Company's Website. 7 2. SIGNIFICANT ACCOUNTING POLICIES RECLASSIFICATION OF PREVIOUSLY REPORTED FIGURES The condensed consolidated statement of operations for three and nine months ending December 31, 2006, has a reclassification of revenues and cost of revenues derived from subscription licenses and audio services. Revenues and cost of revenues from these sources were combined in the prior quarters' financial statements and have been retroactively reclassified for comparative purposes. PRINCIPLES OF CONSOLIDATION The condensed consolidated financial statements of the Company include the accounts of the Company and its wholly owned subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation. USE OF ESTIMATES The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses and related disclosure of contingent assets and liabilities. The more significant areas requiring use of estimates and judgment relate to revenue recognition, accounts receivable valuation reserves, realizability of intangible assets, realizability of deferred income tax assets and the evaluation of contingencies and litigation. Management bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. The results of such estimates form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may materially differ from these estimates under different assumptions or conditions. CERTIFICATE OF DEPOSIT The Company holds a certificate of deposit at a financial institution. This certificate has a maturity of eight months from the date of acquisition, which precludes it from being accounted for as a cash equivalent. CUSTOMER CONCENTRATIONS Accounts receivable balances for two customers totaled approximately 12% and 15% of the total balance outstanding at December 31 and March 31, 2007, respectively, but otherwise there are not significant customer concentrations. STOCK-BASED COMPENSATION In December 2004, the FASB issued SFAS No. 123R, SHARE-BASED PAYMENT ("SFAS 123R"). Under this new standard, companies will no longer be able to account for share-based compensation transactions using the intrinsic method in accordance with APB 25. Instead, companies are required to account for such transactions using a fair-value method and to recognize the expense over the service period. SFAS 123R became effective for the Company for periods beginning after March 31, 2006 and allows for several alternative transition methods. The Company adopted SFAS 123R, effective April 1, 2006, which requires recognition of compensation expense for all stock option or other equity-based awards that vest or become exercisable after the option's effective date. The Company elected the modified prospective application transition method of adoption and, as such, prior period financial statements have not been restated. Under this method, the fair value of all stock options granted or modified after adoption must be recognized in the Condensed Consolidated Statement of Operations and total compensation cost related to non-vested awards not yet recognized, as determined under the original provisions of SFAS 123, ACCOUNTING FOR STOCK-BASED COMPENSATION, must also be recognized in the Condensed Consolidated Statement of Operations as vesting occurs. 8 LOSS/INCOME PER SHARE Basic loss/income per share is computed by dividing net loss/income available to common shareholders by the weighted-average number of common shares outstanding for each reporting period presented. Diluted loss/income per share is computed similar to basic loss/income per share while giving effect to all potential dilutive common stock equivalents that were outstanding during each reporting period. For the three and nine months ended December 31, 2007, options and warrants to purchase 5,230,128 shares of common stock were excluded from the computation of diluted earnings per share because of their anti-dilutive effect. For the three and nine months ended December 31, 2006, respectively, options and warrants to purchase 2,233,444 and 2,278,444 shares of common stock were excluded from the computation of diluted earnings per share because of their anti-dilutive effect. Additionally, for the three and nine months ended December 31, 2007 and 2006, preferred stock and debt convertible into 9,580,000 and 9,960,000 shares of common stock, respectively, were excluded from the computation of diluted loss/income per share because inclusion of such would be antidilutive. Furthermore, a restricted stock grant of 450,000 shares has been excluded from the loss/income per share calculations for the three and nine months ended December 31, 2007 and 2006 because the measurement date stock price exceeds the average stock price for all periods presented. RECENT ACCOUNTING PRONOUNCEMENTS In June 2006, the Emerging Issues Task Force ("EITF") reached a consensus on EITF Issue No. 06-03 ("EITF 06-03"), "How Taxes Collected from Customers and Remitted to Governmental Authorities Should Be Presented in the Income Statement (That Is, Gross versus Net Presentation)." EITF 06-03 provides that the presentation of taxes assessed by a governmental authority that is directly imposed on a revenue-producing transaction between a seller and a customer on either a gross basis (included in revenues and costs) or on a net basis (excluded from revenues) is an accounting policy decision that should be disclosed. The provisions of EITF 06-03 became effective as of December 31, 2006. The Company's adoption of EITF 06-03 has not and is not expected to have a material effect on its consolidated financial position or results of operations. In July 2006, the FASB issued FASB Interpretation No. 48, ACCOUNTING FOR UNCERTAINTY IN INCOME TAXES - AN INTERPRETATION OF FASB STATEMENT NO. 109 (FIN 48). FIN 48 prescribes a recognition threshold and measurement attribute for financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return, and also provides guidance on derecognition, classification, interest and penalties, accounting in interim periods, disclosure and transition. FIN 48 is effective for the Company and has been adopted beginning in the first quarter of fiscal 2008. After analysis of the Company's income tax position, the Company has determined that the impact of the adoption of FIN 48 is not significant to the Company's financial position or results of operations. In September 2006, the SEC issued SAB No. 108, CONSIDERING THE EFFECTS OF PRIOR YEAR MISSTATEMENTS WHEN QUANTIFYING CURRENT YEAR MISSTATEMENTS. SAB No. 108 requires analysis of misstatements using both an income statement (rollover) approach and a balance sheet (iron curtain) approach in assessing materiality and provides for a one-time cumulative effect transition adjustment. SAB No. 108 was effective for the Company's fiscal year 2007 annual financial statements. The Company adopted SAB 108 effective April 1, 2006. In September 2006, the FASB issued SFAS No. 157, FAIR VALUE MEASUREMENTS (SFAS 157), which provides guidance on how to measure assets and liabilities that use fair value. SFAS 157 will apply whenever another US GAAP standard requires (or permits) assets or liabilities to be measured at fair value but does not expand the use of fair value to any new circumstances. This standard also will require additional disclosures in both annual and quarterly reports. SFAS 157 will be effective for fiscal 2009. The Company is currently evaluating the potential impact this standard may have on its financial position and results of operations. On February 15, 2007, the FASB issued SFAS No. 159, THE FAIR VALUE OPTION FOR FINANCIAL ASSETS AND FINANCIAL LIABILITIES (SFAS No. 159). Under this Standard, the Company may elect to report financial instruments and certain other items at fair value on a contract-by-contract basis with changes in value reported in earnings. This election is irrevocable. SFAS No. 159 provides an opportunity to mitigate volatility in reported earnings that is caused by measuring hedged assets and liabilities that were previously required to use a different accounting method than the related hedging contracts when the complex provisions of SFAS No. 133 hedge accounting are not met. SFAS No. 159 is effective for years beginning after November 15, 2007. Early adoption within 120 days of the beginning of the company's 2008 fiscal year is permissible, provided the company has not yet issued an interim financial statement for 2008 and has adopted SFAS No. 157. The Company is currently evaluating the potential impact of adopting this Standard. 9 3. INTANGIBLE ASSETS, NET Intangible assets consisted of the following: DECEMBER 31, 2007 --------------------------------------------------------------- WEIGHTED AVERAGE REMAINING GROSS CARRYING ACCUMULATED LIVES AMOUNT AMORTIZATION NET --------------------------------------------------------------- (YEARS) (IN THOUSANDS) AMORTIZED INTANGIBLE ASSETS: Deferred financing costs 3.79 $ 919 $ (499) $ 420 Purchased software 0.00 1,481 (1,481) -- Customer relationship 2.42 1,230 (748) 482 Capitalized software development 2.50 631 (105) 526 ------------------------------------------------ $ 4,261 $ (2,833) $ 1,428 ================================================ MARCH 31, 2007 --------------------------------------------------------------- WEIGHTED AVERAGE REMAINING GROSS CARRYING ACCUMULATED LIVES AMOUNT AMORTIZATION NET --------------------------------------------------------------- (YEARS) (IN THOUSANDS) AMORTIZED INTANGIBLE ASSETS: Deferred financing costs 4.57 $ 919 $ (407) $ 512 Purchased software 0.17 1,481 (1,437) 44 Customer relationship 3.17 1,230 (597) 633 Capitalized software development costs 3.00 367 -- 367 ------------------------------------------------ $ 3,997 $ (2,441) $ 1,556 ================================================ CAPITALIZATION OF SOFTWARE DEVELOPMENT COSTS In May of 2006, the Company began production of version 9 of its Web conferencing software. In accordance with SFAS No. 86, ACCOUNTING FOR THE COSTS OF COMPUTER SOFTWARE TO BE SOLD, LEASED OR OTHERWISE MARKETED, the Company began capitalizing certain direct and indirect software development costs that included expenses related to employee payroll costs, consultant fees, dedicated computer hardware costs and specialized software license costs associated with this project, since technological feasibility was achieved in May 2006. Version 9 was completed and released to customers in June 2007 and at that time the accrued balance of software development costs totaled $631,000. The Company began amortization of these capitalized software development costs, using the straight-line amortization over a three year period beginning July 1, 2007. As of December 31, 2007, the net unamortized capitalized direct and indirect software development costs were $526,000. 4. ACCRUED LIABILITIES DECEMBER 31, MARCH 31, 2007 2007 (IN THOUSANDS) Accrued state sales tax .................................. $ 18 $ 77 Accrued interest payable ................................. 268 290 Amount payable to third party providers and subcontractors 239 320 Accrued salaries and related benefits .................... 480 394 Other .................................................... 33 38 ------ ------ Total accrued liabilities ............................. $1,038 $1,119 ====== ====== 10 5. LONG-TERM DEBT DECEMBER 31, MARCH 31, 2007 2007 ------- ------- (IN THOUSANDS) 2002 Convertible unsecured subordinated notes $ 5,100 $ 5,100 2004 Senior unsecured notes ................. 2,962 2,962 Other unsecured notes payable ............... 379 480 ------- ------- 8,441 8,542 Less: Current portion of long-term debt ..... (95) (143) Discount ........................... (421) (497) Beneficial conversion feature ...... (421) (496) ------- ------- Long-term debt, net of current portion ...... $ 7,504 $ 7,406 ======= ======= In connection with the Company's acquisition of Glyphics in 2004 (the Company's audio conferencing operations), the Company assumed an unsecured credit line with an original principal balance of $400,000. On April 1, 2007, the note with a principal balance of $398,000 was modified to provide for fixed payments of principal, due in 60 equal monthly installments plus variable interest, with the final payment due April 1, 2012. The note had a principle balance of $354,000 at December 31, 2007. The aggregate maturities of long-term debt excluding capital leases for each of the next five calendar years subsequent to December 31, 2007 were as follows (IN THOUSANDS): 2008 ............... $ 95 2009 ............... 77 2010 ............... 3,046 2011 ............... 91 2012 ............... 5,132 Thereafter -- ------ $8,441 ====== 6. CAPITALIZATION COMMON STOCK On June 9, 2006, the Company completed a private placement of 5,405,405 unregistered, restricted shares of common stock providing $2.0 million in gross cash proceeds. The Company has used the proceeds for working capital and general corporate purposes. Pursuant to the registration rights agreement between the parties, the Company filed a Registration Statement on Form S-3 to enable the resale of the shares by the investors which was declared effective on September 29, 2006. PREFERRED STOCK During the three months ended December 31, 2007, no preferred stock was converted to common stock. During the nine months ended December 31, 2007, holders of 10,000 shares of Series A preferred stock converted their shares to 200,000 shares of common stock 7. INCOME TAX EXPENSE FROM CONTINUING OPERATIONS The Company recorded income tax expense of $21,000 and $64,000 for the three and nine months ended December 31, 2007, respectively. The deferred income tax expense resulted from the recognition of the deferred income tax liability related to the tax deductible goodwill recognized on the Company's purchase of the assets from Quisic and LearnLinc. The Company has recorded a valuation allowance for its deferred tax assets due to the historical lack of profitable operating history. In the event that the Company determines that it will be more likely than not that the Company will derive profitability and corresponding taxable income, then it will realize a portion of its fully reserved deferred tax asset. Upon such determination and corresponding realization, an adjustment to the deferred tax asset would increase net income through recording a tax benefit in the period when such a determination is made. The Company does not believe that recognition is likely before the end of fiscal year 2008. 