California Manufacturing Technology Consulting® (CMTC) recently delivered Quality and Lean services to medical instrument manufacturer MRIaudio to help the company boost their sales.

Established in 2012, MRIaudio is a family-owned business that develops and manufactures MRI compatible audio systems for medical imaging facilities. This technology masks the noise of MRI machines, helping MRI patients to feel more comfortable during their scans. In addition, the technology provides high-quality music for the patients’ enjoyment as well as allows technologists direct communication with patients.

In 2022, one of MRIaudio’s biggest clients required that the company become ISO certified. This certification was not only imperative to maintaining that customer relationship, but was also important for creating new business opportunities. MRIaudio’s small but mighty team had been able to take the company far, but they knew they needed outside help to meet this new challenge head on.

CMTC began working with MRIaudio to develop a program and strategy for preparing the company for ISO certification. After achieving their ISO certification, MRIaudio continued to work with CMTC on other projects to help build their capacity. CMTC has since delivered Lean Six Sigma training as well as assisted MRIaudio with various training and certification opportunities, helping to upskill and empower MRIaudio employees. The training and consulting services provided by CMTC have helped MRIaudio to strengthen their business from the inside out. MRIaudio has seen increased performance and a reduction in defects as well as improved profits, employee morale, and product quality. Additionally, the continuous improvement mindset that MRIaudio has since adopted has helped the company to not only maintain increased production of existing products, but begin the development of new products.

MRIaudio’s partnership with CMTC has led to significant business growth, with their yearly sales revenue almost doubling to four million dollars in 2023. “We really look forward to continuing that partnership and growing our business alongside CMTC,” said COO John Hornbrook.

For more information about CMTC’s services, contact Rachel Miller at rmiller@cmtc.com or 310-984-0096.

About California Manufacturing Technology Consulting® (CMTC)

Established in 1992, California Manufacturing Technology Consulting® (CMTC) is a private non-profit organization that provides technical assistance, workforce development, and consulting services to small and medium-sized manufacturers throughout the state of California. CMTC operates under a number of cooperative agreements with the Federal and State government, the largest of which is with the Hollings Manufacturing Extension Partnership (MEP) of the National Institute of Standards and Technology (NIST) under the Department of Commerce for the State of California.

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