11 The Company adopted FIN 48 as of April 1, 2007. The adoption of FIN 48 has not had an impact on the Company's financial position or results of operations for the nine months ended December 31, 2007. The Company has no unrecognized tax benefit, as described in FIN 48, as of December 31, 2007. It is the Company's policy to recognize interest and penalties related to unrecognized tax benefits as a component of income tax expense. There is no interest or penalties accrued as of December 31, 2007. Furthermore, there were no interest or penalties recorded during the nine months ended December 31, 2007. The Company is subject to income tax examinations for U.S. Federal income taxes and state income taxes from fiscal 2005 forward. As of December 31, 2007, the Company is not undergoing any U.S. Federal or state tax audits. The Company does not anticipate that total unrecognized tax benefits will significantly change prior to March 31, 2008. There was no current income tax expense for the three and nine months ended December 31, 2007 and 2006 because net operating loss carry-forwards were utilized to eliminate taxable income and the payment of any federal income tax. 8. STOCK OPTION PLANS AND WARRANTS The Company grants stock options under its amended and restated Stock Compensation Plan (the "Plan"). The Company calculates the fair value of options on the day of grant and amortizes the fair value over the vesting period. Under the Plan, the Company is authorized to issue up to 5,500,000 shares of common stock to directors, officers and employees in the form of stock options and stock awards. There were stock options and stock awards representing 3,832,464 shares outstanding under the Plan at December 31, 2007. The Compensation Committee of the Board of Directors administers the Plan. Stock options granted to employees have a contractual term of 10 years (subject to earlier termination in certain events) and have an exercise price no less than the fair market value of the Company's common stock on the date of grant. The options vest at varying rates over a one to five year period. The Company estimates the fair value of stock options granted using the Black-Scholes option valuation model approach. The Company amortizes the fair value on a straight-line basis. All options are amortized over the requisite service periods of the grants, which are generally the vesting periods. The expected term of the options granted represents the period of time that they are outstanding. Management estimated the expected term of the options granted based on the period of time the options will be outstanding. Management has determined that there were no meaningful differences in option exercise activity based on the demographics tested. The Company estimates the volatility of its options at the date of grant based on the historic volatility of its common stock for the period of time that is commensurate to the options' expected life. The Company bases the risk-free interest rate that it uses in the Black-Scholes option valuation model on the implied yield in effect at the time of the option grant on U.S. Treasury bond issues with equivalent remaining terms. The Company has never paid a cash dividend on its common stock and does not anticipate paying any cash dividends in the foreseeable future. Consequently, the Company uses an expected dividend yield of zero in the Black-Scholes option valuation model. SFAS 123R requires the Company to estimate forfeitures at the time of grant and revise those estimates in subsequent periods if actual forfeitures differ from those estimates. The Company uses historical data to estimate pre-vesting option forfeitures and records share-based compensation expense only for those grants that are expected to vest. In accordance with SFAS 123R, the Company recognized $41,000 and $136,000, net of taxes, of compensation expense related to the vesting of the stock options and vesting of stock grants in the three and nine months ended December 31, 2007, respectively. The Company recognized $33,000 and $106,000, net of taxes of compensation expense related to the vesting of the stock options and vesting of stock grants in the three and nine months ended December 31, 2006, respectively. The following table summarizes stock-based compensation expense related to the vesting of employee stock options and vesting of employee stock grants under SFAS 123R for the three and nine months ended December 31, 2007 and 2006, which was allocated as follows (in thousands except per share amounts): 12 THREE THREE NINE NINE MONTHS MONTHS MONTHS MONTHS ENDED ENDED ENDED ENDED DECEMBER 31, DECEMBER 31, DECEMBER 31, DECEMBER 31, 2007 2006 2007 2006 ---- ---- ---- ---- Stock-based compensation expense from stock options included: Cost of sales .................................................... $ 5 $ 3 $ 13 $ 8 Research and development ......................................... 8 3 16 7 Sales and marketing .............................................. 11 11 38 28 General and administrative ....................................... 7 6 39 33 ---- ---- ---- ---- Total ..................................................... 31 23 106 76 Stock-based compensation expense from stock grants included: general and administrative costs ......................................... 10 10 30 30 ---- ---- ---- ---- Total stock-based expense included in income from operations ....... 41 33 136 106 Tax benefit ........................................................ -- -- -- -- ---- ---- ---- ---- Total stock-based compensation expense, net of tax ................. $ 41 $ 33 $136 $106 Decrease in basic earnings per share ............................... $ -- $ -- $ -- $ -- Decrease in diluted earnings per share ............................. $ -- $ -- $ -- $ -- As stock-based compensation expense recognized in the Condensed Consolidated Statement of Operations for the three and nine months ended December 31, 2007 and 2006 is based on options ultimately expected to vest, it has been reduced for expected forfeitures. The Company calculates the value of each employee stock option, estimated on the date of grant, using the Black-Scholes model in accordance with SFAS 123R. The weighted average fair value of employee stock options granted during the nine months ended December 31, 2007 and 2006 was $0.48 per share and $0.38 per share, respectively, using the following weighted-average assumptions: NINE MONTHS ENDED DECEMBER 31, --------------------------------------- 2007 2006 ------------------- ------------------- Risk free interest rate 3.3% - 5.0% 4.43% - 5.11% Dividend yield 0% 0% Volatility factors of the expected market price of the Company's common stock 90% - 102% 97% - 109% Weighted-average expected life of options 5 - 10 years 10 years Stock options activity for the nine months ended December 31, 2007 was as follows: WEIGHTED AVERAGE WEIGHTED CONTRACTUAL AGGREGATE SHARES SUBJECT AVERAGE LIFE INTRINSIC VALUE TO OPTIONS EXERCISE PRICE (IN YEARS) (IN THOUSANDS) ------------------ ------------------- ----------------- ----------------- Options outstanding at April 1, 2007........... 3,138,552 $0.98 Options granted............................. 664,875 $0.61 Options exercised........................... (58,385) $0.39 Options forfeited........................... (131,461) $0.50 Options expired............................. $0.76 (231,117) ---------- Options outstanding at December 31, 2007....... 3,382,464 $0.96 6.01 $ 197 ---------- Options exercisable at December 31, 2007....... 2,430,943 $1.12 4.77 $ 142 ---------- 13 The aggregate intrinsic value in the table above represents total pretax intrinsic value (the difference between the Company's closing stock price on December 31, 2007 and the exercise price, multiplied by the number of in-the-money options) that would have been received by the option holders had all option holders exercised their options on December 31, 2007. This amount changes based on the fair market value of the Company's common stock. During the nine months ended December 31, 2007, 58,385 options were exercised by employees of the Company. The Company issues new shares of common stock upon the exercise of stock options. At December 31, 2007, 1,408,513 shares were available for future grants under The Plan. At December 31, 2007, the Company had approximately $257,000 of total unrecognized compensation expense, net of estimated forfeitures, related to stock options under The Plan that will be recognized over the weighted average period of 2.7 years. The following table summarizes information about stock options outstanding at December 31, 2007: OPTIONS OUTSTANDING OPTIONS EXERCISABLE -------------------------------------------------------- ---------------------------- WEIGHTED WEIGHTED AVERAGE WEIGHTED AVERAGE AVERAGE NUMBER OF EXERCISE REMAINING CONTRACTUAL NUMBER OF EXERCISE SHARES PRICE LIFE (YEARS) SHARES PRICE -------------- ------------- --------------------------- ------------- ------------- $ 0.24 -$ 0.36 329,833 $ 0.25 7.7 244,017 $ 0.25 $ 0.39 -$ 0.58 1,353,908 $ 0.47 5.8 1,105,060 $ 0.48 $ 0.59 -$ 0.89 1,016,625 $ 0.64 8.4 399,768 $ 0.66 $ 0.92 -$ 1.38 102,125 $ 1.02 5.6 102,125 $ 1.02 $ 1.94 -$ 2.91 490,000 $ 2.18 1.5 490,000 $ 2.18 $ 6.13 -$ 9.19 89,973 $ 7.71 0.7 89,973 $ 7.71 -------------- ---------- 3,382,464 2,430,943 ============== ========== WARRANTS The following table summarizes information about warrants outstanding at December 31, 2007: WARRANTS OUTSTANDING WARRANTS EXERCISABLE --------------------------------------------------- ------------------------------ WEIGHTED WEIGHTED AVERAGE WEIGHTED AVERAGE AVERAGE NUMBER OF EXERCISE REMAINING CONTRACTUAL NUMBER OF EXERCISE SHARES PRICE LIFE (YEARS) SHARES PRICE -------------- ------------ ----------------------- --------------- -------------- $ 0.32 - $ 0.32 50,000 $ 0.32 1.2 50,000 $ 0.32 $ 0.40 -$ 0.40 50,000 $ 0.40 1.2 50,000 $ 0.40 $ 0.42 -$ 0.42 543,182 $ 0.42 3.4 543,182 $ 0.42 $ 0.44 -$ 0.44 132,972 $ 0.44 2.7 132,972 $ 0.44 $ 0.50 -$ 0.50 700,000 $ 0.50 .8 700,000 $ 0.50 $ 0.55 -$ 0.55 50,000 $ 0.55 1.2 50,000 $ 0.55 $ 0.66 -$ 0.66 150,000 $ 0.66 2.1 150,000 $ 0.66 $ 1.50 -$ 1.50 171,510 $ 1.50 3.1 171,510 $ 1.50 ---------- ----------- 1,847,664 1,847,664 ========== =========== In January 2005, in connection with the restructuring of the payments on loan obligations due in connection with the acquisition of assets from Glyphics, the Company issued a warrant for 50,000 shares with an exercise price of $0.55 to one of the Glyphics stockholders, since the loan had been guaranteed by the stockholder. The warrant was set to expire in January 2007. The fair value of the warrant of $8,000 was estimated using the Black-Scholes pricing model. In June 2005, in connection with the restructuring of the payments and his continuing personal guarantee, the Company issued an additional warrant for 50,000 shares to the stockholder with an exercise price of $0.32. The warrant was set to expire in June 2007. The fair value of the warrant of $6,500 was estimated using the Black-Scholes pricing model. On April 1, 2006 in connection with the restructuring of the payments and his continuing personal guarantee, the Company issued an additional warrant to the stockholder for 50,000 shares with an exercise price of $0.40. The warrant expires in April 2009. The fair value of the warrant of $15,000 was estimated using the Black-Scholes pricing model. In April 2006, the expiration dates of the warrants that had been issued 14 in 2005 were extended to March 31, 2009. Based on an analysis using the Black-Scholes pricing model, no adjustment was made to the fair value of the two extended warrants. On April 1, 2007 in connection with the restructuring of the payments and his continuing personal guarantee, the Company issued an additional warrant for 50,000 shares to the stockholder with an exercise price of $0.66. The warrant expires in April 2010. The fair value of the warrant of $21,000 was estimated using the Black-Scholes pricing model. The note is now being repaid and no further warrants are expected to be issued. On July 1, 2006, the Company issued a warrant for up to 1,000,000 shares of the Company's common stock, par value $0.001 per share, with an exercise price of $0.55 per share to an agent of the Company in connection with a reseller agreement effective June 30, 2006. The warrant expires on July 1, 2011. The warrant is subject to vesting provisions based on net collected revenue targets achieved through the agent and certain value added resellers over a five year period. As of December 31, 2007, none of the revenue targets had been achieved. Therefore, no expense was recorded in the nine months ended December 31, 2007. In accordance with EITF 96-18, ACCOUNTING FOR EQUITY INSTRUMENTS THAT ARE ISSUED TO OTHER THAN EMPLOYEES FOR ACQUIRING, OR IN CONJUNCTION WITH SELLING, GOODS AND SERVICES, the Company recorded a prepaid asset and corresponding additional paid-in capital of $347,000 as the fair value of the 1,000,000 shares at December 31, 2007 using the Black-Scholes pricing model. 9. COMMITMENTS AND CONTINGENCIES The Company is subject to various commitments and contingencies as described in Note 13 to the consolidated financial statements in the Company's Annual Report on Form 10-K as of and for the year ended March 31, 2007. During the nine-month period ended December 31, 2007, the following occurred with respect to certain of the Company's commitments and contingencies: LEASE COMMITMENTS The Company used operating and capital leases to finance property and equipment acquisitions. Currently, the Company has capital leases for office furniture, computer hardware and software ranging in terms from 3 to 5 years. The capital leases bear interest at varying rates ranging from 10.0% to 14.0% and require monthly payments. The Company's operating leases primarily consist of premise leases for the Phoenix, New York and Utah locations. Assets recorded under capital leases, at December 31, 2007, consisted of the following (IN THOUSANDS): Cost ......................... $ 452 Less: accumulated amortization (100) ----- Total ........................ $ 352 ===== Future minimum lease payments under capital leases and non-cancelable operating leases with initial or remaining terms of one or more years consisted of the following at December 31, 2007 (IN THOUSANDS): CAPITAL OPERATING ------- --------- 2008 .................................... $ 158 $ 559 2009 .................................... 158 377 2010 .................................... 101 363 2011 .................................... 42 364 2012 .................................... 27 61 Thereafter .............................. -- -- ------ ------ Total minimum obligations ............... 486 $1,724 ====== Less: amount representing interest ...... (82) ------ Present value of minimum obligations .... 404 Less: current portion ................... (117) ------ Long-term obligation at December 31, 2007 $ 287 ====== The Company's lease on its Phoenix, Arizona location expires on February 28, 2012. The Phoenix lease requires a monthly rent and operating expense of approximately $25,000. The Company's lease on its New York location expires on June 30, 2009 and requires a monthly rent and operating expenses of approximately $4,000. The lease related to the Utah location expires on December 31, 2008 and requires a monthly rent and operating expenses of approximately $8,000. 15 SUBCONTRACTOR AGREEMENT The Company has an agreement with its custom content subcontractor, Interactive Alchemy, which provides for the provision of custom content services to the Company's customers. The subcontractor agreement has a non-cancelable two-year term and expires on May 1, 2008. Under the agreement, its subcontractor provides custom content development services to the Company in exchange for a fixed percentage of the Company's custom content revenue. The amount to be paid under the agreement is limited to a cap of $450,000 in Fiscal 2008. On September 28, 2007, the agreement was modified in order to further clarify the rights and obligations between the Company and its subcontractor at the end of the agreement. To facilitate the subcontractor's possible assignment of the agreement to a new subcontractor, the Company and the subcontractor amended the agreement to eliminate a royalty fee that had been paid by subcontractor to the Company and reduce the amount retained by the Company, as well as, release the contractor from certain non-competition covenants that would have remained effective at the end of the agreement. The Company records gross custom content revenue for its customers with a corresponding fixed percentage commission due to its subcontractor as a cost of sale. EMPLOYMENT AGREEMENTS The Company has entered into employment agreements with Dr. Powers, Mr. Dunn, and Mr. Moulton. All are officers, and Dr. Powers is also Chairman of the Board of Directors. Each of these agreements provides for an annual base salary in an amount not less than the initial specified amount and entitles the employee to participate in all of the Company's compensation plans. Each agreement establishes a base annual salary and provides the eligibility for an annual award of bonuses based on the management incentive compensation plan (as adopted and amended by the Compensation Committee of the Board of Directors from year to year), and is subject to the right of the Company to terminate their respective employment at any time without cause. Dr. Powers' and Mr. Dunn's employment agreements provide for continuous employment for a one-year term that renews automatically unless otherwise terminated. Mr. Dunn's employment agreement permits Mr. Dunn to work outside the corporate offices, and Mr. Dunn relocated to Houston in June of 2005. Mr. Moulton's agreement provides for continuous employment for a two-year term. Under each of the employment agreements, if the Company terminates the employee's employment without cause (as therein defined), Dr. Powers, Mr. Dunn, and Mr. Moulton will be entitled to a payment equal to 12 months' salary. Additionally, Dr. Powers' and Mr. Dunn's employment agreements provide for a severance payment equal to one (1) year's compensation in the event of termination of employment following a "change in control" of the Company (as defined therein) except that should Mr. Dunn obtain employment with the successor organization in a comparable position, then the Company shall not be responsible for the severance payment. Each of the foregoing agreements also contains a covenant limiting competition with iLinc for one year following termination of employment except for Mr. Moulton's which limits competition with iLinc for nine months following termination. The aggregate potential payment under such agreements would be $900,000 as of December 31, 2007. 10. DISCONTINUED OPERATIONS Effective January 1, 2004, the Company discontinued its legacy practice management services segment. In accordance with SFAS 144 ACCOUNTING FOR IMPAIRMENT ON DISPOSAL OF LONG-LIVED ASSETS, the Company has restated its historical results to reflect this segment as a discontinued operation. For the three and nine months ended December 31, 2007, the Company had no income or loss from discontinued operations. For the three and nine months ended December 31, 2006, the Company had net (loss) income from discontinued operations of $0 and $10,000, respectively. ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS STATEMENTS CONTAINED IN THIS QUARTERLY REPORT ON FORM 10-Q THAT INVOLVE WORDS LIKE "ANTICIPATES," "EXPECTS," "INTENDS," "PLANS," "BELIEVES," "SEEKS," "ESTIMATES" AND SIMILAR EXPRESSIONS ARE INTENDED TO IDENTIFY FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995, THE SECURITIES ACT OF 1933, AS AMENDED, AND THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED. SUCH FORWARD-LOOKING STATEMENTS INVOLVE CERTAIN RISKS AND UNCERTAINTIES THAT COULD CAUSE ACTUAL RESULTS TO DIFFER MATERIALLY FROM ANTICIPATED RESULTS. THESE RISKS AND UNCERTAINTIES INCLUDE, BUT ARE NOT LIMITED TO, OUR DEPENDENCE ON OUR PRODUCTS OR SERVICES, MARKET DEMAND FOR OUR PRODUCTS AND SERVICES, OUR ABILITY TO ATTRACT AND RETAIN CUSTOMERS AND CHANNEL PARTNERS, OUR ABILITY TO EXPAND OUR TECHNOLOGICAL INFRASTRUCTURE TO MEET THE DEMAND FROM OUR CUSTOMERS, OUR ABILITY TO RECRUIT AND RETAIN QUALIFIED EMPLOYEES, THE ABILITY OF CHANNEL PARTNERS TO SUCCESSFULLY RESELL OUR SERVICES, THE STATUS OF 16 THE OVERALL ECONOMY, THE STRENGTH OF COMPETITIVE OFFERINGS, THE PRICING PRESSURES CREATED BY MARKET FORCES, AND THE OTHER RISKS DISCUSSED HEREIN. ALL FORWARD-LOOKING STATEMENTS INCLUDED IN THIS REPORT ARE BASED ON INFORMATION AVAILABLE TO US AS OF THE DATE HEREOF. WE EXPRESSLY DISCLAIM ANY OBLIGATION OR UNDERTAKING TO RELEASE PUBLICLY ANY UPDATES OR REVISIONS TO ANY FORWARD-LOOKING STATEMENTS CONTAINED HEREIN, TO REFLECT ANY CHANGE IN OUR EXPECTATIONS OR IN EVENTS, CONDITIONS OR CIRCUMSTANCES ON WHICH ANY SUCH STATEMENT IS BASED. OUR REPORTS ARE AVAILABLE FREE OF CHARGE AS SOON AS REASONABLY PRACTICABLE AFTER WE FILE THEM WITH THE SEC AND MAY BE OBTAINED THROUGH OUR WEB SITE. COMPANY OVERVIEW We sell our software solutions to large, medium and small-sized corporations inside and outside of the Fortune 1000. We market our products using a direct sales force and an indirect distribution channel consisting of agents, distributors, value added resellers and OEM partners. We allow our customers to choose between purchasing a perpetual license and subscribing to a term license, providing for flexibility in license structures. Our revenues are a mixture of high margin perpetual and subscription licenses of software, monthly recurring revenues from subscription licenses, as well as annual maintenance, hosting and support agreements, audio conferencing services and other products and services. Our Web conferencing software is sold on a perpetual license or periodic license basis. A customer may choose to acquire a one-time perpetual license (the "Purchase Model") or may rent our software on a periodic basis (e.g., on either a per-seat, per-month or per-minute basis) (the "Subscription Model"). We also offer varied hosting options, so that a customer who acquires or rents our software may either elect to host our software behind its own firewall or it may choose to have iLinc host it for the customer. Customers who select the Purchase Model, whether hosted by iLinc or the customer, also subscribe for ongoing customer support and maintenance and software upgrade services, by entering into a support and maintenance contract with a typical term of one year, but with multi-year options of up to five years. The annual maintenance and support fee charged is based upon a percentage of the purchase price (or per seat price) that varies between 12% and 18% of the license fee paid (or on a per seat equivalent basis) for the perpetual licenses, with the percentage depending upon the contractual length and the timing of payment. If a customer chooses to have iLinc host its Purchase Model licenses, then the annual hosting fee charged is based upon a percentage of the purchase price (or per seat price) that is normally 10% of the license fee paid (or on a per seat equivalent basis) of the Purchase Model license fee that was paid for the perpetual license. During fiscal 2006, we launched our iLinc Enterprise(TM) perpetual licensing model that enables customers to pay a one-time up-front fee for an organization-wide Web conferencing license, with the ability to expand the number of seats in exchange for a smaller annual per seat fee. Those customers who qualify for the iLinc Enterprise site license pay an initial license fee that is determined based upon the number of employees within the customer's organization, their projected conferencing use, and various other factors. The annual maintenance and support fees and hosting fees associated with an iLinc Enterprise license are then based upon a fixed price or upon an associated rate per-seat that is active on each annual anniversary of the iLinc Enterprise license agreement. Customers may expand the number of active seats available to them at any time with a corresponding increase in annual maintenance and hosting fees being charged. Supplementing the concurrent seat license model and the iLinc Enterprise model, we also offer a named-user model that permits a host (or named-user) to subscribe for a limited use room. Customers choosing the Subscription Model pay a fee per seat (concurrent connection) on either a per-month or per-year basis depending upon the length and term of the subscription agreement. Hosting and maintenance are included as a part of the monthly or annual rental fees. Customers may also obtain Web conferencing and audio conferencing on a per-minute basis using the iLinc On-Demand product. Those choosing the iLinc On-Demand product pay on a monthly basis typically without contractual commitment. In addition to the Web conferencing and audio conferencing products and services, we offer custom content development services through a subcontractor relationship. This service is a small portion of our overall revenue base and will likely phase out as an offered service in fiscal 2009. We also offer an off-the-shelf online library of content that includes an online mini-MBA program co-developed with the Tuck School of Business at Dartmouth College. 17 PRODUCTS AND SERVICES WEB CONFERENCING AND WEB COLLABORATION The iLinc Suite is a four-product suite of software that addresses the most common business collaboration needs. LearnLinc is an Internet-based software that is designed for training and education of remote students. With LearnLinc, instructors and students can collaborate and learn remotely providing an enhanced learning environment that replicates and surpasses traditional instructor-led classes. Instructors can create courses and classes, add varied agenda items, enroll students, deliver live instruction and deliver content that includes audio, video and interactive multimedia. In combination with TestLinc, LearnLinc permits users to administer comprehensive tests, organize multiple simultaneous breakout sessions and record, edit, play back and archive entire sessions for future use. MeetingLinc is an online collaboration software designed to facilitate the sharing of documents, PowerPoint(TM) presentations, graphics and applications between meeting participants without leaving their desks. MeetingLinc allows business professionals, government employees and educators to communicate more effectively and economically through interactive online meetings using Voice-over IP technology to avoid the expense of travel and long distance charges. MeetingLinc allows remote participants to give presentations, demonstrate their products and services, annotate on virtual whiteboards, edit documents simultaneously and take meeting participants on a Web tour. Like all of the Web collaboration products in the Suite, MeetingLinc includes integrated voice and video conferencing services. ConferenceLinc is a presentation software designed to deliver the message in a one-to-many format providing professional management of Web conferencing events. ConferenceLinc manages events such as earnings announcements, press briefings, new product announcements, corporate internal mass communications and external marketing events. ConferenceLinc is built on the MeetingLinc software platform and code to combine the best interactive features with an easy-to-use interface providing meaningful and measurable results to presenters and participants alike. Its design includes features that take the hassle out of planning and supporting a hosted Web seminar. ConferenceLinc includes automatic email invitations, "one-click join" capabilities, online confirmations, update notifications and customized attendee registration. With ConferenceLinc, presenters may not only present content, but may also gain audience feedback using real-time polling, live chat, question and answer sessions and post-event assessments. The entire presentation is easily recordable for viewing offline and review after the show with the recorder capturing the content and the audio, video and participant feedback. SupportLinc is an online technical support and customer sales support software designed to give customer service organizations the ability to provide remote hands-on support for products, systems or software applications. SupportLinc manages the support call volume and enhances the effectiveness of traditional telephone-based customer support systems. SupportLinc's custom interface is designed to be simple to use so as to improve the interaction and level of support for both customers and their technical support agents. AUDIO CONFERENCING We also deliver comprehensive audio conferencing solutions that help businesses provide virtual meetings, corporate events, distance learning programs and daily conference calls. Our audio conferencing offering includes a wide array of services and products that include reservationless audio conferencing with pre-established calling accounts for each user who may participate in conference calls with no advance notice, 24/7; operator assisted conference calls with operator hosting, monitoring and coordination of the call; and, high-quality event services that include invitation and user management, scripting, presentation preparation, post show distribution and dedicated operator assistance from iLinc and its providers. Customers may purchase our audio conferencing products and services without an annual contract commitment on a monthly recurring usage basis, and often subscribe for a fixed per-minute rate. 18 SALES AND MARKETING FOCUS Our organization continually creates new marketing and sales campaigns that focus on our four target markets. o We sell to prospects that are using other Web conferencing service providers that are ready to migrate to Web conferencing software. We find that these organizations appreciate the cost and feature advantages that our technology offers. o We target organizations that have a natural fit for highly secure Web conferencing software such as government, military and financial organizations as well as the companies that supply to these entities. o We target organizations looking to deploy live, Web-based training. Our software was originally built for training and we have maintained a competitive technology advantage in this area. o We continue to cross sell all of our products and services to our large database of existing customers. Marketing has developed a plan that incorporates public relations, tradeshows, Web events, Web marketing initiatives and direct marketing (mail and email) efforts messaged in campaigns that speak to the needs of our specific target markets. The goal of our marketing strategy is to drive new business into our customer base and then cross sell our synergistic Web, audio and event product and drive usage of all products to increase the propensity for our customers to make additional purchases. The direct sales team is organized by geographic territory and is broken down into distinct groups. All of our direct sales team focus their outbound activity on specific vertical markets that include education, financial services, technology, government and professional service organizations. We believe that the target vertical markets have a commonality of meeting four criteria: we have an established customer base in the market; our product feature set is specifically appropriate to the needs of the market; analysts have identified a need within that market for increasing use of Web and audio conferencing; and we believe that we have the potential to capture a portion of the share of such markets. We have formed relationships with organizations that market and sell our products and services through their sales distribution channels. The relationships can be categorized into those that act as agents which sell on our behalf and value added resellers (VAR's) that actively sell our products and provide product support typically to their own existing customer base. As of December 31, 2007, we had over 20 organizations selling our products providing indirect sales in the United States and in countries outside the United States, including Canada, the United Kingdom, The Netherlands, Germany, Mexico, and Japan. Our value added resellers execute agreements to resell our products to their customers through direct sales and in some cases through integration of our products into their products or service offerings. Our distribution agreements typically have terms of one to three years and are automatically renewed for an additional like term unless either party terminates the agreement for breach or other financial reasons. In most of these agreements, the VAR licenses the product from us and resells the product to its customers. Under those VAR agreements, we record only the amount paid to us by the VAR as revenue and recognize revenue when all revenue recognition criteria have been met. PERFORMANCE MEASURES AND INDICATORS In evaluating our operating performance on a quarterly and annual basis, we consider levels of revenues, gross profit, operating income and net income to be important indicators. Over the past three fiscal years, we have succeeded in increasing revenues while managing cost of revenues and operating expenses. In evaluating our liquidity, we evaluate levels of current assets, current liabilities and accounts receivable, aging of accounts receivable and maturities of debt and obligations under long term leases. Our current assets, including accounts receivable, at December 31, 2007 were approximately $411,000 lower than current assets at March 31, 2007. Our combined cash and cash equivalents and certificate of deposit balance decreased by $108,000. Accounts receivable decreased by $115,000. Prepaid and other current assets decreased by $174,000 due in part to the timing of annual contracts that were prepaid in addition to a decrease in the valuation of a warrant to one of our agents that is based on meeting specific sales targets. Our current liabilities at December 31, 2007 were approximately $133,000 higher than our level of current liabilities at March 31, 2007, with $89,000 of the increase related to an increase in deferred revenue. Accounts payable increased $101,000, which is consistent with the increase in operating expenses for the nine months ending December 31, 2007. Accrued liabilities decreased $81,000, primarily as accounts payable to third party providers and subcontractors were paid. As a result, we decreased working capital to $368,000 at December 31, 2007 compared to working capital of $912,000 at March 31, 2007. Our accounts receivable, net of allowance 19 for doubtful accounts, were $2.4 million and $2.5 million at December 31, 2007 and March 31, 2007, respectively. As indicated below, in the table under the caption "Contractual Obligations" at December 31, 2007 long term debt due in less than one year, capital lease obligations due in less than one year, interest expense for the coming year and operating lease obligations for the coming year aggregated $95,000, $117,000, $1.0 million and $559,000 respectively. Over the next year, we anticipate that cash flow from operations should be sufficient to allow us to meet these obligations without raising additional capital. As indicators of future financial performance, we monitor and evaluate non-financial measures, such as number of seats sold, average sales price per transaction, average sales cycle, quota achievement by the direct sales staff, the number of transactions, the percentage each product sold contributes to total revenue, the percentage sold to new versus existing customers, and the trends indicated by these factors. External factors that our management considers in analyzing our performance include projected growth rates for our industry, rates of penetration of use of our product categories in the corporate sector and telecommunications growth and rate structures. We consider these factors important since they permit us to better project capital needs and growth trends that support our assertions of profitability and cash flow. Analysis of these trends indicates that we are having moderate success from our direct sales staff concerning the sale of perpetual license seat, but more recently failed to achieve sales projected for the December quarter due to the deferral of several large transactions. We are having more success achieving sales of subscription license agreements, a trend we expect to continue to foster as markets change and capital budgets tighten. We believe that continued direct sales success as well as increase sales by our indirect sales channel will likely to translate into increasing revenue in fiscal 2008. As we further implement cost reductions in the form of headcount reductions and overhead management, we expect to derive an increasing bottom line that should become more consistent with historical patterns. We expect overhead to be reduced as compared to the first three quarters, and more consistent with the levels achieved in Fiscal 2007, except for incremental increases in sales and marketing costs associated and in proportion to revenue growth. We see increasing demand for Web conferencing usage in the business, education and government sectors alike, and we expect these trends to continue over the next three years. 20 The following table shows certain items from our income statement as a percentage of total revenue: THREE MONTHS THREE MONTHS NINE MONTHS NINE MONTHS ENDED ENDED ENDED ENDED DECEMBER 31, 2007 DECEMBER 31, 2006 DECEMBER 31, 2007 DECEMBER 31, 2006 ----------------------------------------------------------------------------- Revenues ............................... % % % % Software licenses ................... $ 659 20 $ 1,105 30 $ 3,029 27 $ 3,255 30 Subscription licenses ............... 752 22 488 13 2,140 19 1,515 14 Audio services ...................... 1,230 37 1,343 37 4,153 36 3,925 37 Maintenance and professional services 724 21 715 20 2,071 18 2,012 19 ----------------------------------------------------------------------------- Total revenues ................... 3,365 100 3,651 100 11,393 100 10,707 100 ----------------------------------------------------------------------------- Cost of revenues Software licenses ................... 58 2 51 1 125 1 132 1 Subscription licenses ............... 84 2 77 2 284 3 227 2 Audio services ...................... 803 24 807 23 2,593 23 2,500 23 Maintenance and professional services 201 6 310 8 593 5 710 7 Amortization of technology .......... 53 2 68 2 150 1 202 2 ----------------------------------------------------------------------------- Total cost of revenues ........... 1,199 36 1,313 36 3,745 33 3,771 35 ----------------------------------------------------------------------------- Gross profit Software License .................... 601 18 1,054 29 2,904 25 3,123 29 Subscription licenses ............... 668 20 411 11 1,856 16 1,288 12 Audio services ...................... 427 13 536 15 1,560 14 1,425 14 Maintenance and professional services 523 15 405 11 1,478 13 1,302 12 Amortization of technology .......... (53) (2) (68) (2) (150) (1) (202) (2) ----------------------------------------------------------------------------- Total gross profit ............... 2,166 64 2,338 64 7,648 67 6,936 65 ----------------------------------------------------------------------------- Operating expenses Research and development ............ 645 19 307 9 1,596 14 905 8 Sales and marketing ................. 1,049 31 924 25 3,671 32 2,538 24 General and administrative .......... 688 20 588 16 1,999 18 1,884 18 ----------------------------------------------------------------------------- Total operating expenses .......... 2,382 70 1,819 50 7,266 64 5,327 50 ----------------------------------------------------------------------------- (Loss)/income from operations .......... $ (216) (6) $ 519 14 $ 382 3 $ 1,609 15 ----------------------------------------------------------------------------- 21 RESULTS OF OPERATIONS The operations of our company involve many risks, which, even through a combination of experience, knowledge, and careful evaluation, may not be overcome. Please read also the section entitled "Risk Factors." REVENUES Total revenues generated from continuing operations for the three months ended December 31, 2007 and 2006 were $3.4 million and $3.7million, respectively, a decrease of $286,000 or 8%. Software license revenues decreased $446,000 or 40% from $1.1 million in the three months ended December 31, 2006 to $659,000 in the three months ended December 31, 2007. The decrease was the result of a decrease in both direct sales and indirect sales by partners, but not as a result of a change in market conditions. Subscription licenses increased $264,000 or 54% from $488,000 in the quarter ended December 31, 2006 to $752,000 in the quarter ended December 31, 2007, as the result of increased subscriptions of $217,000 and an increase in hosting revenues of $47,000, which are driven by increases in license sales year on year and sustaining the customer base. Audio services revenue decreased by $113,000, or 8% from $1.3 million in the quarter ended December 31, 2006 to $1.2 million in the quarter ending December 31, 2007. We expect audio conferencing revenue to rise and this smaller than anticipated increase was due mostly to the customer audio usage mix. Maintenance and professional services revenues increased slightly by $9,000 or 1% from $715,000 in the three months ended December 31, 2006 to $724,000 in the three months ended December 31, 2007, as the result of an increase in maintenance fees of $121,000 from renewals as the customer base continues to grow. The increases were partially offset by a decrease in our custom content revenues of $147,000. Declines in custom content revenue are a part of our transition from this legacy business, and will not be a meaningful component of revenue. For the three months ended December 31, 2007, software license revenues were 20% of total revenues, subscription licenses were 22% of total revenues, audio services revenues were 37% of total revenues and maintenance and professional services revenues were 21% of total revenues, as compared to 30%, 13%, 37% and 20%, respectively, for the three months ended December 31, 2006. Total revenues generated from continuing operations for the nine months ended December 31, 2007 and 2006 were $11.4 million and $10.7 million, respectively, an increase of $686,000 or 6%. Software license revenues decreased $226,000 or 7% from $3.3 million in the nine months ended December 31, 2006 to $3.0 million in the nine months ended December 31, 2007. The decrease was the result of decreases of direct sales of $248,000 and off the shelf courseware of $134,000, which were partially offset by an increase in partner sales of $156,000. Subscription license revenues increased by $625,000, or 41% from $1.5 million in the nine months ended December 31, 2006 to $2.1 million in the nine months ended December 31, 2007 as a result of increased subscription sales of $495,000 and increased hosting revenues of $130,000. Audio services revenues increased $228,000 or 6% from $3.9 million in the nine months ended December 31, 2006 to $4.2 million in the nine months ended December 31, 2007, as the result of increased audio per minute. Maintenance and professional services revenues increased by $59,000 or 3% from $2.0 million in the nine months ended December 31, 2006 to $2.1 million in the nine months ended December 31, 2007, as the result of an increase in maintenance fees of $278,000 from renewals as the customer base continues to grow. The increases were partially offset by a decrease in our custom content revenues of $241,000. For the nine months ended December 31, 2007, software license revenues were 27% of total revenues, subscription licenses were 19% of total revenues, audio services revenues were 36% of total revenues and maintenance and professional services revenues were 18% of total revenues, as compared to 30%, 14%, 37% and 19%, respectively, for the nine months ended December 31, 2006. We expect software license revenues and indirect subscription license revenue to become a larger percentage of total revenues as total revenues increase given our focus on the Web conferencing aspect of our business. COST OF REVENUES Cost of software license revenues is driven by royalty fees paid on certain off-the-shelf products, if any. Cost of software license revenues for the three months ended December 31, 2007 and 2006 were $58,000 and $51,000, respectively, an increase of $7,000 or 14%. Cost of software license revenues for the nine months ended December 31, 2007 and 2006 were $125,000 and $132,000, respectively, a decrease of $7,000 or 5%. We expect the cost of software license revenues to remain a very small percentage of total license revenue given the very high margin nature of our software sales. Cost of subscription licenses includes allocable expenses resulting from the delivery of our subscription and hosted Web conferencing services, primarily consisting of salaries, network costs and allocable expenses of facilities, technical support costs for support services and depreciation and amortization expense related to our subscription services. Cost of subscription licenses for the three months ended December 31, 2007 and 2006 were $84,000 and $77,000, respectively, an increase of $7,000 or 9%. 22 Cost of subscription licenses for the nine months ended December 31, 2007 and 2006 were $284,000 and $227,000, respectively, an increase of $57,000 or 25%. The increase related primarily to increased salary costs of $14,000 and network costs of $30,000. When reviewing our cost of audio services revenue, we use a fully allocated overhead method that includes an allocation of salaries and allocable expenses associated with the delivery of our audio conferencing services. Expenses related to our audio conferencing services that are accrued as cost of revenues include salaries and allocable expenses of our telephone operators, allocated facilities costs, allocated technical support costs for support services, together with all direct telecommunication expenses for long distance and local dial tone connectivity, and finally allocable depreciation and amortization expense related to our audio conferencing assets. Cost of audio services for the three months ended December 31, 2007 and 2006 were $803,000 and $807,000, respectively, a decrease of $4,000 or less than 1%. In July, 2007, we began outsourcing a portion of our audio conferencing services in order to gain access to a larger bridge base and expand our international and 24x7 capabilities. This change caused an increase in telecommunications costs that is commensurate with a reduction in employee expense associated with reduced headcount in our audio division. Cost of audio services for the nine months ended December 31, 2007 and 2006 were $2.6 million and $2.5 million, respectively, an increase of $93,000 or 4%. The increase was primarily a result of an increase in telecommunications costs of $215,000, which was partially offset by a decrease in depreciation expense of $104,000 as a result of the complete depreciation in May 2006 of certain audio conferencing and computer equipment. Overall, we expect the dollar cost of audio conferencing services to rise as audio conferencing revenues rise, but at the same rate. Cost of maintenance and professional services revenue includes an allocation of technical support personnel and facilities costs allocable to those services revenues consisting primarily of a portion of our facilities costs, communications and depreciation expenses. However, by far the largest and most variable component of the cost of maintenance and professional services arises from the amount due to our third-party subcontractor which is a fixed proportion of the custom content revenue earned. The cost of maintenance and professional services for the three months ended December 31, 2007 and 2006 was $201,000 and $310,000, respectively, a decrease of $109,000 or 35%. Cost of maintenance was slightly higher as maintenance revenues continue to increase period over period. The increase in cost of maintenance was offset by the decrease in cost of sales related to custom content revenue, which is consistent with the decrease in those revenues for the period. The cost of maintenance and professional services for the nine months ended December 31, 2007 and 2006 was $593,000 and $710,000, respectively, a decrease of $117,000 or 16%. Cost of maintenance was slightly higher as maintenance revenues continue to increase period over period. The increase in cost of maintenance was offset by the decrease in cost of sales related to custom content revenue, which is consistent with the decrease in those revenues for the period. Cost of maintenance and professional services revenue was approximately 5% of total revenues in the nine months ended December 31, 2007 and 7% in the nine months ended December 31, 2006. We expect that the increase in cost of maintenance and professional services revenue will vary proportionately and directly with the amount of professional services revenue earned in a quarter. Amortization of technology consists of amortization of acquired software technology and other assets acquired in the Mentergy, Glyphics and Quisic acquisitions. In addition, it includes amortization of capitalized software development costs. Amortization of technology for the three months ended December 31, 2007 and 2006 was $53,000 and $68,000, respectively, a decrease of $15,000 which is related to the full amortization in May 2007 of the software technology from the Glyphics acquisition. The decrease related to the full amortization of the Glyphics software is partially offset by amortization of capitalized software development costs of $17,500 per month, or $52,500 per quarter. We began amortizing the capitalized software development costs in July 2007. Amortization of technology for the nine months ended December 31, 2007 and 2006 was $150,000 and $202,000, respectively, a decrease of $52,000 which is related to the full amortization in May 2007 of the software technology from the Glyphics acquisition. GROSS PROFIT As a result of the foregoing, our gross profit (total revenues less total cost of revenues) decreased from $2.3 million for the three months ended December 31, 2006 to $2.2 million for the three months ended December 31, 2007, a decrease of $172,000 or 7%. For the nine months ended December 31, 2007 gross profit was $7.6 million, an increase of $712,000 or 10% from the gross profit of $6.9 million for the nine months ended December 31, 2006. We expect to see gross profit increase as revenues increase in dollar amount and as a percentage as revenues rise since most of the cost of sales are either fixed (amortization) or are associated only with audio conferencing and custom-content revenue. 23 OPERATING EXPENSES Total operating expenses consist of research and development expenses, sales and marketing expenses and general and administrative expenses. We incurred operating expenses of $2.4 million in the three months ended December 31, 2007, an increase of $563,000 or 31% from $1.8 million in the three months ended December 31, 2006. This increase is due to increases in research and development expense of $338,000, in sales and marketing expenses of $125,000 and in general and administrative expenses of $100,000. We incurred operating expenses of $7.3 million in the nine months ended December 31, 2007, an increase of $1.9 million or 36% from $5.3 million in the nine months ended December 31, 2006. This increase is due to increases in research and development expense of $691,000, in sales and marketing expenses of $1.1 million and in general and administrative expenses of $115,000. Research and development expenses represent expenses incurred in connection with the continued development and enhancement of our software products and new versions of our software. Those costs consist primarily of salaries and benefits, telecommunication allocations, rent allocations, computer equipment allocations and allocated depreciation and amortization expense. Research and development expenses for the three months ended December 31, 2007 and 2006 were $645,000 and $307,000, respectively, an increase of $338,000 or 110%. During the first quarter of fiscal 2007, we began capitalizing identified direct expenses associated with a specific software development upon achieving technological feasibility for version 9 of our Web conferencing software in accordance with SFAS No. 86, ACCOUNTING FOR THE COSTS OF COMPUTER SOFTWARE TO BE SOLD, LEASED, OR OTHERWISE MARKETED. We continued to capitalize those direct costs through June 2007 when the new software product was released for distribution and sale to our customers. We began amortizing these software development costs over a three year period beginning in July 2007. As a result, salaries and benefits expenses increased by $247,000 as the salary and benefit costs related to the 9 project were no longer being capitalized. An increase in headcount to support our investment in innovation during the second and third quarters of fiscal 2008 also contributed to the increase in salaries and benefits. Office expense also increased by $45,000 as a result of an annual quality assurance service contract accounted for as a prepaid asset that began to be amortized in the fourth quarter of fiscal 2007, as well as other new annual subscription software contracts during the period. Research and development expenses for the nine months ended December 31, 2007 and 2006 were $1.6 million and $905,000, respectively, an increase of $691,000 or 76%. As a result of the conclusion of the version 9 project as described above and due to increased headcount, salaries and benefits expenses increased by $436,000. Office expense also increased by $169,000 as a result of an annual quality assurance service contract accounted for as a prepaid asset that began to be amortized in the fourth quarter of fiscal 2007, as well as other new annual subscription software contracts during the period. Taking into account the release of version 9 in June and thus the completion of capitalizing those particular software development costs and the increase in expense anticipated from amortization of those costs in fiscal 2008, accompanied by an increase in salary and benefit expense since a portion of that expense had been capitalized in fiscal 2007, we expect cost of sales and research and development costs to increase in fiscal 2008. Sales and marketing expenses consist primarily of sales and marketing salaries and benefits, and also include allocated travel and entertainment costs, allocated advertising and other marketing expenses. Sales and marketing expenses were $1.0 million and $924,000 for the three months ended December 31, 2007 and 2006, respectively, an increase of $125,000 or 14%. The increase was a result of planned increases in salaries expense of $165,000 associated with increased headcount and compensation structure, in professional services of $23,000, in indirect commissions and rebates of $18,000 and in travel expenses of $25,000. The increases were partially offset by a decrease in advertising and marketing expenses of $129,000 due to credits being issued by a lead generation source that had overcharged us during the second quarter ending September 30, 2007. Sales and marketing expenses were $3.7 million and $2.5 million for the nine months ended December 31, 2007 and 2006, respectively, an increase of $1.1 million or 45%. The increase was a result of planned increases in expenses in advertising and marketing of $206,000 related to lead generation and marketing campaigns, in salaries expense of $585,000 associated with increased headcount and compensation structure, in professional services of $108,000 and in indirect commissions and rebates of $170,000. We expect sales and marketing expenses to increase in amount as revenues increase, but expect the percentage of sales and marketing expenses incurred in relation to total revenue to remain consistent. 24 General and administrative expenses consist of company-wide expenses that are not directly related to research and development or sales and marketing activities, with the bulk of those general and administrative expenses comprised of salaries, rent and the costs directly associated with being a public company, including accounting costs, legal costs and fees. During the three months ended December 31, 2007 and 2006, general and administrative expenses from continuing operations were $688,000 and $588,000, respectively, an increase of $100,000 or 17%. The increase was a result of increased salaries and benefits of $12,000, increased professional services of $12,000, increased accounting fees of $29,000, increased legal fees of $11,000, increased board and investor relations of $37,000, increased office expense of $13,000 and an increase in bad debt expense of $19,000. During the nine months ended December 31, 2007 and 2006, general and administrative expenses from continuing operations were $2.0 million and $1.9 million, respectively, an increase of $115,000 or 6%. The increase is a result of increased office expenses of $81,000 resulting from investments in annual software subscriptions for a new accounting general ledger package, an equity administration package and a human resources package, originally recorded as prepaid assets and amortized to office expense, as well as increased board and investor relations fees of $57,000, increased salaries and benefits of $30,000, increased professional services of $29,000 and increased legal fees of $23,000. The increase was partially offset by a decrease in other taxes of $24,000, a decrease in bad debt expense of $33,000, and a decrease in insurance expense of $46,000. INCOME FROM OPERATIONS For the three months ended December 31, 2007, we reported a loss from operations of $216,000 as compared to income from operations of $519,000 for the three months ended December 31, 2006, a decrease of $735,000, or 142%. For the nine months ended December 31, 2007, we reported income from operations of $382,000 as compared to income from operations of $1.6 million for the nine months ended December 31, 2006, a decrease of $1.2 million, or 76%. We expect to increase earnings from operations in fiscal 2008 by increasing revenues at a faster rate than our increases in expenses. INTEREST EXPENSE Interest expense from continuing operations paid on outstanding debt instruments for the three months ended December 31, 2007 and December 31, 2006 was $261,000 and $244,000, respectively, an increase of $17,000 or 7%. This increase resulted from an increase in the interest rate payable on our Senior Notes due 2010 ("Senior Notes") from 10% to 12% beginning in January 2007. Non-cash interest expense, arising from the beneficial conversion feature of our debt, for the three months ended December 31, 2007 and December 31, 2006 was $81,000 and $150,000, respectively, a decrease of $69,000 or 46%. This decrease resulted from an acceleration of the beneficial conversion feature in the third quarter of fiscal 2007 based on the extension of the Senior Notes being accounted for as a debt extinguishment. Interest expense from continuing operations paid on outstanding debt instruments for the nine months ended December 31, 2007 and December 31, 2006 was $794,000 and $741,000, respectively, an increase of $53,000 or 7%. This increase resulted from an increase in the interest rate payable on our senior unsecured notes due 2010 from 10% to 12% beginning in January 2007. Non-cash interest expense, arising from the beneficial conversion feature of our debt, for the nine months ended December 31, 2007 and December 31, 2006 was $243,000 and $451,000, respectively, a decrease of $208,000 or 46%. This decrease resulted from an acceleration of the beneficial conversion feature in the third quarter of fiscal 2007 based on the extension of the Senior Notes being accounted for as a debt extinguishment. We expect interest expense from continuing operations to increase slightly in fiscal 2008 as the result of the increased interest rate accruing on our Senior Notes due 2010 from 10% to 12% per annum (which began in January 2007) in connection with the agreement of the holders of those Senior Notes to extend the Senior Notes' maturity from July 15, 2007 to July 15, 2010. We expect non-cash interest expense resulting from the beneficial conversion feature of our debt to remain consistent in fiscal 2008, because the amortization is straight-line. However, should there be any debt conversions in fiscal 2008, the interest will increase in order to accelerate the beneficial conversion feature related to the proportion of debt converted. 25 INCOME TAX EXPENSE We recorded tax expense of $21,000 and $64,000 for the three and nine months ended December 31, 2007, respectively. The expense resulted from the recognition of the deferred income tax liability related to the tax deductible goodwill recognized on the Company's purchase of Quisic and LearnLinc in prior periods. We have recorded a valuation allowance for our deferred tax assets due to the lack of profitable operating history. We will continue to analyze the deferred tax asset and the valuation allowance associated with that deferred tax asset should we return to profitability. In the event that we determine that we would be able to realize our deferred tax assets in the future, an adjustment to the deferred tax asset would increase net income through a tax benefit in the period such a determination was made that we have met the more likely than not threshold for such recognition. LIQUIDITY AND CAPITAL RESOURCES Historically, we have generated cash from capital raising activities and from cash flow from operations to fund our operations. In June 2006 we raised $2.0 million of gross proceeds in a private placement of our common stock. At December 31, 2007, we had a working capital surplus of $368,000 compared to a working capital surplus of $912,000 at March 31, 2007. The decrease in working capital is a result of decreased sales in the quarter and related accounts receivable in addition to a decrease in cash as we continue to service our payables and debt. With a combination of increased sales and cost containment in the fourth quarter of fiscal 2008, our goal is to increase our working capital. Total current assets were $4.5 million at December 31, 2007 compared to $4.9 million at March 31, 2007. The decrease in total current assets was due to a decrease of approximately $136,000 in our certificate of deposit, a decrease of $115,000 in accounts receivable which resulted from decreased levels of sales and a decrease in prepaid and other current assets of $174,000 due in part to the timing of annual contracts that were prepaid in addition to a decrease in the valuation of a warrant to one of our agents that is based on meeting specific sales targets. In addition, cash and cash equivalents increased slightly by $28,000. Our accounts receivable, net of allowance for doubtful accounts were $2.4 million and $2.5 million at December 31, 2007 and March 31, 2007, respectively. The decrease in receivables is consistent with a decrease in revenues quarter on quarter. The aging and assessed collectability of receivables has remained consistent at December 31, 2007 when compared to March 31, 2007. Total current liabilities were $4.1 million at December 31, 2007 compared to $4.0 million at March 31, 2007. Contributing to the increase in current liabilities was an $89,000 increase in deferred revenue from $1.5 million at March 31, 2007 to $1.6 million at December 31, 2007 as the result of increased license sales and renewals based on sustaining our customer base. Accounts payable trade increased by $101,000 from $1.2 million at March 31, 2007 to $1.3 million at December 31, 2007, which is consistent with the increase in operating expenses for the period and the timing of payment of those expenses. Accrued liabilities decreased by $81,000 from $1.1 million at March 31, 2007 to $1.0 million at December 31, 2007, primarily as a result of amounts payable to third party providers and subcontractors decreasing by $81,000. In addition, accrued sales tax decreased by $59,000 as a result of interest on taxes paid in the three months ending December 31, 2007 and accrued interest decreased slightly by $22,000. These decreases were partially offset by an increase in accrued salaries and benefits of $86,000 resulting from increased headcount at December 31, 2007 as compared to March 31, 2007. CONTRACTUAL OBLIGATIONS The following schedule details all of our indebtedness and the required payments related to such obligations at December 31, 2007 (IN THOUSANDS): DUE IN DUE IN YEARS LESS THAN DUE IN DUE IN YEAR FOUR AND DUE AFTER TOTAL ONE YEAR YEAR TWO THREE FIVE FIVE YEARS -------------------------------------------------------------------------------------- Long term debt*............... $ 8,441 $ 95 $ 77 $ 3,046 $ 5,223 $ -- Capital lease obligations*.... 404 117 132 91 64 -- Interest expense.............. 3,648 1,034 1,011 827 776 -- Operating lease obligations... 1,724 559 377 363 425 -- Base salary commitments under employment agreements................. 897 482 415 -- -- -- Other......................... 10 10 -- -- -- -- -------------------------------------------------------------------------------------- Total contractual obligations. $ 15,124 $ 2,297 $ 2,012 $ 4,327 $ 6,488 $ -- ====================================================================================== *Excludes interest. 26 We plan to continue to focus on managing overhead while increasing revenue in an effort to return to modest profitability (or modest loss) and importantly sustain positive cash flow. We believe that we will have sufficient working capital and liquidity to meet our operating needs, and to satisfy our contractual obligations in the next 12 months without the need to raise additional capital. RESULTS OF DISCONTINUED OPERATIONS Effective January 1, 2004, we discontinued our legacy practice management services segment. Results of operations from this segment are presented as discontinued for the three months and nine months ended December 31, 2007 and 2006 in accordance with SFAS 146, ACCOUNTING FOR COSTS ASSOCIATED WITH EXIT OF DISPOSAL ACTIVITIES. Income from discontinued operations was $0 and $10,000 for the nine months ended December 31, 2007 and 2006, respectively. We do not expect to recognize further income or incur further expenses related to our discontinued operations. CASH FLOWS Cash provided by operating activities was $515,000 for the nine months ended December 31, 2007 and $443,000 for the nine months ended December 31, 2006. In the nine months ended December 31, 2007, cash provided by operating activities was primarily attributable to non-cash expenses of depreciation and amortization of $601,000, non-cash accretion of debt discount to interest expense of $151,000, non-cash stock option expense of $136,000, non-cash warrant expense of $21,000, provision for bad debts of $37,000, a decrease in prepaid expenses and other current assets of $70,000, deferred income tax expense of $64,000, an increase in accounts payable and accrued expenses of $20,000, an increase of $98,000 in deferred revenue and a decrease in accounts receivable of $77,000. These items were partially offset by a loss from continuing operations of $740,000 and a gain on disposal of fixed assets of $20,000. Cash provided by operating activities from continuing operations was $443,000 during the nine months ended December 31, 2006. Cash provided by operating activities for the nine months ending December 31, 2006 was primarily attributable to non-cash expenses and revenues of $1.4 million, net income from continuing operations of $245,000 and increases in deferred revenue of $166,000. These items were partially offset by decreases in accounts payable and accrued expenses of $1.0 million, increases in accounts receivable of $48,000 and increases in prepaid expenses and other assets of $310,000. CASH FLOWS FROM INVESTING ACTIVITIES Cash used in investing activities was $259,000, and $1.4 million in the nine months ended December 31, 2007 and 2006, respectively. Cash used in investing activities during the nine months ended December 31, 2007 was primarily due to $157,000 in capital expenditures and $264,000 in capitalized software development costs. These items were partially offset by a $14,000 repayment of a note receivable, proceeds from the sale of fixed assets of $12,000 and $136,000 decrease in the certificate of deposit. Cash used in investing activities during the nine months ended December 31, 2006 was primarily due to an investment in a 7-month certificate of deposit of $768,000, capital expenditures of $393,000 and capitalization of software development costs of $295,000. The proceeds from the sale of fixed assets of $3,000 and the repayment on notes receivable of $14,000 provided cash during the nine months ended December 31, 2006. CASH PROVIDED BY FINANCING ACTIVITIES Cash used in financing activities was $228,000 during the nine months ended December 31, 2007. Cash provided by financing activities was $1.3 million during the nine months ended December 31, 2006. Cash used in financing activities in the nine months ended December 31, 2007 was attributable to payment of Series A and B preferred stock dividends of $101,000, repayment of long-term debt of $101,000 and repayment of capital lease liabilities of $48,000. These items were partially offset by proceeds from the exercise of stock options of $22,000. Cash provided by financing activities for the nine months ended December 31, 2006 was attributable to $2.0 million in gross proceeds from the issuance of common stock in a private placement and additional proceeds from the exercise of stock options of $5,000, partially offset by stock issuance expenses of $258,000, payment of financing costs of $101,000, repayment of $186,000 in long-term debt and capital leases and payment of $118,000 in preferred dividends. 27 OUTSTANDING INDEBTEDNESS AND PREFERRED STOCK We currently have outstanding unsecured subordinated convertible notes with a principal balance of $5.1 million due March 29, 2012, Senior Notes with a principal balance of $2.96 million due July 15, 2010, 105,000 issued and outstanding shares of Series A Convertible Preferred Stock and 59,500 issued and outstanding shares of Series B Convertible Preferred Stock. All of the foregoing securities were issued in connection with the Company's capital raising activities. A detailed discussion of the terms of these securities and the impact of issuance of and certain events surrounding these securities on our financial statements follows. Outstanding Indebtedness In March 2002, we completed a private placement offering (the "Convertible Note Offering") that provided proceeds of $5.75 million that was used to extinguish an existing line of credit. Under the terms of the Convertible Note Offering, we issued unsecured subordinated convertible notes (the "Convertible Notes"). The Convertible Notes bear interest at the rate of 12% per annum and require quarterly interest payments, with the principal due at maturity on March 29, 2012. The holders of the Convertible Notes may convert the principal into shares of our common stock at the fixed price of $1.00 per share. We may force redemption by conversion of the principal into common stock at the fixed conversion price, if at any time the 20 trading day average closing price of our common stock exceeds $3.00 per share. These notes are subordinated to any present or future senior indebtedness. As a part of the Convertible Note Offering we also issued warrants to purchase 5,775,000 shares of our common stock, but those warrants expired on March 29, 2005 without exercise. The fair value of the warrants was estimated using the Black-Scholes pricing model and a discount to the Convertible Notes of $1,132,000 was recorded using this value, which is being amortized to interest expense over the 10-year term of the Convertible Notes. As the carrying value of the notes is less than the conversion value, a beneficial conversion feature of $1,132,000 was calculated and recorded as an additional discount to the notes and is being amortized to interest expense over the ten year term of the Convertible Notes. Upon conversion, any remaining discount and beneficial conversion feature will be expensed in full at the time of conversion. During fiscal years 2004, 2005 and 2006, holders with a principal balance totaling $675,000 converted their notes into 2,121,088 shares of our common stock at prices from $0.25 to $0.30 per share. No conversion of debt or acceleration of amortization of costs occurred during the year ended March 31, 2007 or for the nine months ended December 31, 2007. In April of 2004, we completed a private placement offering of unsecured senior notes (the "2004 Senior Note Offering") that provided gross proceeds of $4.25 million. Under the terms of the 2004 Senior Note Offering, we issued $3,187,000 in unsecured senior notes and 1,634,550 shares of our common stock. The senior notes originally bore an interest rate of 10% per annum and accrued interest is due and payable on a quarterly basis, with principal due at maturity on July 15, 2007. The senior notes are redeemable by us at 100% of the principal value at any time. The notes and common stock were originally issued with a debt discount of $768,000. The fair value of the warrants was estimated and used to calculate a discount of $119,000 of which $68,000 was allocated to the notes and $51,000 was allocated to equity. The total discount allocated to the notes of $836,000 is being amortized as a component of interest expense over the original term of the notes which was thirty-nine months. The senior notes are unsecured obligations of our company but are senior in right of payment to all existing and future indebtedness of our company. The common stock issued in the 2004 Senior Note Offering was registered with the SEC pursuant to a resale prospectus dated August 2, 2005. Effective August 1, 2005, holders with a principal balance and accrued interest totaling $225,800 converted their senior notes and accrued interest into 903,205 shares of our common stock at a price of $0.25 per share. No conversion of debt to equity or acceleration of amortization of costs related to such conversions occurred during the year ended March 31, 2007 or for the nine months ended December 31, 2007. In December, 2006, we negotiated a modification of the terms of the senior notes to extend the maturity date to July 15, 2010. In exchange for the three year extension, the interest rate increased to 12% per annum effective on January 16, 2007. All other terms and provisions of the senior notes remained unchanged. The direct expenses of the note amendment was $101,000 and the estimated fair value of the warrant issued to the placement agent of $42,000 were recorded as a deferred offering cost and both are being amortized as a component of interest expense over the remaining term of the senior notes. 28 Preferred Stock On September 16, 2003, we completed our private placement of Series A convertible preferred stock with detachable warrants to purchase 750,000 shares of common stock, providing $1,500,000 in gross proceeds. We originally issued 150,000 shares of Series A Preferred Stock that converts to 3,000,000 shares of common stock, if all converted. The warrants were immediately exercisable at a price of $1.50 per share and expired on September 16, 2006. We pay an 8% dividend to holders of the Series A Preferred Stock, and the dividend is cumulative. The Series A Preferred Stock is non-voting and non-participating. The shares of Series A Preferred Stock will not be registered under the Securities Act of 1933, as amended, and were offered in a private placement providing exemption from registration. The cash proceeds of the private placement of Series A Preferred Stock were allocated pro-rata between the relative fair values of the Series A Preferred Stock and warrants at issuance using the Black-Scholes valuation model for valuing the warrants. The aggregate value of the warrants and the beneficial conversion discount of $247,000 were considered a deemed dividend in the calculation of loss per share. During fiscal year 2005 and 2006, holders of 35,000 shares converted to 700,000 shares of common stock. During the nine months ended December 31, 2007, holders of 10,000 shares converted to 200,000 shares of common stock. The underlying common stock that would be issued upon conversion of the preferred stock and upon exercise of the associated warrants has been registered with the SEC and may be sold pursuant to a resale prospectus. On December 31, 2005, we completed our private placement of Series B convertible preferred stock, with detachable warrants. We originally issued 70,000 shares of Series B Preferred Stock that converts to 2,800,000 shares of common stock, if all converted and warrants to purchase 700,000 shares of common stock. The Series B Preferred Stock bears an 8% dividend. The dividend is cumulative and the Series B Preferred Stock is non-voting and non-participating. The shares of Series B Preferred Stock will not be registered under the Securities Act of 1933, as amended, and were offered in a private placement providing exemption from registration. The Warrants that are exercisable at an exercise price equal to $0.50 per share expire on December 31, 2008. The aggregate value of the warrants of $55,000 is considered a deemed dividend in the calculation of earnings/loss per share. During the 2007 fiscal year, holders of 10,500 shares of Series B Preferred Stock converted those shares into 420,000 shares of our common stock. The underlying common stock that would be issued upon conversion of the preferred stock and upon exercise of the associated warrants has been registered with the SEC and may be sold pursuant to a resale prospectus. On June 9, 2006, we completed a private placement of 5,405,405 unregistered, restricted shares of common stock providing $2.0 million in gross cash proceeds. We have used the proceeds for working capital and general corporate purposes. We paid our placement agent an underwriting commission of $185,000 of which $25,000 was recorded as deferred offering costs, and incurred additional offering expenses of approximately $103,000. Pursuant to the registration rights agreement between the parties, we filed a Registration Statement on Form S-3 to enable the resale of the shares by the investors which was declared effective on September 29, 2006. OFF BALANCE SHEET TRANSACTIONS There are no off-balance sheet transactions, arrangements, obligations (including contingent obligations) or other relationships of our company with unsolicited entities or other persons that have or may have a material effect on financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources of our company. CRITICAL ACCOUNTING POLICIES AND ESTIMATES Our discussion and analysis of our financial condition and results of operations are based upon our condensed consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America. The preparation of these condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses and related disclosure of contingent assets and liabilities. The more significant areas requiring use of estimates relate to revenue recognition, accounts receivable and notes receivable valuation reserves, realizability of intangible assets, realizability of deferred income tax assets and the evaluation of contingencies and litigation. Management bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. The results of such estimates form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may materially differ from these estimates under different assumptions or conditions. 29 We consider an accounting policy to be critical if it requires an accounting estimate that requires us to make assumptions about matters that are highly uncertain at the time the accounting estimate is made. In addition, different estimates that we reasonably could have used for the accounting estimate in the current period, or changes in the accounting estimate that are reasonably likely to occur from period to period would have a material impact on the presentation of our financial condition, changes in financial condition or results of operations. We believe there are a number of accounting policies that are critical to understanding our historical and future performance. The critical accounting policies include revenue recognition, sales reserves, allowance for doubtful accounts, software development costs, intangible assets, income taxes and stock-based compensation. Our critical accounting policies and estimates are included in our annual report on Form 10-K for the year ended March 31, 2007 as filed with the SEC. ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK The following discusses our exposure to market risk related to changes in interest rates, equity prices and foreign currency exchange rates. Market risk generally represents the risk of loss that may result from the potential change in the value of a financial instrument as a result of fluctuations in interest rates and market prices. We have not traded or otherwise bought and sold derivatives nor do we expect to in the future. We also do not invest in market risk sensitive instruments for trading purposes. We provide our products and services to customers in the United States, Europe and elsewhere throughout the world. Sales are predominately made in U.S. Dollars, however, we have sold products that were payable in Euros and Canadian Dollars. A strengthening of the U.S. Dollar could make our products and services less competitive in foreign markets. The primary objective of our investment activity is to preserve principal while at the same time maximizing yields without significantly increasing risk. To achieve this objective, we maintain our portfolio of cash equivalents in a variety of money market funds. As of December 31, 2007, the carrying value of our outstanding convertible redeemable subordinated notes and unsecured senior notes was approximately $8.1 million at a fixed interest rate of 12%. In certain circumstances, we may redeem this long-term debt. Our other components of indebtedness of $378,000 bear interest rates of 7.25% to 10.25%. Increases in interest rates could increase the interest expense associated with future borrowings, if any. We do not hedge against interest rate increases. ITEM 4. CONTROLS AND PROCEDURES We evaluated the design and operation of our disclosure controls and procedures to determine whether they are effective in ensuring that we disclose the required information in a timely manner and in accordance with the Securities Exchange Act of 1934, as amended (the "Exchange Act") and the rules and forms of the Securities and Exchange Commission. Management, including its principal executive officer and principal financial officer, supervised and participated in the evaluation. The principal executive officer and principal financial officer concluded, based on their review, that our disclosure controls and procedures, as defined by Exchange Act Rules 13a-15(e) and 15d-15(e), are effective and ensure that (i) we disclose the required information in reports that we file under the Exchange Act and that the filings are recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms and (ii) information required to be disclosed in reports that we file under the Exchange Act is accumulated and communicated to our management, including its principal executive officer and principal financial officer, to allow timely decisions regarding required disclosure. During the nine months ended December 31, 2007, no changes were made to our internal controls over financial reporting that materially affected or were reasonably likely to materially affect these controls subsequent to the date of their evaluation. 30 PART II--OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS None ITEM 1A. RISK FACTORS You should carefully consider the risks described below. The risks and uncertainties described below are not the only ones we face. If any of the following risks actually occur, our business, financial condition or results of operations could be materially and adversely affected. In that case, the trading price of our common stock could be adversely affected. WE FACE RISKS INHERENT IN INTERNET-RELATED BUSINESSES AND MAY BE UNSUCCESSFUL IN ADDRESSING THESE RISKS. We face risks frequently encountered by companies in new and rapidly evolving markets such as Web conferencing and audio conferencing. We may fail to adequately address these risks and, as a consequence, our business may suffer. To address these risks among others, we must successfully introduce and attract new customers to our products and services; successfully implement our sales and marketing strategy to generate sufficient sales and revenues to sustain operations; foster existing relationships with our customers to provide for continued or recurring business and cash flow; and successfully address and establish new products and technologies as new markets develop. We may not be able to sufficiently address and overcome risks inherent in our business strategy. OUR QUARTERLY OPERATING RESULTS ARE UNCERTAIN AND MAY FLUCTUATE SIGNIFICANTLY. Our operating results have varied significantly from quarter to quarter and are likely to continue to fluctuate as a result of a variety of factors, many of which we cannot control. Factors that may adversely affect our quarterly operating results include: the dependence upon software purchase license sales as opposed to the more ratable subscription model, the size and timing of product orders; the mix of revenue from custom services and software products; the market acceptance of our products and services; our ability to develop and market new products in a timely manner; the timing of revenues and expenses relating to our product sales; and revenue recognition rules. Expense levels are based, in part, on expectations as to future revenue and to a large extent are fixed in the short term. To the extent we are unable to predict future revenue accurately, we may be unable to adjust spending in a timely manner to compensate for any unexpected revenue shortfall. WE HAVE LIMITED FINANCIAL RESOURCES. We have limited financial resources at our disposal. We have long-term obligations that are due in 2010 and 2012 that we may not be able to satisfy from existing working capital. If we are unable to remain profitable, we will face increasing demands for capital. We may not be successful in raising additional debt or equity capital. As a result, we may not have sufficient financial resources to satisfy our obligations as they come due in the short term. DILUTION TO EXISTING STOCKHOLDERS WILL OCCUR UPON ISSUANCE OF SHARES WE HAVE RESERVED FOR FUTURE ISSUANCE. On December 31, 2007, 33,843,816 shares of our common stock were issued and outstanding, net of treasury shares. An additional 15,837,628 shares of our common stock were reserved for issuance that would be issued as the result of the exercise of stock options, warrants or the conversion of convertible notes and/or convertible preferred stock. The issuance of these additional shares will reduce the percentage ownership of our existing stockholders. The existence of these reserved shares coupled with other factors, such as the relatively small public float, could adversely affect prevailing market prices for our common stock and our ability to raise capital through an offering of equity securities. THE LOSS OF THE SERVICES OF OUR SENIOR EXECUTIVES AND KEY PERSONNEL WOULD LIKELY CAUSE OUR BUSINESS TO SUFFER. Our success depends to a significant degree on the performance of our senior management team. The loss of any of these individuals could harm our business. We do not maintain key person life insurance for any officers or key employees other than on the life of James M. Powers, Jr., our Chairman, President and CEO, with that policy providing a death benefit to the Company of $1.0 million. Our success also depends on the ability to attract, integrate, motivate and retain additional highly skilled technical, sales and marketing and professional services personnel. To the extent we are unable to attract and retain a sufficient number of additional skilled personnel, our business will suffer. 31 OUR INTELLECTUAL PROPERTY MAY BECOME SUBJECT TO LEGAL CHALLENGES, UNAUTHORIZED USE OR INFRINGEMENT, ANY OF WHICH COULD DIMINISH THE VALUE OF OUR PRODUCTS AND SERVICES. Our success depends in large part on our proprietary technology. If we fail to successfully enforce our intellectual property rights, the value of these rights, and consequently, the value of our products and services to our customers, could diminish substantially. It may be possible for third parties to copy or otherwise obtain and use our intellectual property or trade secrets without our authorization, and it may also be possible for third parties to independently develop substantially equivalent intellectual property. Currently, we do not have patent protection in place related to our products and services. Litigation may be necessary in the future to enforce our intellectual property rights, to protect trade secrets or to determine the validity and scope of the proprietary rights of others. While we have not received any notice of any claim of infringement of any of our intellectual property, from time to time we may receive notice of claims of infringement of other parties' proprietary rights. Such claims could result in costly litigation and could divert management and technical resources. These types of claims could also delay product shipment or require us to develop non-infringing technology or enter into royalty or licensing agreements, which agreements, if required, may not be available on reasonable terms, or at all. COMPETITION IN THE WEB CONFERENCING AND AUDIO CONFERENCING SERVICES MARKET IS INTENSE AND WE MAY BE UNABLE TO COMPETE SUCCESSFULLY. The markets for Web conferencing and audio conferencing products and services are relatively new, rapidly evolving and intensely competitive. Competition in our market will continue to intensify and may force us to reduce our prices, or cause us to experience reduced sales and margins, loss of market share and reduced acceptance of our services. Many of our competitors have larger and more established customer bases, longer operating histories, greater name recognition, broader service offerings, more employees and significantly greater financial, technical, marketing, public relations and distribution resources than we do. We expect that we will face new competition as others enter our market to develop Web conferencing and audio conferencing services. These current and future competitors may also offer or develop products or services that perform better than ours. In addition, acquisitions or strategic partnerships involving our current and potential competitors could harm us in a number of ways. FUTURE REGULATIONS COULD BE ENACTED THAT EITHER DIRECTLY RESTRICT OUR BUSINESS OR INDIRECTLY IMPACT OUR BUSINESS BY LIMITING THE GROWTH OF INTERNET-BASED BUSINESS AND SERVICES. As commercial use of the Internet increases, federal, state and foreign agencies could enact laws or adopt regulations covering issues such as user privacy, content and taxation of products and services. If enacted, such laws or regulations could limit the market for our products and services. Although they might not apply to our business directly, we expect that laws or rules regulating personal and consumer information could indirectly affect our business. It is possible that such legislation or regulation could expose us to liability which could limit the growth of our Web conferencing and audio conferencing products and services. Such legislation or regulation could dampen the growth in overall Web conferencing usage and decrease the Internet's acceptance as a medium of communications and commerce. WE DEPEND LARGELY ON ONE-TIME SALES TO GROW REVENUES WHICH MAKE OUR REVENUES DIFFICULT TO PREDICT. While audio conferencing provides a more recurring revenue base, a high percentage of our revenue is attributable to one-time purchases by our customers rather than long-term, recurring, conferencing subscription type contracts. As a result, our inability to continue to obtain new agreements and sales may result in lower than expected revenue, and therefore, harm our ability to achieve or sustain operations or profitability on a consistent basis, which could also cause our stock price to decline. Further, because we face competition from larger, better-capitalized companies, we could face increased downward pricing pressure that could cause a decrease in our gross margins. Additionally, our sales cycle varies depending on the size and type of customer considering a purchase. Potential customers frequently need to obtain approvals from multiple decision makers within their company and may evaluate competing products and services before deciding to use our services. Our sales cycle, which can range from several weeks to several months or more, combined with the license purchase model makes it difficult to predict future quarterly revenues. 32 OUR OPERATING RESULTS MAY SUFFER IF WE FAIL TO DEVELOP AND FOSTER OUR VALUE ADDED RESELLER OR DISTRIBUTION RELATIONSHIPS. We have an existing channel and distribution network that provides growing revenues and contributes to our high margin software sales. These distribution partners are not obligated to distribute our services at any minimum level. As a result, we cannot accurately predict the amount of revenue we will derive from our distribution partners in the future. The inability or unwillingness of our distribution partners to sell our products to their customers and increase their distribution of our products could result in significant reductions in our revenue, and therefore, harm our ability to achieve or sustain profitability on a consistent basis. SALES IN FOREIGN JURISDICTIONS BY OUR INTERNATIONAL DISTRIBUTOR NETWORK AND US MAY RESULT IN UNANTICIPATED COSTS. We have limited experience in international operations and may not be able to compete effectively in international markets. We face certain risks inherent in conducting business internationally, such as: o our inability to establish and maintain effective distribution channels and partners; o the varying technology standards from country to country; o our inability to effectively protect our intellectual property rights or the code to our software; o our inexperience with inconsistent regulations and unexpected changes in regulatory requirements in foreign jurisdictions; o language and cultural differences; o fluctuations in currency exchange rates; o our inability to effectively collect accounts receivable; or, o our inability to manage sales and other taxes imposed by foreign jurisdictions. THE GROWTH OF OUR BUSINESS SUBSTANTIALLY DEPENDS ON OUR ABILITY TO SUCCESSFULLY DEVELOP AND INTRODUCE NEW SERVICES AND FEATURES IN A TIMELY MANNER. With our focus on our Web and audio conferencing products and services, our growth depends on our ability to continue to develop new features, products and services around that software and product line including the ability to operate our software in non-Windows based operating systems (e.g., MAC and Linux). We may not successfully identify, develop, and market new products and features in a timely and cost-effective manner. If we fail to develop and maintain market acceptance of our existing and new products to offset our continuing development costs, then our net losses will increase and we may not be able to achieve or sustain profitability on a consistent basis. IF WE FAIL TO OFFER COMPETITIVE PRICING, WE MAY NOT BE ABLE TO ATTRACT AND RETAIN CUSTOMERS. Because the Web conferencing market is relatively new and still evolving, the prices for these services are subject to rapid and frequent changes. In many cases, businesses provide their services at significantly reduced rates, for free or on a trial basis in order to win customers. Due to competitive factors and the rapidly changing marketplace, we may be required to significantly reduce our pricing structure, which would negatively affect our revenue, margins and our ability to achieve or sustain profitability on a consistent basis. We have an existing channel and distribution network that provides growing revenues and contributes to our high margin software sales. These distribution partners are not obligated to distribute our services at any particular minimum level. As a result, we cannot accurately predict the amount of revenue we will derive from our distribution partners in the future. The inability of our distribution partners to sell our products to their customers and increase their distribution of our products could result in significant reductions in our revenue, and, therefore, harm our ability to achieve or sustain profitability on a consistent basis. 33 IF WE ARE UNABLE TO COMPLETE OUR ASSESSMENT AS TO THE ADEQUACY OF OUR INTERNAL CONTROLS OVER FINANCIAL REPORTING AS REQUIRED BY SECTION 404 OF THE SARBANES-OXLEY ACT OF 2002, INVESTORS COULD LOSE CONFIDENCE IN THE RELIABILITY OF OUR FINANCIAL STATEMENTS, WHICH COULD RESULT IN A DECREASE IN THE VALUE OF OUR COMMON STOCK. As directed by Section 404 of the Sarbanes-Oxley Act of 2002, the Securities and Exchange Commission adopted rules requiring non-accelerated public companies to include in their annual reports on Form 10-K for fiscal years ending after December 15, 2007 a report of management on their company's internal control over financial reporting, including management's assessment of the effectiveness of their company's internal control over financial reporting as of the company's fiscal year end. In addition, the accounting firm auditing a public company's financial statements must also attest to and report on management's assessment of the effectiveness of the company's internal control over financial reporting, as well as, the operating effectiveness of the company's internal controls for fiscal years ending after December 15, 2008. There is a risk that we may not comply with all of its requirements. If we do not timely complete our assessment or if our accounting firm determines that our internal controls are not designed or operating effectively as required by Section 404, our accounting firm may either disclaim its opinion as it is related to management's assessment of the effectiveness of its internal controls or may issue a qualified opinion on the effectiveness of our internal controls. If our accounting firm disclaims its opinion or qualifies its opinion as to the effectiveness of our internal controls, then investors may lose confidence in the reliability of our financial statements, which could cause the market price of our common stock to decline. WE MAY ACQUIRE OTHER BUSINESSES THAT COULD NEGATIVELY AFFECT OUR OPERATIONS AND FINANCIAL RESULTS AND DILUTE EXISTING STOCKHOLDERS. We may pursue additional business relationships through acquisitions which may not be successful. We may have to devote substantial time and resources in order to complete acquisitions and we therefore may not realize the benefits of those acquisitions. Further, these potential acquisitions entail risks, uncertainties and potential disruptions to our business. For example, we may not be able to successfully integrate a company's operations, technologies, products and services, information systems and personnel into our business. These risks could harm our operating results and could adversely affect prevailing market prices for our common stock. ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS None ITEM 3. DEFAULTS UPON SENIOR SECURITIES None ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None ITEM 5. OTHER INFORMATION None ITEM 6. EXHIBITS (A) EXHIBITS EXHIBIT NUMBER DESCRIPTION OF EXHIBITS ------ ----------------------- 3.1(1) Restated Certificate of Incorporation of the Company +3.2(1) Bylaws of the Company, as amended 3.3(2) Restated Certificate of Incorporation of the Company 3.4(2) Amendment of Bylaws of the Company 3.5(3) Restated Certificate of Incorporation of the Company 3.6(9) Certificate of Designations of Series A Preferred Stock 3.7(10) Certificate of Amendment of Restated Certificate of Incorporation of the Company 34 3.8 Revised Certificate of Designations of Series B Preferred Stock 4.1(1) Form of certificate evidencing ownership of common stock of the Company 4.6(2) Form of certificate evidencing ownership of common stock of the Company 4.7(3) Form of Convertible Redeemable Subordinated Note 4.9(9) Form of Redeemable Warrant (2003 Private Placement Offering) *10.1 The Company's amended and restated stock compensation plan *10.9(2) Employment Agreement dated November 12, 2000 between the Company and James M. Powers, Jr. *10.11(14) Employment Agreement dated February 15, 2001 between the Company and James L. Dunn, Jr. with Amendments 10.17(7) Asset Purchase Agreement by and among the Company and Mentergy, Inc. 10.18(15) Subcontractor Agreement between the Company and Interactive Alchemy, Inc. with Amendments 10.20(12) Note Purchase Agreement dated February 12, 2004 between the Company and certain creditors 10.21(12) Unit Purchase and Agency Agreement dated April 19, 2004 between the Company and Cerberus Financial, Inc. 10.22(12) Placement Agency Agreement dated March 10, 2004 between the Company and Peacock, Hislop, Staley, and Given, Inc. 10.23(11) Asset Purchase Agreement and Plan of Reorganization by and between the Company and Glyphics Communications, Inc. *10.24(13) Employment Agreement dated June 1, 2004 between the Company and Gary L. Moulton, as amended 10.25(15) Securities Purchase Agreements effective June 9, 2006 10.26(15) Registration Rights Agreements effective June 9, 2006 10.27(16) Amendment to Unit Purchase and Agency Agreement 14.1(13) Code of Ethics 16(8) Letter re Change in Certifying Accountant +31.1 Chief Executive Officer Section 302 Certification +31.2 Principal Financial Officer Section 302 Certification +32.1 Chief Executive Officer Section 906 Certification +32.2 Principal Financial Officer Section 906 Certification ----------------------- (1) Previously filed as an exhibit to iLinc's Registration Statement on Form S-1 (No. 333-37633), and incorporated herein by reference. (2) Previously filed as an exhibit to iLinc's Annual Report on Form 10-K for the year ended March 31, 2001. (3) Previously filed as an exhibit to iLinc's Annual Report on Form 10-K for the year ended March 31, 2002. (4) Previously filed as an exhibit to iLinc's Form 8-K filed October 16, 2001. (5) Previously filed as an exhibit to iLinc's Form 8-K filed January 30, 2002. (6) Previously filed as an exhibit to iLinc's Form 8-K filed July 2, 2002. (7) Previously filed as an exhibit to iLinc's Form 8-K filed December 20, 2002. (8) Previously filed as an exhibit to iLinc's Form 8-K filed January 24, 2007. (9) Previously filed as an exhibit to iLinc's Quarterly Report on Form 10-Q for the fiscal quarter ended December 31, 2003. (10) Previously filed as an exhibit to iLinc's Quarterly Report on Form 10-Q for the fiscal quarter ended December 31, 2003. (11) Previously filed as an exhibit to iLinc's Form 8-K filed June 14, 2004. (12) Previously filed as an exhibit to iLinc's Annual Report on Form 10-K for the year ended March 31, 2004. (13) Previously filed as an exhibit to iLinc's Quarterly Report on Form 10-Q for the fiscal quarter ended December 31, 2004. (14) Previously filed as an exhibit to iLinc's Quarterly Report on Form 10-Q for the fiscal quarter ended December 31, 2005. (15) Previously filed as an exhibit to iLinc's Annual Report on Form 10-K for the year ended March 31, 2006 and amendment furnished herewith. (16) Previously filed as an exhibit to iLinc's Form 8-K filed December 12, 2006. * Management contract or compensatory plan or arrangement required to be filed as an exhibit pursuant to the requirements of Item 15 of Form 10-K. + Furnished herewith as an Exhibit 35 SIGNATURES o Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant, iLinc Communications, Inc., has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. ILINC COMMUNICATIONS, INC. Dated: February 12, 2008 By:/s/ James M. Powers, Jr. --------------------------------- Chairman of the Board, President and Chief Executive Officer By:/s/ James L. Dunn, Jr. --------------------------------- Senior Vice President & Chief Financial Officer 36